HP K5400 Support Question

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Question posted by crairhic on December 20th, 2013

Hp Officejet Pro K5400 Won't Print Black

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Answer #1: Posted by helpowlsupport on December 20th, 2013 9:06 AM

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helpowlsupport

Member since:
November 17th, 2013

Points: 369,900

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hello sir !

you have been using a lot of bacl colour laterly thsts why. your rbg catridge is working fine but due to excessive use the catridge containing black has run out of ink and needs a refil. ususally the rbg(red blue and green) are in one catridge and the black in in another catridge. please take a look and get it refilled.

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Related HP K5400 Manual Pages

User Manual - Page 5

...types and weights 16 Set minimum margins ...17 Load media ...17 Configure trays ...20 Change print settings ...21 To change settings from an application for current jobs (Windows 21 To change ... (Windows 21 To change settings (Mac OS 21 Use the HP Solution Center (Windows 22 Print on both sides (duplexing 22 Guidelines for printing on both sides of a page 22 To perform duplexing (Windows...

User Manual - Page 6

...Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 ... ink cartridges ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49...

User Manual - Page 7

...61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 ... HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP ...

User Manual - Page 9

...Location Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and... Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support...

User Manual - Page 10

... change device settings, order supplies, start, and access the onscreen Help. HP Web sites Provide the latest printer software, and product and support information. It also supports most assistive technology such as access to contact HP. For more information, see To print the print quality diagnostic page. Depending on the control panel have installed, the...

User Manual - Page 16

... edges of the tray. For more information, see Load media. • Tray 2 is designed to the device specifications. Use HP media for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: • Multipart forms • Media that conforms to hold only plain paper. • Do...

User Manual - Page 25

... left panel. • Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from an application or the printer driver. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. 3. Change the settings that you are using.) 3. On the File menu, click...

User Manual - Page 39

...HP provides to help you can print with the remaining amount of pages you can see the print analysis, such as the duplexer. to help troubleshoot problems; To use more black or color...then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and ...

User Manual - Page 40

Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number... as the duplex unit), and the number of pages printed from the trays and accessories. 2. If the status is 'fair', then the print quality must be monitored, but the printhead does not need to call HP, it is 'replace', then the printhead should be replaced...

User Manual - Page 51

... maintenance tasks: • To check printhead health • To print the print quality diagnostic page • To align the printheads • To...Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print...

User Manual - Page 61

... without the printhead installed. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Change print settings. Place the printhead on a clean sheet of white paper. Check the media settings • Make sure you are printing black text and a blank page prints, the black cartridge might be empty. For more information, see...

User Manual - Page 63

... fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not line up...colored • Colors are printing as those generated by USB cables) can sometimes cause slight distortions to printouts. Make sure the media meets HP specifications, and try to the device. Check the device location and length of ink, and the print...

User Manual - Page 65

... the recommended actions. Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is not selected in the printer driver. Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not filling the text or graphics...

User Manual - Page 66

...actions. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Chapter 5 Check the printheads Print the print quality diagnostic..., see HP supplies and accessories. For more information, see To print the print quality diagnostic page. For more infromation, see To print the print quality diagnostic page. HP does not...

User Manual - Page 80

... site, you may order printing supplies using the following places: • On the self-test diagnostic page (see Understand the self-test diagnostic page. The ink cartridges might come in the embedded Web server. • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click...

User Manual - Page 83

Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer software, such as through USB or network connection. 5. If you have a problem printing from a particular application, note the application and version number. However, some of telephone support numbers, see...

User Manual - Page 90

... media and media-handling specifications, see Understand specifications for more information on -demand thermal inkjet printing Four ink cartridges (one each for black, cyan, magenta, and yellow) Two printheads (one black and yellow, and one magenta and cyan) Visit www.hp.com/pageyield/ for supported media. • Physical specifications • Product features and capacities •...

User Manual - Page 92

...8226; Novell Netware 6, 6.5, Open Enterprise Server 6.5 Compatible network protocols TCP/IP Network management • HP Web Jetadmin plug-ins • Embedded Web server Features • Ability to remotely configure and manage... dpi) 88 Device specifications Print resolution Black Up to 1200 dpi with pigmented black ink Color HP enhanced photo quality with Vivera inks (up to the Internet.

User Manual - Page 95

...-0601. This regulatory number should be discarded or returned to the supplier. Power cord statement The power cord cannot be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A). If it is defective, it should not be repaired. EMI statement (Korea) VCCI statement (Japan) Regulatory model...

User Manual - Page 99

... clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 troubleshoot 62 wrong 61 connectors, locating 8 control panel administrator settings 28 illustration 70 lights, understanding 70 locating 7 custom-sized media guidelines 13 print on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone...