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HP Designjet 5000 Support Question

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Question posted by digitalpackagingconz on May 3rd, 2013

Hp 5000 Ink Replacement Loop

I have followed instructions to relace dye ink to uv ink.  Machine says “unrecognised cartridges… press yes to change, no to continue”.  I press, “No”, it says “No warranty… Yes to change, No to continue”, I press “No”.  It just stays in this loop.  These are unused HP UV ink cartridges, albeit made in 2002.  How do I bypass this loop?

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Related HP Designjet 5000 Manual Pages

HP DesignJet 5000 Series Printer - Setup Poster - Page 12

.... Direct Network Setup The printer will this CD (HP DesignJet 5000 Series Macintosh Software) Network Setup Printer Your PC 1. Insert the HP DesignJet Printers Software Setup CD and answer the questions. (If the CD does not start automatically, run the SETUP.EXE program in its root directory). Printer Your PC 4. Follow the instructions to complete the software setup...
HP Designjet 5000 series printer - User's Guide - Page 196

... FrontPanel Print Management Changing the Print Mode Index Printer Configuration Use the front-panel Print Mode key to set the print quality for internal prints. See Print Speeds and Print Mode Selection for more information about appropriate combinations of images sent from the RIP. NOTE: You cannot change the LED). HP 5000 Only If your...
Service Manual - Page 23

.../Margins or in the Driver. As a substitute use HP Coated Media for other printers. Color differences in different HP DesignJet Printers Color differences between one image printed on the HP DesignJet 5000 Series and the rest of the DesignJet platforms are due to the different chemistry of the 5000 series inks compared with the following: n Select the same color emulation settings in...
Service Manual - Page 49

... front-panel, scroll to the "Printer Setup Options" icon and press the Enter key. n Maintenance. n I /O setup... How to the "Utilities" menu display and press the Enter key. Load media (Roll media or at least an A0 Sheet) into the Printer. 2. Queueing & Nesting... Top Back ↑ Make Selection ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 1-37
Service Manual - Page 75

...are bad or the Hard Disk Drive or the Main PCA are ON and the error continues, replace the Main PCA ⇒ Page 8-79. System Error Codes System Error: 0F0200 00b007bc ...and very rare; If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72. HP DesignJet 5000 Series Printers Service Manual 2-23 Corrective Action: Try the following : n Recommend to the customer to ...
Service Manual - Page 83

... the color that you want to see information on the overlay indicates the Ink Cartridge color related to the main menu. Yellow cart. Replace ... info... RolLl ight Magenta cart. Press the ↑ or ↓ key to view the Ink Cartridges menu. 3. info... HP DesignJet 5000 Series Printers Service Manual 3-7 Light Cyan cart. Light Magenta cart. Magenta cart info...
Service Manual - Page 85

... DesignJet 5000 Series Printers Service Manual 3-9 Recover printheads Replace printheads 4. Light Cyan cart. Light Magenta cart. Cyan cart info... Magenta cart info... Black cart info... 5. Cyan printhead info HP No.81 printhead Status=OK IN Warranty Part Number=C4821AW Usage time=50h Ink consumed=3ml Mfg. month=5/1998 The information supplied is possible for UV Ink). n The...
Service Manual - Page 90

... the message persists replace the Printhead(s). 3-14 HP DesignJet 5000 Series Printers Service Manual XX03 Replace Printhead smartchip failure. Reseat the Printhead. 2. Replace the Main PCA ⇒ Page 8-79. XX16 Replace The Printer was printing: XX17 Replace Printhead short XX18 Replace The Printhead smartchip detects an unapproved manufacturer. 1. Select YES to replace Printheads or...
Service Manual - Page 93

... Connector on the floaters are genuine HP. c) Replace the Ink Tubes System ⇒ Page 862. You can not continue to drain from the Air Connector and replace the Ink Cartridge if it is no ink present, do the following : 5. Replace with a genuine HP Ink Cartridge. Remove the Ink Supply Station and check contacts on floaters. HP DesignJet 5000 Series Printers Service Manual 3-17
Service Manual - Page 107

HP DesignJet 5000 Series Printers Service Manual 4-11 NOTE Service Tests and Utilities Report the values to the nearest HP Response Center or HP Support Office to the following table: Maximum PWM Average PWM Forwards () 230 200 If values are within the accepted ranges, turn the Printer OFF and perform the following information ready: n Model and Serial Number of the...
Service Manual - Page 109

