Service Manual
Page 58
... appear again, then power OFF the Printer, remove the I /O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). If the error does appear again, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). - System Error: ffff ffff 030d0170 or ffff ffff... code is displayed. Corrective Action: Try the following : n Check that the Carriage Cover is clipped on both sides. This error code should not appear again. 2-6 HP DesignJet 5000 Series Printers Service Manual
... appear again, then power OFF the Printer, remove the I /O card also fails, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). If the error does appear again, replace the Main PCA ( ⇒ Page 8-79) or the Hard Disk Drive (⇒ Page 8-72). - System Error: ffff ffff 030d0170 or ffff ffff... code is displayed. Corrective Action: Try the following : n Check that the Carriage Cover is clipped on both sides. This error code should not appear again. 2-6 HP DesignJet 5000 Series Printers Service Manual
Service Manual
Page 66
... Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware. System Error: 0B0000 Problem Description: Bad Ambient Temperature measured. n Replace the Main PCA ⇒ Page 8-79. 2-14 HP DesignJet 5000 Series Printers Service Manual Power ON... Error Codes System Error: 0A0050 (Non-Continuable) Problem Description: The Printer has detected a leak in the Tubes System before replacing another component. n The Ink Leak Detector could have been triggered due to reconfigure the Printer. Corrective Action: Try the following...
... Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware. System Error: 0B0000 Problem Description: Bad Ambient Temperature measured. n Replace the Main PCA ⇒ Page 8-79. 2-14 HP DesignJet 5000 Series Printers Service Manual Power ON... Error Codes System Error: 0A0050 (Non-Continuable) Problem Description: The Printer has detected a leak in the Tubes System before replacing another component. n The Ink Leak Detector could have been triggered due to reconfigure the Printer. Corrective Action: Try the following...
Service Manual
Page 75
... Port is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective. HP DesignJet 5000 Series Printers Service Manual 2-23 If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79... Error Codes System Error: 0F0200 00b007bc Problem Description: This is related to the Parallel Port. This configuration should be in correctly. If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72.
... Port is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective. HP DesignJet 5000 Series Printers Service Manual 2-23 If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79... Error Codes System Error: 0F0200 00b007bc Problem Description: This is related to the Parallel Port. This configuration should be in correctly. If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72.
Service Manual
Page 76
... to the Hard Disk Drive, either the connections are bad or that the Hard Disk Drive or the Main PCA are defective. If the two LED's are defective. If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. 2-24 HP DesignJet 5000 Series Printers... Main PCA are connected. n If the problem continues, check that the two cables (a flat one and the power cable) are ON. If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72.
... to the Hard Disk Drive, either the connections are bad or that the Hard Disk Drive or the Main PCA are defective. If the two LED's are defective. If they are not ON, probably the PWS or its connections are ON and the error continues, replace the Main PCA ⇒ Page 8-79. 2-24 HP DesignJet 5000 Series Printers... Main PCA are connected. n If the problem continues, check that the two cables (a flat one and the power cable) are ON. If the problem persists, replace the Hard Disk Drive ⇒ Page 8-72.
Service Manual
Page 98
... ON, it automatically performs a series of the Print Quality LEDs, the error messages and error codes that the BootROM DIMM, the DRAM DIMM's and the Hard Disk Drive are about to replace, just to perform a Service Test or Utility via the phone. n Try powering the Printer Off and On to... on that has failed. NOTE Diagnostics - Because of the speed at which the initialization sequence is no need to see if the error code disappears. 4-2 HP DesignJet 5000 Series Printers Service Manual If the test on -site maintenance.
... ON, it automatically performs a series of the Print Quality LEDs, the error messages and error codes that the BootROM DIMM, the DRAM DIMM's and the Hard Disk Drive are about to replace, just to perform a Service Test or Utility via the phone. n Try powering the Printer Off and On to... on that has failed. NOTE Diagnostics - Because of the speed at which the initialization sequence is no need to see if the error code disappears. 4-2 HP DesignJet 5000 Series Printers Service Manual If the test on -site maintenance.
Service Manual
Page 100
... Error - the Main PCA are bad or If the problem persists, replace the Hard the Hard Disk Drive or Disk Drive ⇒ Page 8-72. see label on the Back Cover): Make sure RTL Hard Disk Drives and Firmware are used . connections are defective. For Part Numbers see ... ON and the error continues, replace the Main PCA ⇒ Page 8-79. Service Tests and Utilities Self Diagnostics - For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 Series Printers Service Manual see label on the Back Cover): Make sure Postscript Hard Disk Drives and Firmware are used . Max...
... Error - the Main PCA are bad or If the problem persists, replace the Hard the Hard Disk Drive or Disk Drive ⇒ Page 8-72. see label on the Back Cover): Make sure RTL Hard Disk Drives and Firmware are used . connections are defective. For Part Numbers see ... ON and the error continues, replace the Main PCA ⇒ Page 8-79. Service Tests and Utilities Self Diagnostics - For Part Numbers see Page 7-1. 4-4 HP DesignJet 5000 Series Printers Service Manual see label on the Back Cover): Make sure Postscript Hard Disk Drives and Firmware are used . Max...
Service Manual
Page 110
...to troubleshoot image quality problems and verify printhead nozzle status. 4-14 HP DesignJet 5000 Series Printers Service Manual Altitude Setup ⇒ Page 4-23 This Service...Utility is to restore the EEROM content when the Main PCA or Hard Disk Drive are given on Page 4-15. 1. Backup EEROM ⇒ Page...replaced. 6. Diagnostic Print ⇒ Page 4-34 This Service Utility allows you to print a Diagnostic print that will help you to turn the Image Quality Warning message On or Off. 8. EEROM Setup ⇒ Page 4-24 The purpose of the Drive Roller and the Overdrive. 2. Turn DRIVE...
...to troubleshoot image quality problems and verify printhead nozzle status. 4-14 HP DesignJet 5000 Series Printers Service Manual Altitude Setup ⇒ Page 4-23 This Service...Utility is to restore the EEROM content when the Main PCA or Hard Disk Drive are given on Page 4-15. 1. Backup EEROM ⇒ Page...replaced. 6. Diagnostic Print ⇒ Page 4-34 This Service Utility allows you to print a Diagnostic print that will help you to turn the Image Quality Warning message On or Off. 8. EEROM Setup ⇒ Page 4-24 The purpose of the Drive Roller and the Overdrive. 2. Turn DRIVE...
Service Manual
Page 120
... Setup 1.4 EEROM Setup 1.5 Reset Life Counters 1.6 Backup EEROM Back ↑ Make Selection ↓ Enter Press Enter 2. n Both the Main PCA EEROM and the Hard Disk Drive EEROM backup are replaced at initialization but data is required in the following options are valid at the same time and the Main PCA has already been... have made your selection: 1.4 EEROM Setup 1.4.1 Set Model Number 1.4.2 Set Serial Number 1.4.3 Set Japanese Font Top Back ↑ Make Selection ↓ Enter Press Enter 4-24 HP DesignJet 5000 Series Printers Service Manual
... Setup 1.4 EEROM Setup 1.5 Reset Life Counters 1.6 Backup EEROM Back ↑ Make Selection ↓ Enter Press Enter 2. n Both the Main PCA EEROM and the Hard Disk Drive EEROM backup are replaced at initialization but data is required in the following options are valid at the same time and the Main PCA has already been... have made your selection: 1.4 EEROM Setup 1.4.1 Set Model Number 1.4.2 Set Serial Number 1.4.3 Set Japanese Font Top Back ↑ Make Selection ↓ Enter Press Enter 4-24 HP DesignJet 5000 Series Printers Service Manual
Service Manual
Page 127
... the contents of the EEROM when a service engineer has replaced the Main PCA or the Hard Disk Drive. If NOT, make sure that has been replaced and press Enter: 1.6 Backup EEROM Main PCA Hard Disk Drive (HDD) Top Back ↑ ↓ Enter Make Selection Press Enter HP DesignJet 5000 Series Printers Service Manual 4-31 Before using this utility, make...
... the contents of the EEROM when a service engineer has replaced the Main PCA or the Hard Disk Drive. If NOT, make sure that has been replaced and press Enter: 1.6 Backup EEROM Main PCA Hard Disk Drive (HDD) Top Back ↑ ↓ Enter Make Selection Press Enter HP DesignJet 5000 Series Printers Service Manual 4-31 Before using this utility, make...
