HP K5400 Support Question
HP K5400 Support Question
Find answers below for this question about HP K5400 - Officejet Pro Color Inkjet Printer.Need a HP K5400 manual? We have 1 online manual for this item!
Question posted by ecsall on April 22nd, 2014
Hp K5400 Won't Feed Paper
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Related HP K5400 Manual Pages
User Manual - Page 7
...colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or graphics 62
Solve paper-feed problems ...63 Optional Tray 2 cannot be inserted 63 Another paper-feed...connector lights 75
A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...
User Manual - Page 11
For accessibility information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges
Understand the device parts
7 The software also supports Windows accessibility options ...
User Manual - Page 16
... Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized ..., see Load media. • Tray 2 is best to hold only plain paper. • Do not overload the trays. Visit the HP Web site at a time into a tray. • Load media print-side...
User Manual - Page 25
... the following:
• Embedded Web server: Click the Settings tab and click Paper Handling in the left panel.
• Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from an application or the printer driver. To change settings from a specific application, see the online help for...
User Manual - Page 26
... the optional automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again.
• Guidelines for printing on both sides of a page ...first.
If the HP Solution Center on your application or in the printer driver. • Do not print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and...
User Manual - Page 32
...cartridges and expirations dates.
Use this tool... Control panel Embedded Web server
Toolbox (Windows)
HP Printer Utility (Mac OS)
to do the following information....
• Obtain information about the ...left pane.
• Change tray settings: Click the Settings tab, and then click Paper Handling in the left pane.
28
Configure and manage
Ink cartridge information: Open the ...
User Manual - Page 33
... in the fields, and then click Apply.
• Change tray settings: Click Paper Handling on the Services tab.
• Perform device maintenance tasks: Click the Services tab.
• Change tray settings: Click Paper Handling from your computer.
Toolbox (Windows) HP Printer Utility (Mac OS)
to do the following lists common tools that you want...
User Manual - Page 36
... the linefeed.
• Paper Handling: Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels
To open the HP Printer Utility 1. HP Printer Utility (Mac OS)
The HP Printer Utility contains tools...
User Manual - Page 49
... • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve device management problems • Troubleshoot installation issues • Clear jams
...click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. ...
User Manual - Page 51
... click Print PQ (print quality) diagnostic page and follow the onscreen instructions.
• HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. Clean the printheads...ink level information, and the printhead health status on a clean sheet of white paper, and check the printhead health section. This section covers the following printhead maintenance ...
User Manual - Page 58
...are properly installed in the Printers folder. For Windows, set it as the default in their correct color-coded slots. See your ...paper-feed problems, such as the paper skew and paper pick, see Solve
paper-feed problems. • Power light is on and not blinking. Store printheads
Printheads can print a self-test diagnostic page. If you remove the printheads, place them in the Printer...
User Manual - Page 59
...the text or graphics is wrong • Device prints half a page, then ejects the paper
The device shuts down unexpectedly
Check the power and power connections Make sure the device is ... see Electrical specifications. Solve printing problems
55 If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Check ...
User Manual - Page 61
...Make sure the page settings in the printer driver match the page size of paper or paper towel. For more
information, see To ... Make sure the printhead latch is inserted into its correct color-coded slot. Place the printhead on again without the printhead... about ink levels.
Solve printing problems
57 The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see ...
User Manual - Page 63
...paper quality The paper might be too moist or too rough. Check the device location and length of USB cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors...on a clean sheet of these electromagnetic fields. Make sure the media meets HP specifications, and try to the device. Replace the ink cartridges, and ...
User Manual - Page 64
...flashing, reconnect the cable.
When the Power light is ready, resend the job.
In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the..., turn it has restarted, reinsert the printhead. If you print documents that use HP Premium Paper designed for printing vivid color documents. Ink is facing up and not in contact with a USB cable, the...
User Manual - Page 66
... recommended actions. HP does not guarantee or support refilled ink cartridges.
Check the printheads Print the print quality diagnostic page on a clean sheet of white paper.
Evaluate any problem...
62
Maintain and troubleshoot Colors do not line up properly
Check the printheads Print the print quality diagnostic page on a clean sheet of white paper.
Check the printheads Print...
User Manual - Page 83
... support numbers listed below may not be toll free. However, some of telephone support numbers, see www.hp.com/support. Note how the device is connected to your system, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer software, such as through USB or network connection.
5.
4.
User Manual - Page 95
If it is defective, it should not be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A). Power cord statement The power cord cannot be discarded or returned to the supplier. EMI statement (Korea)
VCCI ...
User Manual - Page 100
...feeds, troubleshoot 64 myPrintMileage
about 35 accessing 35
N
network printer information 35
network connector lights, understanding 75 parts, illustration 75
Network Printer Setup Utility (Mac OS) 33
networks connector illustration 8 firewalls, troubleshoot 56 HP... per month (duty cycle) 86 paper. See media paper-feed problems,
troubleshoot 63 part numbers, supplies and
accessories 76 PCL 3 support ...
User Manual - Page 102
...76 recycling 94 supply yield data sheet 86 Windows Add Printer installation 41 borderless printing 25 duplexing 23 HP Solution Center 22 install software 38 network setup 40 print ... and weights
supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn accessories on and off
in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off...
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