... paper path, lift the Pinch Wheels (using the Media Lever) and clear the obstruction. HP DesignJet 5000 Series Printers Service Manual 4-13 n The Service Configuration Print ⇒ Page 1-37. If there is...any media that may be stuck there. 2. Replace the Paper-Axis Motor ⇒ Page 8-100. When reporting the values, have the following information ready: n Model and Serial Number of...
Service Manual - Page 127

... the Main PCA is replaced the EEROM content, backed up on Printer start-up a continuable system error is saved to A.02.xx BEFORE using this utility, make sure that has been replaced and press Enter: 1.6 Backup EEROM Main PCA Hard Disk Drive (HDD) Top Back ↑ ↓ Enter Make Selection Press Enter HP DesignJet 5000 Series Printers Service Manual 4-31...
Service Manual - Page 137

... ↑ Make Selection ↓ Enter Press Enter HP DesignJet 5000 Series Printers Service Manual 5-7 The Line Sensor identifier is disassembled or replaced. In the Service Calibrations submenu, scroll ...To perform this Service Calibration is disassembled or replaced. Service Calibrations 1. The Scan-Axis Calibration performs the following: n Line Sensor to Media Spacing. n...
Service Manual - Page 144

... factory default values stored on the front panel, select "Create Pattern" and press Enter. 2.3 ACCURACY Create Pattern Measure Pattern Top Back ↑ Make Selection ↓ Enter Press Enter 5-14 HP DesignJet 5000 Series Printers Service Manual Accuracy Calibration The purpose of the media. This changes the factory default value for its description and resolution. In the Service...
Service Manual - Page 166

... the latest Firmware ⇒ Page 9-12. 5-36 HP DesignJet 5000 Series Printers Service Manual Corrective Action: Try the following : n Power the Printer OFF and ON again using the Power Switch at the back of the Printer and retry the calibration. n Replace the Lens Cover Assembly ⇒ Page 9-5. Corrective Action: Use full Printer width media. n Download the Firmware ⇒ Page...
Service Manual - Page 194

... when the effect appears in Color area fills. 6-20 HP DesignJet 5000 Series Printers Service Manual Other alternatives are either to add a 2.5 cm margin at the top of the print or switch to any A.02.xx firmware release. n The problem can be resolved in the UV Firmware Release (A.02.XX). Print Quality NOTE Yellow or...
Service Manual - Page 280

...are replacing. 8-30 HP DesignJet 5000 Series Printers Service Manual NOTE Before installing the new Ink Tubes System, make sure that the Ink Type (Dye or UV) of the Left Cover and before powering On the printer, check... assembly can now be removed by sliding the Ink Cartridge Connector out from the rear of Ink Tubes System WARNING When installing the Ink Tubes System it is the same as the ...
Service Manual - Page 367

... to be performed by displaying a Warning message. HP DesignJet 5000 Series Printers Service Manual 9-3 In this case, you must replace Only the Service Preventive Maintenance Kit. The Printer will not disappear until the counter is triggered by the following number of cycles can be replaced by the User. n 6.5 million for the Carriage. "Ink Tube Maintenance Advised" If ONLY the...
Service Manual - Page 368

... the Tubes can break causing a significant ink spillage. Preventive Maintenance WARNING If the Ink Tubes reach 7 million cycles, they risk breakage. To continue printing without replacing the Ink Tubes, press Enter: "Have Ink Tube Replaced or Risk Printer Damage Contact HP Press ENTER to replace the necessary parts. 9-4 HP DesignJet 5000 Series Printers Service Manual For the necessary part...
Service Manual - Page 397

...Ink Delivery System 10-5 Ink Leak Detector Index Removal 8-88 Ink Smearing 1-39 Ink Supplies 3-2 Cartridges 3-2 General Information 3-3 Precautions 3-4 Replacing 3-5 Ink Supply Station Installation 8-64 Parts List 7-22 Removal 8-62 Ink Supply Station (ISS) PCA Removal 8-86 Ink...13 ISS see Ink Supply Station ISS PCA see Ink Supply Station PCA HP DesignJet 5000 Series Printers Service Manual Index...

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