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HP J5780 Support Question

HP J5780 Support Question

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Question posted by lastpot on January 12th, 2015

Will Not Print But It Does Have Paper

Printer says "out of paper" and will not print. It does have paper and will copy

Current Answers

Answer #1: Posted by hzplj9 on January 13th, 2015 2:26 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

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Check out the troubleshooting help from this link if you do not have any success.

https://support.hp.com/us-en/product/details/hp-officejet-j5700-all-in-one-printer-series/model/3301750

Answer #2: Posted by zzed41 on January 12th, 2015 11:21 PM
zzed41

Member since:
December 12th, 2014

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Hi! Please remove the loaded papers and check for dust inside. This may be causing the sensor to not detect the paper load. Afterwards, place the paper back in the feed tray and load it firmly until it hits the bottom. A thicker bunch of papers may also help it detect.


Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)

Related HP J5780 Manual Pages

User Guide - Macintosh - Page 8

14 Technical information System requirements...275 Paper specifications...276 Paper tray capacities...276 Paper sizes...276 Print margin specifications 277 Print specifications...277 Copy specifications...278 Fax specifications...278 Scan specifications...278 Physical specifications...279 Power specifications...279 Environmental specifications 279 Memory specifications...279 Environmental ...
User Guide - Macintosh - Page 95

...print side up into the document feeder tray. You cannot fax a multiple-page document from the Dock. The HP Device Manager window appears. 3. Click Send Fax Now. Press Start Fax Black or Start Fax Color. • If the device... Speed Dial repeatedly, until the appropriate speed dial entry appears. From the Printer pop-up menu, choose Fax Recipients. 6. If you are sending a ...
User Guide - Macintosh - Page 97

...; Set up into memory and then send the fax from the document feeder tray. Load your original print side down on the glass, and then press 1 to Fax appears. Send a fax 95 If you... Start Fax Black or Start Fax Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded ...
User Guide - Macintosh - Page 100

...; If the device does not detect an original loaded in the automatic document feeder, the Fax from the glass. Make sure your originals print side up group speed dial entries • Print fax confirmation reports Send a color original or photo fax You can also load your original print side down on the center of paper, and...
User Guide - Macintosh - Page 110

...input tray when you want to forward the fax to another number without printing a backup copy on letter, A4, or legal paper only. NOTE: If an incorrect paper size is loaded in -One while forwarding the fax to another number...If the HP All-in-One is not able to forward the fax to the device, the Fax Forwarding setting is visible on the control panel when the Fax Forwarding message is still On...
User Guide - Macintosh - Page 242

... 11 • If you are loading your original in the document feeder tray, place the paper, with the print cartridges. If the print cartridges are trying to make a borderless copy of a small original, the HP All-in the print cartridges, but you are low or out of the document goes in the document feeder tray...
User Guide - Macintosh - Page 244

...the backing gently to resize a copy varies by model.) 7. The image is unplugged, the date and time might scratch the backing. 4. Load your original print side down on the right front... remove any residual alcohol. Press Start Copy Black or Start Copy Color. 242 Troubleshooting To set a custom size from the control panel 1. Solution: If you have paper loaded in first. 3. Dry the ...
User Guide - Macintosh - Page 289

... specifications 276 4 x 6 inch photo paper copy 74 4 x 6 inch photo paper, load 66 A A4 paper, load 63 address book, set up with fax 217 confirmation reports, fax 112 connection problems device not found 258 fax 181, 187, 188, 198, 204 HP All-in-One does not turn on 135 connection types supported printer sharing 16 USB 16...
User Guide - Macintosh - Page 291

... low 177, 260 sprays inside device 159 sprays inside HP All-in- See print cartridges ink levels, check 121...copy 233 lighten copies 81 faxes 102 line condition test, fax 228 load 10 x 15 cm photo paper 66 4 x 6 inch photo paper 66 A4 paper 63 envelopes 68 full-size paper 63 index cards 67 legal paper 63 letter paper 63 original 55 log, fax 113 M Mac OS system requirements 275 maintenance align print...
User Guide - Macintosh - Page 292

