HP Designjet 5000 series printer - User's Guide
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...language setting (in to an outlet that you have changed your computer hardware and interface. Make sure that the power cord is not with the power switch at the front-panel display for an explanation of your software. If you have the correct interface cable ...Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Finding the Source of the error message and refer to Message Descriptions. Switch the printer On, if the printer reaches ...
...language setting (in to an outlet that you have changed your computer hardware and interface. Make sure that the power cord is not with the power switch at the front-panel display for an explanation of your software. If you have the correct interface cable ...Introduction Media & Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help Finding the Source of the error message and refer to Message Descriptions. Switch the printer On, if the printer reaches ...
HP Designjet 5000 series printer - User's Guide
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Continued. Switch Power off Check media path (x) Printer Options Image Error Other Other Problems Index Getting Help Internal error code The printer must be cleared before the printer can take the key illustrations to the printer, if it is called a Media Path Jam.... This is a media jam. ! Click on this icon to the other. Introduction Media & Ink Solutions Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Clearing a Media Jam Media Problems The "Switch Power Off" message is usually shown when there is called Printhead path jam.
Continued. Switch Power off Check media path (x) Printer Options Image Error Other Other Problems Index Getting Help Internal error code The printer must be cleared before the printer can take the key illustrations to the printer, if it is called a Media Path Jam.... This is a media jam. ! Click on this icon to the other. Introduction Media & Ink Solutions Front-Panel Solving Problems Image Quality Problems Ink Supply Problems Clearing a Media Jam Media Problems The "Switch Power Off" message is usually shown when there is called Printhead path jam.
HP Designjet 5000 series printer - User's Guide
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... Switch the printer off at the rear of media trim the media with the error code and contact HP. 9. If you have been moved from the top of the message with a...printheads have image quality problems after performing all of these procedures the frontpanel displays the "Switch Power Off" message again, make a note of the printer. 5. To correct this is .... Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Check Printhead Path 1. Look in...
... Switch the printer off at the rear of media trim the media with the error code and contact HP. 9. If you have been moved from the top of the message with a...printheads have image quality problems after performing all of these procedures the frontpanel displays the "Switch Power Off" message again, make a note of the printer. 5. To correct this is .... Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front-Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help Check Printhead Path 1. Look in...
HP Designjet 5000 series printer - User's Guide
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Is your software, see the documentation supplied with your computer to the JetDirect Print Server and send the print file again. The parallel port will display the message "Error processing job / Flushing rest of your printer and send the binary encoded PostScript print file ...Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Printer does not Print You may have a power problem. If there is set to print a binaryencoded PostScript file it will...
Is your software, see the documentation supplied with your computer to the JetDirect Print Server and send the print file again. The parallel port will display the message "Error processing job / Flushing rest of your printer and send the binary encoded PostScript print file ...Ink Solutions Front-Panel Printer Options Other Index Solving Problems Image Quality Problems Ink Supply Problems Media Problems Image Error Other Problems Getting Help The Printer does not Print You may have a power problem. If there is set to print a binaryencoded PostScript file it will...
HP Designjet 5000 series printer - User's Guide
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... Setup Menus Sheet media sheet media problems Slider Rods Lubrication Kit Slow printer specifications acoustic environmental functional margins media sizes memory operational parallel interface physical power programming languages supported resolution by print quality setting Speed and Print Quality spindles standby start printing options Statistics Status code status lights...
... Setup Menus Sheet media sheet media problems Slider Rods Lubrication Kit Slow printer specifications acoustic environmental functional margins media sizes memory operational parallel interface physical power programming languages supported resolution by print quality setting Speed and Print Quality spindles standby start printing options Statistics Status code status lights...
Service Manual
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...16 User message "Warning: Incorrect type of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in different HP DesignJet Printers 1-11 Banding at variable extreme environmental conditions 1-12 Banding with unsupported Media... to Navigate through the Front Panel Menus 1-26 Service Configuration Print 1-37 General Printer Information 1-39 Troubleshooting Take-Up-Reel Problems 1-40 HP DesignJet 5000 Series Printers Service Manual 3
...16 User message "Warning: Incorrect type of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in different HP DesignJet Printers 1-11 Banding at variable extreme environmental conditions 1-12 Banding with unsupported Media... to Navigate through the Front Panel Menus 1-26 Service Configuration Print 1-37 General Printer Information 1-39 Troubleshooting Take-Up-Reel Problems 1-40 HP DesignJet 5000 Series Printers Service Manual 3
Service Manual
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...User Message "Warning: Switch Power Off" 1-7 Problems with unsupported Media 1-12 Banding due to Navigate through the Front Panel Menus 1-26 Service Configuration Print 1-37 General Printer Information 1-39 Troubleshooting Take-Up-Reel Problems 1-40 HP DesignJet 5000 Series Printers Service Manual ...of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in different HP DesignJet Printers 1-11 Banding at variable extreme environmental ...
...User Message "Warning: Switch Power Off" 1-7 Problems with unsupported Media 1-12 Banding due to Navigate through the Front Panel Menus 1-26 Service Configuration Print 1-37 General Printer Information 1-39 Troubleshooting Take-Up-Reel Problems 1-40 HP DesignJet 5000 Series Printers Service Manual ...of tubes system" 1-17 User message "Power Supply Error #1" 1-17 Cutter Assembly Problems 1-19 Carriage and Scan-Axis Problems 1-20 Media-Axis Problems 1-20 Electronics Problems 1-21 Language Selection is blocked in different HP DesignJet Printers 1-11 Banding at variable extreme environmental ...
Service Manual
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...firmware revision allows the Printers to use Imaging Inks. If you have an error which is not documented in the User's Printer Setup ⇒ Utilities ⇒ Statistics menu). 1-2 HP DesignJet 5000 Series Printers Service Manual Phone Support In certain circumstances, a Call Agent can ... during the initialization process when powering ON the Printer or available in this information, HP Support Personnel cannot help you. NOTE NOTE Troubleshooting System Error Codes Chapter 2 - When reporting the Error Code, make sure that you supply the full Error Code (including the last 8...
...firmware revision allows the Printers to use Imaging Inks. If you have an error which is not documented in the User's Printer Setup ⇒ Utilities ⇒ Statistics menu). 1-2 HP DesignJet 5000 Series Printers Service Manual Phone Support In certain circumstances, a Call Agent can ... during the initialization process when powering ON the Printer or available in this information, HP Support Personnel cannot help you. NOTE NOTE Troubleshooting System Error Codes Chapter 2 - When reporting the Error Code, make sure that you supply the full Error Code (including the last 8...
Service Manual
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... solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 User message "Warning: Incorrect type of tubes system" This error message appears if the electrical connector of the Ink Tubes System is clipped correctly. User message "Power Supply Error #1" This error indicates a short in the Ink Tubes System or ISS...
... solve this message appears after the Tubes have been a bad HP DesignJet 5000 Series Printers Service Manual 1-17 User message "Warning: Incorrect type of tubes system" This error message appears if the electrical connector of the Ink Tubes System is clipped correctly. User message "Power Supply Error #1" This error indicates a short in the Ink Tubes System or ISS...
Service Manual
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...HP DesignJet 5000 Series Printers Service Manual 2-3 System Error Codes consist of two groups of alphanumerics: [XXXXXX]-[YYYYZZZZ] The first set of 6 alphanumeric characters consists of the System Error and the second set of the Error Code must be reported to the customer that you supply the full Error ...Code and the firmware version (displayed during the initialization process when powering ON the Printer or available in the ...
...HP DesignJet 5000 Series Printers Service Manual 2-3 System Error Codes consist of two groups of alphanumerics: [XXXXXX]-[YYYYZZZZ] The first set of 6 alphanumeric characters consists of the System Error and the second set of the Error Code must be reported to the customer that you supply the full Error ...Code and the firmware version (displayed during the initialization process when powering ON the Printer or available in the ...
Service Manual
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...anything incorrectly it to the Ink Supplies, Electronics Module, etc. Corrective Action: If the error appears frequently, upgrade to the division...HP DesignJet 5000 Series Printers Service Manual 2-5 System Error Codes System Error: Problem Description: ffff ffff xxxxxxxx (General Firmware Error) All ffff ffff errors are sporadic and appear very randomly. System Error: ffff ffff 02b301b0 Problem Description: This error... n Power-cycle the Printer and to check whether it still fails, report the error to firmware release A.02.xx. Usually, the errors are general firmware errors. ...
