HP N8460 Support Question
HP N8460 Support Question
Find answers below for this question about HP N8460 - ScanJet - Flatbed Scanner.Need a HP N8460 manual? We have 2 online manuals for this item!
Question posted by brucesnyderctr on November 11th, 2014
Adf Roller Assembly Does Not Engage Paper.
ADF roller assembly does not engage paper to feed thru for scanning.
Current Answers
Answer #1: Posted by BusterDoogen on November 11th, 2014 7:46 AM
BusterDoogen
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October 30th, 2011 Points: 28,565,447
Member since:
October 30th, 2011 Points: 28,565,447
Go to page 7 for the paper path cleaning process.
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Related HP N8460 Manual Pages
Scanjet N8400 Setup and Support Guide - Page 6
... steps to the computer yet. Set up the scanner: 1. Be sure to remove any shipping tape.
1
HP Scanjet N8400 series scanner
2
Automatic document feeder (ADF) and ADF input tray
3
Power cable
4
USB cable
5
Scanning software CDs (For more information, see "Included software"
on page 3.)
6
Quick start button labels
7
Paper-path cleaning cloth
8
Setup and Support Guide (this...
Scanjet N8400 Setup and Support Guide - Page 8
... requirement for use.
ScanSoft PaperPort CD Programs ScanSoft PaperPort
Software use
Use to scan typed documents with the sockets on the scanner.
4
HP Scanjet N8400 series Connect the automatic document feeder (ADF)
1. Use to create clearer and more readable scans from the scanner front panel, and to choose which profiles are selectable from colored or damaged...
Scanjet N8400 Setup and Support Guide - Page 12
..., see "Uninstall and then reinstall the HP Scanjet drivers and utilities" on how to troubleshoot that you intend to use .
8
HP Scanjet N8400 series Install any additional software that program.
3.
Chapter 1
NOTE: You will periodically need to use a paper-path cleaning cloth for scanning. To order more paper-path cleaning cloths, go to www.hp...
Scanjet N8400 Setup and Support Guide - Page 20
... opening and pressing the door into place until both sides until you hear a click. Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting
Scanner error messages
The scanner displays status and error messages on both sides click.
16
HP Scanjet N8400 series
For instructions, see the appropriate topics below. Clear the jammed...
Scanjet N8400 Setup and Support Guide - Page 24
... the amount of the scanner helps ensure higher-quality scans. Accessibility
The following accessibility options are available on this scanner: • The LCD Reader is being shown on the scanner front panel. You should include cleaning the scanner glass and the automatic document feeder (ADF). For more information about maintaining the scanner, see the scanner User Guide, which...
Scanjet N8400 Setup and Support Guide - Page 27
...
49 g/m2 (13 lb)
Maximum paper weight
120 g/m2 (32 lb)
Regulatory information and product specifications
23 Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
625 mm x 415 mm x 265 mm (24.61 x 16.34 x 10.43 inches)
Weight
15 kg (33 lb)
Scanning element Charge-coupled device (CCD)
Interface
USB...
Scanjet N8400 User Guide - Page 4
Maintain the automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23
Remove the automatic document feeder from the scanner 23
5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 ...
Scanjet N8400 User Guide - Page 5
... one page at a time. Scanner overview
3 You can also have the scanner automatically delete blank pages. You can also scan originals up profiles to send the scanned documents to your favorite application.
searchable PDF files) using the HP Scanjet N8400 series scanner.
• What you can do with the scanner • Scanner hardware • Scanner software • Where to...
Scanjet N8400 User Guide - Page 11
... Utility dialog box.
When the buttons are disabled, you always start scans and copies from being shown on the scanner front panel.
Open the HP Scanner Tools Utility. 2. Control of the scanner front panel display to the C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\N8400 directory. 2. To start buttons, and how to change the setting...
Scanjet N8400 User Guide - Page 16
..., point to Scanjet, and then click HP Smart Document Scan Software.
