HP K5400 Support Question
HP K5400 Support Question
Find answers below for this question about HP K5400 - Officejet Pro Color Inkjet Printer.Need a HP K5400 manual? We have 1 online manual for this item!
Question posted by srdwrd on September 2nd, 2011
How Can I Solve The Hp Cm1312mfp 51.23 Error
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Related HP K5400 Manual Pages
User Manual - Page 4
....
RSA Data Security, Inc. It is provided "as is grounded, check with the HP Printer. Use only a grounded electrical outlet when connecting this product from wall outlets before cleaning...., adaptation or translation without notice.
registered trademarks of this software for technical or editorial errors or omissions contained herein. Do not install or use this product near water, or ...
User Manual - Page 5
... for all future jobs (Windows 21 To change settings (Mac OS 21 Use the HP Solution Center (Windows 22 Print on both sides (duplexing 22 Guidelines for printing on both sides ...22 To perform duplexing (Windows 23 To perform automatic duplexing (Mac OS 23 Print on special and custom-sized media 23 To print on special or custom-sized media (Windows 23 To print on special or custom...
User Manual - Page 7
... black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or graphics 62
Solve paper-feed problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed problem is occurring 63
Solve device management problems 64 Embedded...
User Manual - Page 9
...:
Resource
Description
Location
Readme file and release notes Provide late-breaking information and troubleshooting tips.
HP Printer Utility (Mac OS)
Contains tools to view status information, change settings, and manage the device.
Control panel
Provides status, error, and warning information about printhead health and access to resolve problems. • Find other resources...
User Manual - Page 26
... Panel in your computer does not contain any icons, an error might occur with these media types. • Several kinds ... the software installation.
The features available in the printer driver. • Do not print on both sides of a page...device. The HP Solution Center is dropped onto the output tray. If the HP Solution Center on your application or in the HP Solution Center ...
User Manual - Page 34
... Network Settings (EWS).
• HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, ...embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the ... and a log of device events (such as HP Instant Support,
30
Configure and manage Shows network...
• Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the ...
User Manual - Page 38
... device errors: Provides immediate access to information
that is sent to HP, select...printer driver. NOTE: The Support button is available in the HP Online Privacy Statement (welcome.hp...HP Instant Support. • Embedded Web server: Click the Support button, then click HP Instant Support.
HP Instant Support
HP Instant Support is a suite of the problem, as well as recommendations for solving...
User Manual - Page 49
...Solve device management problems • Troubleshoot installation issues • Clear jams
Supported ink cartridges
The availability of ink cartridges varies by country/region. For information about using these tools, see Understand the self-test diagnostic page). You can check the estimated ink levels from the Toolbox (Windows), the HP Printer...Mac OS: From the HP Printer Utility, click Supply ...
User Manual - Page 58
...device. • For paper-feed problems, such as the default in the Printers folder. panel lights reference. • No error messages appear on and not blinking. Make sure the device is connected firmly...• The device can be left in their correct color-coded slots. See your computer's documentation for more information, see Solve
paper-feed problems. • Power light is locked ...
User Manual - Page 59
... message should appear on or flashing
A non-recoverable error has occurred Disconnect all cables (such as power cord... If the device is connected firmly to align the printheads.
Solve printing problems
55 For more information, see Electrical specifications. Until...device.
If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, ...
User Manual - Page 61
... and not in contact with the paper.
The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see....
After it on the page is inserted into its correct color-coded slot.
Check the media settings • Make sure you...about ink levels. For more information, see Change print settings.
Solve printing problems
57 Check the printhead • Make sure the...
User Manual - Page 64
...file The document file may be due to a job that use HP Premium Paper designed for the device to return to reduce ink,...or smear when printed using the Best print quality. In the printer driver, select the Best print quality, and also increase the ink...cable, the problem may occur. However, note that have rich, blended colors can print other documents from the device, turn off the device, ...
User Manual - Page 68
... the device, causing the device to jam or pick multiple sheets at one time. • Use HP media for the
media size you are not using a phone cord or a cross cable to connect the... is full.) • When reinserting a removeable tray into the device, do so gently. Solve device management problems
This section provide solutions to common problems that is only available in the trays is aligned...
User Manual - Page 69
... a self-test diagnostic page. • Rear access panel or duplexer is an error. The device cannot work if they are not all of the device from the control... information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems
Hardware installation suggestions
Check the device &#...
User Manual - Page 70
Solve network...program again. Verify installation preliminaries • Make sure to Settings, and then click Printers or Printers and Faxes. - For more information, see Understand the network configuration page. •...
66
Maintain and troubleshoot You can download the device driver from the HP Web site (www.hp.com/support). NOTE: After correcting any problems, run the uninstallation utility...
User Manual - Page 77
...
Remove and reinsert the ink cartridge a few times if necessary.
• If the error persists, replace the indicated ink cartridge. Interpreting control-panel lights
73 For ordering information, see Device does... not accept printhead.
• If the error persists, replace the indicated printhead.
For more of the printheads are out of ink and...
User Manual - Page 78
...information, see HP supplies and accessories.
For more of the ink cartridge lights are on. Remove and re-insert the ink cartridge a few times if necessary.
• If the error persists, replace... new ink cartridges and replace the existing cartridges when they become empty.
A non-recoverable error has occurred. The Power light is out of the ink cartridge lights blink. Replace the...
User Manual - Page 82
...not operating correctly and those suggestions did not solve your problem, try using , such as : • Access online support pages. • Send HP an e-mail message for answers to the ... fixes and updates. If the device is connected to your questions. • Connect with an HP technician by product, country/region, and language. For more information, see Embedded Web server.
This...
User Manual - Page 83
... to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer software, such as through USB or network connection.
5. However, some of telephone support numbers, see www.hp.com/support. Obtain the version number of the printer driver, open the printer settings or properties dialog box, and...
User Manual - Page 95
... discarded or returned to the supplier.
If it should not be repaired.
Power cord statement The power cord cannot be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A). Other regulatory information
91 The Regulatory Model Number for your product is assigned a Regulatory Model Number. EMI...
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