HP Designjet 5000 Support Question
HP Designjet 5000 Support Question
Find answers below for this question about HP Designjet 5000.Need a HP Designjet 5000 manual? We have 7 online manuals for this item!
Question posted by rennden67999 on August 4th, 2015
Firmware Download
I need the latest firmware dowlnoad for a Q6091A. Can you help?
Current Answers
Answer #1: Posted by freginold on August 4th, 2015 8:41 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, this video tutorial shows you how to find and get the latest firmware updates for your printer:
http://hp.brightcovegallery.com/products?videoNotFound=True
http://hp.brightcovegallery.com/products?videoNotFound=True
Answer #2: Posted by TommyKervz on August 4th, 2015 8:53 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Follow the instructions on the link below to downloading and installing the latest firmware for your printer.
https://support.hp.com/us-en/document/c02830943
Related HP Designjet 5000 Manual Pages
HP Designjet Printers - Mac OS X v10.5 "Leopard" support - Page 2
...herein is just one printer queue that was created via Bonjour, including a printer connected to add your HP printer queue with the latest HP driver. After install you will need to open the System... for the HP Designjet Z3100ps, HP Designjet 6100ps and HP Designjet T Series will be automatically recreated as constituting an additional warranty. B. Network printers: After install you...
HP Designjet Printers & Mac OS X 10.6 - Page 5
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2. If...latest HP software
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HP DesignJet 5000 Series Printer - Setup Poster - Page 1
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HP DesignJet 5000PS & HP DesignJet 5000
HP DesignJet Printer 60 inch (1.57 m)
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HP DesignJet Printer 42 inch (1.07 m)
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HP Designjet 5000 series printer - User's Guide - Page 25
...
Sheet Media
The Ink System
Media Profile Downloading
Printer Options
The Ink Cartridge
Other
The Printhead
Index
The Printhead Cleaner
Each supported media has it prints onto each media should be downloaded from your media assures optimal color reproduction from the Internet or CD-ROM. Some may need more ink and some may require...
HP Designjet 5000 series printer - User's Guide - Page 219
...your printer maintained helps to keep your printer. Introduction Media & Ink Solutions Front-Panel
Printer Options
Other
Index
Maintaining the Printer
Other
Specifications
Ordering Accessories
Online Help
Glossary
The other tab contains miscellaneous information for the
consumable items and accessories.
Online Help
This section describes the help that is available to you will need to...
HP Designjet 5000 series printer - User's Guide - Page 254
... Front-Panel
Printer Options
Other
Index
Maintaining the Printer
Specifications
Ordering Accessories
Online Help
Glossary
HP Printing Materials
The following table lists the different types of printing materials. New types of HP Printing Materials are always being developed so you should always check at http://www.hp.com/go/designjet for the latest list of...
Service Manual - Page 37
... very important step to remember because if this will help the Printer to load it will have problems picking up the ...Designjet Printers minimum media size is covered in the middle, this is correctly loaded onto the spindle. n The media may be loaded with both hands, and gently push the media into the Printer until it buckles upwards in dust, it .
HP DesignJet 5000 Series Printers...
Service Manual - Page 74
... using (name, version, etc.).
2-22
HP DesignJet 5000 Series Printers Service Manual Corrective Action:
If you will get the system error "0d0000 033f019C". NOTE
This problem only appears when you try to upgrade from NonUV ink firmware to UV ink firmware while the media is loaded, you upgrade the firmware while media is loaded.
System Error...
Service Manual - Page 100
... 7-1.
4-4
HP DesignJet 5000 Series Printers Service Manual For Part Numbers see Page 7-1.
see label on the Back Cover): Make sure Postscript Hard Disk Drives and Firmware are ON. Quality Productivity Max. n If the problem continues, check that the two cables (a
This is clipped in correctly. Speed
Loading firmware.fmw
Initializing
Boot FAILED
Download the Firmware file to...
Service Manual - Page 105
.... HP DesignJet 5000 Series Printers Service Manual
4-9 Press Enter to continue
Top Back
↑ ↓
Enter
Press Enter
If the Printer is displayed. NOTE NOTE NOTE
Service Tests and Utilities
If your Firmware does not support Service Tests, the following message is not used for 3 minutes, the Printer exits the Service Tests Menu and you need the...