2. To open HP Smart Document Scan Software, do one button press. • Set up an HP Smart Document Scan Software profile ... scanner front panel. For information on how to configure an HP Smart Document Scan Software profile to complete a scan without user interaction, see Scan with the Scan Document To button on the scanner ...
Scanjet N8400 User Guide - Page 19
... maintenance should perform routine cleaning as the HP paper-path cleaning cloth or the feed roller replacement kit are available for and maintain the scanner. • HP Scanner Tools Utility Maintenance tab • Order maintenance and scanning supplies • Clean the scanner glass • Maintain the automatic document feeder (ADF) • Remove the automatic document feeder from the...
Scanjet N8400 User Guide - Page 20
... scanner glass, visit www.hp.com/support. Maintain the automatic document feeder (ADF)
The ADF requires periodic maintenance depending on the amount of use the HP paper-path cleaning cloth to maintain the ADF: • Clean the paper path • Clean the ADF window • Clean the feed roller • Replace the feed roller and separation pad
Clean the paper path
If scanned...
Scanjet N8400 User Guide - Page 22
... door:
a. Position the door over the ADF opening. b. Wipe the clear area with an HP paper-path cleaning cloth.
5. Close the scanner lid.
9.
Clean the clear scanning strip on the scanned images, call HP Customer Support. If streaks still exist on the scanner bed. Clean the feed roller
Clean the feed roller under either of the following conditions:
• Streaks...
Scanjet N8400 User Guide - Page 25
...scanner front panel to the scanner.
9. For more information, see the HP Scanner Tools Utility help .
Turn the thumbscrews on scans or paper jams occur repeatedly and cleaning the scanner does not help.
• The Feed Roller.... In the Feed Roller and Separation Pad Maintenance section, click Record Replacement. Disconnect the accessory cable from the scanner.
2. Close the ADF hatch, and ...
Scanjet N8400 User Guide - Page 30
...verify the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 5. Scanner operation problems
• Scanner will not turn the scanner back on • Scanner does not scan right away • Scanner scans only one side of a double-sided page • Scanned image is fuzzy • Scanned pages are properly
connected. Ensure that...
Scanjet N8400 User Guide - Page 31
... be placed correctly on after starting the software or pressing a scanner button for any obstructions in the scanning or copy software. Reset the resolution to see that the item you are positioned appropriately. Make sure that the item is the Power Save mode. If scanning from the ADF, check the paper orientation. Scanner operation problems
29
Scanjet N8400 User Guide - Page 32
... issue lies with no additional benefit. • Color scans create larger files than necessary creates a larger file with the printer. Make sure the paper guides touch the edges of toner or ink. Scanner glass is dirty
Clean the scanner glass under the following : • Verify the scan resolution setting:
• 200 dpi is sufficient for...
Scanjet N8400 User Guide - Page 34
... the problem persists, replace the feed roller.
• Remove any objects that are on how to enable scanning of the scanned image is cut off
By default, the scanner can scan media that you have streaks or scratches • An item loaded in the ADF jams repeatedly • Clear jams from the ADF
Paper jamming, skewing, misfeeds, or multiple...
Scanjet N8400 User Guide - Page 35
... ADF jams, the scanner display indicates where the jam occurred. An item loaded in the ADF. 4. For information on
the following : • Follow all of the paper path 1. Clear jams from the
ADF. 2. Open the ADF hatch. If so, then try another scan to ensure that no foreign objects are caught in the feeder. • Clean the feed roller...
Scanjet N8400 User Guide - Page 37
... the jammed page from the roller on both sides until you hear a click. 5. Re-stack the unscanned pages and reload them into the ADF.
3. Resume scanning. Gently pull the jammed page out of the ADF.
4.
Clear a jam at the end of the paper path 1. Automatic document feeder (ADF) problems
35 Close the ADF hatch. Press down firmly...
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