...anything incorrectly it to the Ink Supplies, Electronics Module, etc. Corrective Action: If the error appears frequently, upgrade to the division...HP DesignJet 5000 Series Printers Service Manual 2-5 System Error Codes System Error: Problem Description: ffff ffff xxxxxxxx (General Firmware Error) All ffff ffff errors are sporadic and appear very randomly. System Error: ffff ffff 02b301b0 Problem Description: This error... n Power-cycle the Printer and to check whether it still fails, report the error to firmware release A.02.xx. Usually, the errors are general firmware errors. ...
Service Manual
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... when prompted. due to a different power socket. WARNING Only replace one component at a time and check if the error has gone before replacing another component. System Error: 010030 034c095e Problem Description: This error code appears when the power supply detects a low spike (e.g. n Replace... n Check that you will be able to determine exactly which component failed. 2-8 HP DesignJet 5000 Series Printers Service Manual System Error Codes System Error: 010023 (Non-Continuable) Problem Description: EEROM Test failure. There is nothing wrong with the Printer....
... when prompted. due to a different power socket. WARNING Only replace one component at a time and check if the error has gone before replacing another component. System Error: 010030 034c095e Problem Description: This error code appears when the power supply detects a low spike (e.g. n Replace... n Check that you will be able to determine exactly which component failed. 2-8 HP DesignJet 5000 Series Printers Service Manual System Error Codes System Error: 010023 (Non-Continuable) Problem Description: EEROM Test failure. There is nothing wrong with the Printer....
Service Manual
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...HP DesignJet 5000 Series Printers Service Manual 2-15 System Error: 0B0003 Problem Description: ADC0 Internal channels check Failure. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Corrective Action: Replace the Main PCA ⇒ Page 8-79. n Check that the cable from the Ink Supply... failed. System Error: 0B0002 Problem Description: Bad IDS pressure read. System Error Codes System Error: 0B0001 Problem Description: At power-up, the Printer thinks it is NOT damaged. n If the error code continues,...
...HP DesignJet 5000 Series Printers Service Manual 2-15 System Error: 0B0003 Problem Description: ADC0 Internal channels check Failure. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Corrective Action: Replace the Main PCA ⇒ Page 8-79. n Check that the cable from the Ink Supply... failed. System Error: 0B0002 Problem Description: Bad IDS pressure read. System Error Codes System Error: 0B0001 Problem Description: At power-up, the Printer thinks it is NOT damaged. n If the error code continues,...
Service Manual
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..., then replace the Main PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 2-17 n Replace the Main PCA ⇒ Page 8-79. System Error: 0B0009 Problem Description: Unable to the Main PCA and power ON the Printer. If the New Aerosol Fan functions correctly ...Action: Try the following: n Make sure that the Vacuum Fan is connected correctly to the Power Supply Unit. System Error Codes System Error: 0B0007 Problem Description: Unable to the Main PCA and power ON the Printer. Corrective Action: Try the following : n Make sure that both Cooling ...
..., then replace the Main PCA ⇒ Page 8-79. HP DesignJet 5000 Series Printers Service Manual 2-17 n Replace the Main PCA ⇒ Page 8-79. System Error: 0B0009 Problem Description: Unable to the Main PCA and power ON the Printer. If the New Aerosol Fan functions correctly ...Action: Try the following: n Make sure that the Vacuum Fan is connected correctly to the Power Supply Unit. System Error Codes System Error: 0B0007 Problem Description: Unable to the Main PCA and power ON the Printer. Corrective Action: Try the following : n Make sure that both Cooling ...