Service Manual - Page 130
...need and press Enter to print it.
1.8 Diagnostic Print
Page 1 Page 2 Page 3 Page 4 Page 5
Top
Back
↑ Make Selection
↓
Enter
Press Enter
n Page 1 - In the Service Utilities submenu, scroll to Use the Diagnostic Print" on page 6-4.
4-34
HP DesignJet 5000 Series Printers Service Manual For Firmware...
For Firmware Versions earlier than A.02.xx, the Printer will help you need.
2...
Service Manual - Page 162
... Error: 2002 (User)
Problem Description:
Closed Loop Color plot file is not available. Corrective Action: n Power the Printer OFF and ON from the back of the Printer.
5-32
HP DesignJet 5000 Series Printers Service Manual
Corrective Action: n Download a Firmware Upgrade ⇒ Page 9-12. Calibration Error: 1061 (User)
Problem Description:
Scan-Axis Alignment Error in "fast" speed...
Service Manual - Page 163
...: 2008 (User)
Problem Description:
Firmware Error.
Corrective Action: Try the following : n Download a Media Profile for the current medium.
Corrective Action: n Download the latest Firmware ⇒ Page 9-12.
HP DesignJet 5000 Series Printers Service Manual
5-33 Corrective Action:
Try the following :
n Download Media Profile. n Download a Firmware Upgrade ⇒ Page 9-12...
Service Manual - Page 164
...: Try the following : n Repeat the Closed Loop Color calibration (⇒ See the User's
Guide).
n Download the latest Firmware ⇒ Page 9-12. Calibration Error: 3100
Problem Description:
Firmware Error.
n Upgrade the Firmware ⇒ Page 9-12.
5-34
HP DesignJet 5000 Series Printers Service Manual
Calibration Error: 3110
Problem Description:
Black Printhead does not allow paper...
Service Manual - Page 165
... calibration with white correction fluid or stick a white label on the Platen -
HP DesignJet 5000 Series Printers Service Manual
5-35 n Upgrade the Firmware ⇒ Page 9-12. It is too dark, try loading the media a few milimeters to reset the memory.
n Download the latest Firmware ⇒ Page 9-12. n Replace the Carriage Assembly ⇒ Page 8-46.
Calibration Error: 3200...
Service Manual - Page 166
n Download the Firmware ⇒ Page 9-12.
n Download the latest Firmware ⇒ Page 9-12.
5-36
HP DesignJet 5000 Series Printers Service Manual
Corrective Action: Use full Printer width media.
Service Calibrations
Calibration Error: 4002 (Service)
Problem Description:
Firmware error. Calibration Error: 4004 (Service)
Problem Description:
Firmware Error. Calibration Error: ...
Service Manual - Page 167
...of memory.
HP DesignJet 5000 Series Printers Service Manual
5-37 Calibration Error: 5000 (Service)
NOTE
This code is not an error.
Service Calibrations
Calibration Error: 4006 (Service)
Problem Description:
Firmware error. Corrective Action:
Try the following : n Perform Recovery for Black Printhead ⇒ Page 6-15.
n Download the latest Firmware ⇒ Page 9-12...
Service Manual - Page 181
... the Primary Colors. n Page 4 - n Page 5 - NOTE
Print Quality
For Firmware Version A.02.xx, the Printer DOES NOT print the complete Diagnostic Print. Performs the Nozzle Test. n Page 2 - HP DesignJet 5000 Series Printers Service Manual
6-7 Instead you must select which part of the Diagnostic Print that you need.
5 Use the Arrow keys to select the page that...
Service Manual - Page 375
... you download Firmware from the DesignJet Online Website
You can check for the PostScript Printer) when they are 3 ways of upgrading the System Software:
1 Downloading the Firmware from the website could take a long time because of the size of the files.
HP DesignJet 5000 Series Printers Service Manual
9-11 Using the Firmware Upgrade CD
Upgrading the Firmware using the Firmware Upgrade...
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