Service Manual
Page 128
... to confirm and exit this utility or press Back to cancel. 1.6.1 Backup EEROM You have REPLACED the Hard Disk Drive (HDD) Press ENTER to confirm or BACK to previous menu Top Back ↑ ↓ Enter Press Back 4-32 HP DesignJet 5000 Series Printers Service Manual Press Back to return to the Service Utilities menu. 1.6.1 Backup EEROM...
... to confirm and exit this utility or press Back to cancel. 1.6.1 Backup EEROM You have REPLACED the Hard Disk Drive (HDD) Press ENTER to confirm or BACK to previous menu Top Back ↑ ↓ Enter Press Back 4-32 HP DesignJet 5000 Series Printers Service Manual Press Back to return to the Service Utilities menu. 1.6.1 Backup EEROM...
Service Manual
Page 323
NOTE When the Hard Disk Drive is placed in the right position so that it cannot move. Removal and Installation Installation of Hard Disk Drive NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM Setup Service Utility (⇒ Page 4-24). HP DesignJet 5000 Series Printers Service Manual 8-73 WARNING When Installing the Hard Disk Drive make sure the holder is replaced perform the following Service Utility: n Backup EEROM ⇒ Page 4-31.
NOTE When the Hard Disk Drive is placed in the right position so that it cannot move. Removal and Installation Installation of Hard Disk Drive NOTE If you replace the Main PCA and the HDD at the same time you must perform ALL Service Calibrations (⇒ Page 5-3) and the EEROM Setup Service Utility (⇒ Page 4-24). HP DesignJet 5000 Series Printers Service Manual 8-73 WARNING When Installing the Hard Disk Drive make sure the holder is replaced perform the following Service Utility: n Backup EEROM ⇒ Page 4-31.
Service Manual
Page 375
... the size of upgrading the System Software: 1 Downloading the Firmware from the DesignJet Online Website. 2 Using the Firmware Upgrade CD. 3 Replacing the Hard Disk Drive (HDD). For a detailed description of the Utility, refer to simplify the process of upgrading the Firmware. HP DesignJet 5000 Series Printers Service Manual 9-11 When you download Firmware from this method since...
... the size of upgrading the System Software: 1 Downloading the Firmware from the DesignJet Online Website. 2 Using the Firmware Upgrade CD. 3 Replacing the Hard Disk Drive (HDD). For a detailed description of the Utility, refer to simplify the process of upgrading the Firmware. HP DesignJet 5000 Series Printers Service Manual 9-11 When you download Firmware from this method since...
Service Manual
Page 397
...Detector Index Removal 8-88 Ink Smearing 1-39 Ink Supplies 3-2 Cartridges 3-2 General Information 3-3 Precautions 3-4 Replacing 3-5 Ink Supply Station Installation 8-64 Parts List 7-22 Removal 8-62 Ink Supply Station (ISS)...8-66 Carriage Assembly and Belt 8-52 Center Platen Assembly 8-113 Encoder Strip 8-35 Hard Disk Drive 8-73 Ink Supply Station 8-64 Ink Tubes System 8-30 Left Hand Cover 8-9 Lever...Specifications 10-13 ISS see Ink Supply Station ISS PCA see Ink Supply Station PCA HP DesignJet 5000 Series Printers Service Manual Index-3 Firmware Version 1-2 Front Panel Assembly Parts List 7-6 ...
...Detector Index Removal 8-88 Ink Smearing 1-39 Ink Supplies 3-2 Cartridges 3-2 General Information 3-3 Precautions 3-4 Replacing 3-5 Ink Supply Station Installation 8-64 Parts List 7-22 Removal 8-62 Ink Supply Station (ISS)...8-66 Carriage Assembly and Belt 8-52 Center Platen Assembly 8-113 Encoder Strip 8-35 Hard Disk Drive 8-73 Ink Supply Station 8-64 Ink Tubes System 8-30 Left Hand Cover 8-9 Lever...Specifications 10-13 ISS see Ink Supply Station ISS PCA see Ink Supply Station PCA HP DesignJet 5000 Series Printers Service Manual Index-3 Firmware Version 1-2 Front Panel Assembly Parts List 7-6 ...