Service Manual
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Service Tests and Utilities 4 Introduction 4-2 Diagnostics - Self Test 4-2 The Printer hangs and nothing else happens 4-3 Error Memory Config:X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 BootROM checksum failed 4-3 Boot Failed:1f500XX 4-4 Boot FAILED 4-4 BOOTROM ERROR: 4-4 COMPONENT MISMATCH: 4-4 Service Tests (Diagnostics) 4-6 Entering the Service Tests Menu 4-7 Scan Axis Test 4-10 Media Axis Test 4-... Altitude Setup 4-23 EEROM Setup 4-24 Reset Life Counters 4-29 Backup EEROM 4-31 Image Quality Warning 4-33 Diagnostic Print 4-34 HP DesignJet 5000 Series Printers Service Manual 4-1
Service Tests and Utilities 4 Introduction 4-2 Diagnostics - Self Test 4-2 The Printer hangs and nothing else happens 4-3 Error Memory Config:X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 BootROM checksum failed 4-3 Boot Failed:1f500XX 4-4 Boot FAILED 4-4 BOOTROM ERROR: 4-4 COMPONENT MISMATCH: 4-4 Service Tests (Diagnostics) 4-6 Entering the Service Tests Menu 4-7 Scan Axis Test 4-10 Media Axis Test 4-... Altitude Setup 4-23 EEROM Setup 4-24 Reset Life Counters 4-29 Backup EEROM 4-31 Image Quality Warning 4-33 Diagnostic Print 4-34 HP DesignJet 5000 Series Printers Service Manual 4-1
Service Manual
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... Error - Quality Error Memory Test Replace the DRAM DIMM's ⇒ Page 8-75. Quality Productivity Max. Speed Max. Speed Initializing Power Supply Error #1 Contact HP ...Representative The Trailing Cable is displayed) If X = 7 reseat the DRAM DIMM's, otherwise replace the DRAM DIMM's ⇒ Page 8-75. Productivity Max. If the error is still present after replacing a component, remember to REINSTALL the component that was first removed before replacing another component. Quality End Self Test Productivity Max. failed HP DesignJet 5000...
... Error - Quality Error Memory Test Replace the DRAM DIMM's ⇒ Page 8-75. Quality Productivity Max. Speed Max. Speed Initializing Power Supply Error #1 Contact HP ...Representative The Trailing Cable is displayed) If X = 7 reseat the DRAM DIMM's, otherwise replace the DRAM DIMM's ⇒ Page 8-75. Productivity Max. If the error is still present after replacing a component, remember to REINSTALL the component that was first removed before replacing another component. Quality End Self Test Productivity Max. failed HP DesignJet 5000...
Service Manual
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...Roller Parts List 7-44 Removal 8-106 Extension Cover Removal 8-17 F Firmware Upgrade Problems 1-23 Firmware Upgrade CD 7-52 Firmware Upgrades 9-11 Index-2 HP DesignJet 5000 Series Printers Service Manual Index 2006 5-33 2007 5-33 2008 5-33 2101 (through to 2607) 5-34 Calibrations Service 5-3 Carriage Assembly and Belt... 8-114 Diagnostic Print 6-4 No Printing Defects 6-16 Diagnostic Print Utility 4-34 Diagnostics Boot Failed-1f500XX 4-4 BootROM checksum failed 4-3 BOOTROM ERROR 4-4 COMPONENT MISMATCH 4-4 Error Memory Config-X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 Diagnostics -
...Roller Parts List 7-44 Removal 8-106 Extension Cover Removal 8-17 F Firmware Upgrade Problems 1-23 Firmware Upgrade CD 7-52 Firmware Upgrades 9-11 Index-2 HP DesignJet 5000 Series Printers Service Manual Index 2006 5-33 2007 5-33 2008 5-33 2101 (through to 2607) 5-34 Calibrations Service 5-3 Carriage Assembly and Belt... 8-114 Diagnostic Print 6-4 No Printing Defects 6-16 Diagnostic Print Utility 4-34 Diagnostics Boot Failed-1f500XX 4-4 BootROM checksum failed 4-3 BOOTROM ERROR 4-4 COMPONENT MISMATCH 4-4 Error Memory Config-X 4-3 Error Memory Test 4-3 Power Supply Error #1 4-3 Diagnostics -
Service Manual
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... 6-11 PCA Color Consistency 6-17 ISS Color not as expected 6-19 Parts List 7-32 Color to Color Alignment 6-19 HP DesignJet 5000 Series Printers Service Manual Index-5 Index Parts List Removal 8-86 APS Assembly 7-22 Main Back Cover 7-10 Parts List 7-... 7-26 Printhead Cleaners 3-2 Paper-Axis Motor 7-18 Error Messages 3-18 Pinch-Wheels 7-42 Replace 3-18 Platen Assemblies 7-40 Printhead Crashes 1-6, 1-11, 1-39 Power Supply Unit 7-34 Printhead Smears 1-11 Printer Support 7-2 Printheads 3-2 Repackaging Kit 7-52 Error Messages 3-13 Right Hand Cover 7-6 Recover 3-14 ...
