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My Printer Designer 5000 Is Showing Power Supply Error #1
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Firmware Download
I need the latest firmware dowlnoad for a Q6091A. Can you help?
I need the latest firmware dowlnoad for a Q6091A. Can you help?
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Popular HP Designjet 5000 Manual Pages
Service Manual - Page 4
... Model (P/N C6091A/V) n HP DesignJet 5000PS Printer - 60" Model (P/N C6096A/V)
For information about using these printers, refer to the topic you are consulting.
2
HP DesignJet 5000 Series Printers Service Manual Conventions
A small arrow ⇒ is used to indicate other parts of the Service Manual where you can find information related to the corresponding User and Quick Reference Guides.
Service Manual - Page 5
... Menus 1-26 Service Configuration Print 1-37 General Printer Information 1-39 Troubleshooting Take-Up-Reel Problems 1-40
HP DesignJet 5000 Series Printers Service Manual
3 Table of Contents
Table of Contents
1
Troubleshooting 1-1
Introduction 1-2 Phone Support 1-2 Which Firmware Version Relates to Which Ink System 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on paper...
Service Manual - Page 13
... Support 1-2 Which Firmware Version Relates to Which Ink System 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on part of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in a brand new printer 1-23 Firmware Upgrade...
Service Manual - Page 14
...at a time and check if the error code has disappeared. Which Firmware Version Relates to Which Ink System
A.01.XX - System Error Codes - If you have an error which you have an error code which is not documented in the User's Printer Setup ⇒ Utilities ⇒ Statistics menu).
1-2
HP DesignJet 5000 Series Printers Service Manual Phone Support
In certain circumstances, a Call Agent can...
Service Manual - Page 16
... in this Service Manual or you have an error code which you differentiate between possible Printhead errors and other problems such as incorrect frontpanel selection, driver or RIP configuration or mechanical problems. For information on solving Image Quality problems see Chapter 6, Print Quality.
1-4
HP DesignJet 5000 Series Printers Service Manual Troubleshooting Initialization -
Service Manual - Page 35
... "Upgrade Firmware" in the Front Panel. Normally the Printer uses the temperature and the humidity reading from this time period, the Front Panel is within specification. n Another alternative is required for the print to select the language in the Boot Menu. -
n For Service Engineers:
- This dry time will remain at the same time.
HP DesignJet 5000 Series Printers Service Manual...
Service Manual - Page 50
...38
HP DesignJet 5000 Series Printers Service Manual In this area you if a required calibration was triggered. n Operating Conditions - It will also tell you can find information on the Printer.
In this area you can find all the information regarding the Ink Cartridges, for example, the part number, the manufacturing date or the number of the Hard Disk Drive.
In...
Service Manual - Page 55
...you supply the full Error Code and the firmware version (displayed during the initialization process when powering ON the Printer or available in the User's Printer Setup ⇒ Utilities ⇒ Statistics menu). n For 3rd party LAN Cards, the HP support organization should address it through the 3rd party vendor support structure. HP DesignJet 5000 Series Printers Service Manual
2-3 System...
Service Manual - Page 56
... Code reappears, then the Printer requires an on -site visit should still be planned to the HP Response Center or the nearest HP Support Office. n Which software application the customer is using . n The complete error number. Non-Continuable Error Codes do not allow you cannot resolve, then report the error to troubleshoot the problem.
2-4
HP DesignJet 5000 Series Printers Service Manual...
Service Manual - Page 57
... division. HP DesignJet 5000 Series Printers Service Manual
2-5 However, sometimes the same system error appears quite often or it occurred. Corrective Action:
Try the following:
n Power-cycle the Printer and to check whether it to report the firmware revision the printer is using (name, version, etc.) and as much information as possible about when it is solved in Windows).
Corrective...
Service Manual - Page 58
... then the problem may have been that the Carriage Cover is a problem with the I /O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). System Error Codes
System Error:
ffff ffff 01dcxxxx
Problem Description:
There is clipped on both sides.
This error code should not appear again.
2-6
HP DesignJet 5000 Series Printers Service Manual
Service Manual - Page 59
...ffff ffff 036e0136
Problem Description:
This is an internal general error code which can also be displayed.
n Replace the Trailing Cable ⇒ Page 8-36. n Replace the Carriage Assembly ⇒ Page 8-46. Corrective Action:
Try the following :
n Remove the Printhead Cleaners and reinsert them again. HP DesignJet 5000 Series Printers Service Manual
2-7
n If the error still persists...
Service Manual - Page 66
....
2-14
HP DesignJet 5000 Series Printers Service Manual Corrective Action:
Try the following:
n Check for 15 minutes.
System Error:
0A0070 (Continuable)
Problem Description:
The Backup EEROM contents stored in the Ink Leak Detector and, if present, replace the complete Tubes System ⇒ Page 8-25.
Perform EEROM Setup ⇒ Page 4-24 to dry for ink in the Hard Disk Drive are...
Service Manual - Page 74
... Action:
If you upgrade the firmware while media is 96 Mbytes so verify memory installed on the printer using (name, version, etc.).
2-22
HP DesignJet 5000 Series Printers Service Manual System Error:
0D0002 (Continuable)
Problem Description:
Insufficient Memory to the HP Response Center or the nearest HP
Support Office.
n Which firmware revision the printer is using the...
Service Manual - Page 378
... the main electronics via cables.
n Ink Supply Station: The Ink Supply Station is also located in the printer. n Service Station: Contains the electronics needed to control when power is the user interface. In total there are connected to the rest of an LCD display, a key panel and four LEDs.
10-2
HP DesignJet 5000 Series Printers Service Manual The Carriage Encoder is connected...
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