HP Deskpro /S Desktop PC 386/20S Support Question
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Question posted by OsteoGlasgow on August 28th, 2015
Error Configuring Scan-to-email Using Zoho Account
Hello, I am having issues setting up scan-to-email on our officejet pro 8620. We use zoho.com (not my choice) and I have entered the correct settings according to their user guide, however I keep getting the error message 'The rules or procedures for transmitting data between printer and server are not supported on the server'. Obviously I approached zoho as they hold the server, but they claim this does not come under their support (??!!). While i wait to see if they will assist, I wondered if anyone here could help through their own experience using zoho and HP? I should say that our previous printer was only a model down from this one and it worked fine on that one (Officejet pro 8500).Thank you in advance.
Current Answers
Answer #2: Posted by waelsaidani1 on August 28th, 2015 2:42 AM
We request you to try the below settings one-by-one and let us know:
1)smtp.zoho.com , SSL enabled with port 465 . Authorization = Password
2) mail.zoho.com , Non SSL with port 25
Try these changes and get back to us at [email protected] with the screen shot of the settings page and error messages for further assistance. Thank you,
1)smtp.zoho.com , SSL enabled with port 465 . Authorization = Password
2) mail.zoho.com , Non SSL with port 25
Try these changes and get back to us at [email protected] with the screen shot of the settings page and error messages for further assistance. Thank you,
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