... 6-11 PCA Color Consistency 6-17 ISS Color not as expected 6-19 Parts List 7-32 Color to Color Alignment 6-19 HP DesignJet 5000 Series Printers Service Manual Index-5 Index Parts List Removal 8-86 APS Assembly 7-22 Main Back Cover 7-10 Parts List 7-... 7-26 Printhead Cleaners 3-2 Paper-Axis Motor 7-18 Error Messages 3-18 Pinch-Wheels 7-42 Replace 3-18 Platen Assemblies 7-40 Printhead Crashes 1-6, 1-11, 1-39 Power Supply Unit 7-34 Printhead Smears 1-11 Printer Support 7-2 Printheads 3-2 Repackaging Kit 7-52 Error Messages 3-13 Right Hand Cover 7-6 Recover 3-14 ...
Service Manual
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... 10-11 Parallel Interface 10-13 Physical 10-10 Power 10-11 Printable Area 10-13 Printer Accuracy 10-10 Printer Power 10-11 Programming Lang. Supported 10-10 Resolution 10-10 Safety 10-12 Status Messages Ink Supply Errors 3-12 see Ink Cartridges 3-11 System Error Codes 2-3 010023 2-8 01002D 2-7 010030 034c095e 2-8 010040 2-8 010041 2-9 010042... 2-14 0B0001 2-15 0B0002 2-15 0B0003 2-15 0B0004 2-16 0B0005 2-16 0B0006 2-16 0B0007 2-17 0B0008 2-17 0B0009 2-17 0B000A 2-18 0B000B 2-18 0B000C 2-18 HP DesignJet 5000 Series Printers Service Manual Index-7
... 10-11 Parallel Interface 10-13 Physical 10-10 Power 10-11 Printable Area 10-13 Printer Accuracy 10-10 Printer Power 10-11 Programming Lang. Supported 10-10 Resolution 10-10 Safety 10-12 Status Messages Ink Supply Errors 3-12 see Ink Cartridges 3-11 System Error Codes 2-3 010023 2-8 01002D 2-7 010030 034c095e 2-8 010040 2-8 010041 2-9 010042... 2-14 0B0001 2-15 0B0002 2-15 0B0003 2-15 0B0004 2-16 0B0005 2-16 0B0006 2-16 0B0007 2-17 0B0008 2-17 0B0009 2-17 0B000A 2-18 0B000B 2-18 0B000C 2-18 HP DesignJet 5000 Series Printers Service Manual Index-7
Service Manual
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...ffff 030d0171 2-6 ffff ffff 031609xx 2-6 ffff ffff 03450097 2-7 ffff ffff 036000bd 2-7 ffff ffff 036e0136 2-7 ffff ffff xxxxxxxx 2-5 General Firmware Error 2-5 Non-Continuable 2-4 OFXXXX 2-22 System Maintenance 9-11 T Take-Up-Reel Problems 1-40 Tensioner Assembly Installation 8-45 Parts List 7-38 ...Incorrect type of tubes system 1-17 Media loaded incorrectly 1-16 Power Supply Error #1 1-17 V Vacuum Altitude Setup 4-23 Problems 1-10 Vacuum Fan Installation 8-99 Parts List 7-14 Removal 8-98 Vertical Banding 6-20 W Worm marks 1-15 Wrinkles 1-15 HP DesignJet 5000 Series Printers Service Manual
...ffff 030d0171 2-6 ffff ffff 031609xx 2-6 ffff ffff 03450097 2-7 ffff ffff 036000bd 2-7 ffff ffff 036e0136 2-7 ffff ffff xxxxxxxx 2-5 General Firmware Error 2-5 Non-Continuable 2-4 OFXXXX 2-22 System Maintenance 9-11 T Take-Up-Reel Problems 1-40 Tensioner Assembly Installation 8-45 Parts List 7-38 ...Incorrect type of tubes system 1-17 Media loaded incorrectly 1-16 Power Supply Error #1 1-17 V Vacuum Altitude Setup 4-23 Problems 1-10 Vacuum Fan Installation 8-99 Parts List 7-14 Removal 8-98 Vertical Banding 6-20 W Worm marks 1-15 Wrinkles 1-15 HP DesignJet 5000 Series Printers Service Manual