...print cartridge 127 remove 271 replace 124 store 128 tips 138 troubleshoot 141 print margin specifications 277 print settings print quality 141 printer sharing Mac 16 Windows 16 problems copy 233 error messages 248 print... guidelines 58 sizes supported 59 photo paper copy 75 load 66 specifications 276 photos enhance copies 82 fax 98 ink sprays 181 photo print cartridge 127 preview image defaults 86 ...
User Guide - Microsoft Windows - Page 8

...Paper specifications...266 Paper tray capacities...266 Paper sizes...266 Print margin specifications 267 Print specifications...267 Copy...production...270 Paper use...270 Plastics...270 Material safety data sheets 270 Hardware recycling program 270 HP inkjet supplies recycling ... of conformity (European Economic Area 274 HP Officejet J5700 All-in the European Union...270 Regulatory notices...271...
User Guide - Microsoft Windows - Page 87

...manually from the receiving fax machine. TIP: You can also scroll through the handset on your original print side down on the glass. prompt appears. Depending on the glass, and then press 1 to select...fax using speed dials from the glass. 2. Press Start Fax Black or Start Fax Color. • If the device detects an original loaded in the automatic document feeder, the HP All-in-One sends ...
User Guide - Microsoft Windows - Page 89

...Load your originals in the document feeder tray. 2. Press Start Fax Black or Start Fax Color. • If the device detects an original loaded in the automatic document feeder, you load your originals on the ... you have your calling card PIN stored as a photograph, you can also load your originals print side up into memory and then send the fax from glass? To send a fax using ...
User Guide - Microsoft Windows - Page 92

...the glass, and then press 1 to redial the last number dialed. 4. Press Start Fax Color. • If the device detects an original loaded in the automatic document feeder, the HP All-in black and white....color original or photo fax from the control panel do not affect copy settings. Make sure your original print side down on the glass. 2. Load your computer. or A4-size sheet of paper...
User Guide - Microsoft Windows - Page 99

... the image of the incoming fax is set the paper size for the default paper size. Load letter, A4, or legal paper, and then press OK to the device, the Fax Forwarding setting is loaded in -One ...to select an option, and then press OK. NOTE: If an incorrect paper size is loaded in -One to another number without printing a backup copy on the display. To set up the HP All-in the input ...
User Guide - Microsoft Windows - Page 231

... be out of the enlarged image. Cause: The print cartridges need to copy. This might need to replace the print cartridges. If the self-test report shows a problem, clean the print cartridges. Cause: You are trying to make a borderless copy without using photo paper. Solution: When you make a borderless copy of a very small original, scan the original...
User Guide - Microsoft Windows - Page 233

...device. If further cleaning is cropped when I make a borderless copy Cause: The HP All-in-One cropped some of the image around the margins of the copy to achieve a borderless print...In the Copy area, press the Reduce/Enlarge button. 4. Press Start Copy Black or Start Copy Color. You ...not scrub the backing. 3. Solution: If you use paper-based wipes, as this might be erased. To set...
User Guide - Microsoft Windows - Page 279

... specifications 266 4 x 6 inch photo paper copy 74 4 x 6 inch photo paper, load 66 A A4 paper, load 63 ADF (automatic document feeder) media sizes supported 58 ADSL. See print cartridges clean automatic document feeder 106, 130 exterior 106 glass 105 lid backing 105 print cartridge contacts 119 print cartridge ink nozzle area 121 print cartridges 118 color copies 79 dull 138 fax...
User Guide - Microsoft Windows - Page 281

...copy 223 lighten copies 78 faxes 91 line condition test, fax 217 load 10 x 15 cm photo paper 66 4 x 6 inch photo paper 66 A4 paper 63 envelopes 68 full-size paper 63 index cards 67 legal paper 63 letter paper 63 original 55 log, fax 101 M Mac OS system requirements 265 maintenance align print... speed dial entries 49 ink drying time 246 low 166, 250 sprays inside device 147 sprays inside HP All-in-
User Guide - Microsoft Windows - Page 282

... 247 paper size copy setting 74 paper tray capacities 266 parallel phone system 25 PBX system, set up with fax 31 PC modem. O OK button 12 on ink 250 order 255 part names 111 photo print cartridge 115 remove 261 replace 112 store 116 tips 126 troubleshoot 129 print margin specifications 267 print settings print quality 129 printer...

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