HP Designjet 4000 Support Question
HP Designjet 4000 Support Question
Find answers below for this question about HP Designjet 4000.Need a HP Designjet 4000 manual? We have 7 online manuals for this item!
Question posted by heEas on February 17th, 2014
What Causes Designjet 4000ps To Error 86.01
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Related HP Designjet 4000 Manual Pages
HP Designjet 4000 Printer Series - Quick Reference Guide - Page 158
...) Code Short message
71:03
Restart the printer. If problem persists, call HP support.
76:03
Restart the printer. If problem persists, call HP support.
81:01 Possible paper jam 86:01 Possible paper jam
Suggested action
Out of the following : restart the printer see "How do I restart the printer?" on page 51.
see "How do I change...
Service Manual - Page 47
... graphic language setting of the Printer and disconnect the Power cord.
hp designjet 4000 series printer service manual
2-17
Upgrading the Firmware will re-install the fonts. Reconnect the power cord and power On the Printer. „ Replace the Encoder Disc and Sensor ⇒ Page 8-103. „ If the System Error continues, replace the PrintMech PCA...
Service Manual - Page 50
....
System Error:
74:01
Problem Description:
Error uploading firmware update file.
Reconnect the power cord and power On the Printer. „ Check that the Printer has the latest Firmware version.
System Error Codes
System Error:
72:04
Problem Description:
Generic Firmware error. If not, update the Firmware to the Printer.
2-20
hp designjet 4000 series printer service...
Service Manual - Page 52
...) to further troubleshoot the error code. „ If the System Error continues, replace the Media-Axis Motor ⇒ Page 8-62.
2-22
hp designjet 4000 series printer service manual Corrective Action: ...the movement of the Drive Roller. System Error Codes
System Error:
79:04
Problem Description:
Generic Firmware error.
System Error:
81:01
Problem Description:
Paper servo shutdown.
If ...
Service Manual - Page 53
...-Axis Motor ⇒ Page 8-59. System Error:
86:01
Problem Description:
Carriage servo shutdown. System Error:
86:03
Problem Description:
Scan-Axis length test failure. System Error:
85:03
Problem Description:
Problem finding the Drive Roller zero.
hp designjet 4000 series printer service manual
2-23
System Error Codes
System Error:
81:10
Problem Description:
Fail...
Service Manual - Page 54
...they want to troubleshoot the Carriage Flex Cables or the Carriage PCA.
2-24
hp designjet 4000 series printer service manual
Corrective Action: Try the following : „ Switch the Power OFF from...
warranty period.
System Error:
86:11
Problem Description:
Scan-Axis length too short. System Error Codes
System Error:
86:10
Problem Description:
Initializing Scan-Axis Motor failure.
Service Manual - Page 81
...to Page 2-3). Check also System Error Code 01.0:10 (refer to initialize the Scan-Axis system and the Front Panel will display System Error Code 03:10. Service Tests.... hp designjet 4000 series printer service manual
4-7
You must perform the Scan-Axis Test after: „ System Error Code 86:XX. „ System Error Code 42:XX. „ System Error Code 73:XX. „ System Error Codes related...
Service Manual - Page 82
... drv_enable. For more information on troubleshooting this point, the Front Panel will display System Error Code 02.1:10. If there is a failure at this error code, refer to Page 2-4. Check also System Error Code 01.0:10 (refer to Page 2-3).
4-8
hp designjet 4000 series printer service manual If there is a failure at this point, the Front Panel will...
Service Manual - Page 83
...the Service Station Test (refer to Page 2-3). hp designjet 4000 series printer service manual
4-9 If no System error code is displayed on the Front Panel but the Printer hangs up and the last message on troubleshooting this...left and the Down key to move the Carriage in the same way as System Error Code 01.1:10 (refer to Page 4-33).
Unit Hangs Up - When the following message appears ...
Service Manual - Page 84
... Error Code 86:10. Service Tests and Utilities
9 At the end of 10 Carriage movements, the Front Panel will display the maximum and minimum length (in the Printer (Encoder Strip, friction, Carriage Belt, Slider Rod, etc...). For more information on troubleshooting this warning message will be between 1158629 and 1164616.
4-10
hp designjet 4000 series printer...
Service Manual - Page 86
.... hp designjet 4000 series printer service manual
IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING ANY COMPONENT OF THE MEDIA-AXIS. For more information on troubleshooting this point, the Front Panel will display System Error Code 01.0:10.
You must perform the Media Drive Test after: „ System Error Code 81:XX. „ System Error Code 41...
Service Manual - Page 87
... test for the PCA revision must be displayed on troubleshooting this error code, refer to Page 2-3.
4 The Printer will display System Error Code 01.1:10. For more information on troubleshooting this error code, refer to Page 2-4. For more information on the Front Panel. hp designjet 4000 series printer service manual
4-13 Troubleshoot this problem in the same way...
Service Manual - Page 94
...on the Front Panel asking whether you would like to Page 2-3.
4-20
hp designjet 4000 series printer service manual If there is a failure at this point, the Front Panel ...Checking Gamut memory II. If you select Yes, the Printer will check the Gamut PCI PCA and the following messages will display System Error Code 01.0:10. For more information on troubleshooting this test and ...
Service Manual - Page 95
....
If there is a failure at this error code, refer to Page 2-21.
15 A message will display System Error Code 01.1:10.
The value for the PCA revision must..., the Front Panel will be more information on troubleshooting this error code, refer to Page 2-3.
„ Checking voltage. hp designjet 4000 series printer service manual
4-21 For more information on the Front Panel:...
Service Manual - Page 96
...Panel will display System Error Code 01.0:10.
For more information on troubleshooting either System Error Code 01.0:10 or System Error Code 01.1:10. If there is a failure at this error code, refer to ... press Enter to the part number, the Front Panel will display System Error Code 74:00. hp designjet 4000 series printer service manual
If there is a failure at this case, re-enter ...
Service Manual - Page 97
... If any of the read , the Front Panel will display System Error Code 01.0:10. For more information on troubleshooting this error code, refer to Page 2-3. For more information on the Front Panel...the diagnostic "12. At this error code, refer to Page 2-21.
„ Getting unit config. The results will display System Error Code 07:10. hp designjet 4000 series printer service manual
4-23
Service Manual - Page 98
...:10. If you select No at this point, the Front Panel will display System Error Code 02.1:10. Check also System Error Code 11:10 (refer to Page 2-7) or System Error Code 01.0:10 (refer to Page 2-4).
hp designjet 4000 series printer service manual For more information on the carriage PCA). Select Yes or No by using...
Service Manual - Page 99
...
If there is a failure at this error code, refer
hp designjet 4000 series printer service manual
4-25
Check also System Error Code 11:10 (refer to Page 2-7).
22 A message will display System Error Code 01.0:10. If you select Yes, the Printer will display System Error Code 01.2:10. For more information on troubleshooting this error code, refer to continue.
25...
Service Manual - Page 100
... the Front Panel.
4-26
hp designjet 4000 series printer service manual For more information on troubleshooting this point, the Front Panel will be displayed on troubleshooting this point, the Front Panel will display System Error Code 74:00. Check also System Error Code 01.2:10 (refer to Page 2-4) or System Error Code 01.0:10 (refer to Page 2-7. If...
Service Manual - Page 112
...the Broken Bag condition causing the initial problem. For more information on troubleshooting this error code, refer to ...Error Code 24:10.
Select Yes or No by using the Up and Down keys and press Enter to the Carriage contain visible air.
Service Tests and Utilities
7 If you select Yes, the following message will appear on the Front Panel.
4-38
hp designjet 4000 series printer...
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