HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by jakijune on January 5th, 2014
I Need Help Downloading My Printer To My Really Old Computer
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Current Answers
Answer #1: Posted by TheWiz on January 6th, 2014 9:53 AM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
You will need to download a compatible driver from this page by selecting your operating system from the dropdown menu. Keep in mind you will need a computer with at least Windows 2000. If it has anything older than that you cannot use it.
Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 4
... after you install the software-either from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is unable to retrieve your network information, you must... You will also need to know the following information about the network connections types, the SSID, and the WEP key/WPA Passphrase, see "Connect the HP Officejet/ Officejet Pro device using an ad hoc...
Wired/Wireless Networking Guide - Page 5
...wireless setup cable to the port on the back of the HP device and then to install successfully on the computer.
1. Save any messages...any applications that are running on your computer.
4.
NOTE: If the firewall software on your HP Officejet/Officejet Pro device
You must run the installation program from the Starter CD.
The installation program attempts to complete the ...
Wired/Wireless Networking Guide - Page 6
... when prompted. Basic troubleshooting
If you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to turn on the wireless network, the HP device might help reduce the chances for your wireless network, complete the following suggestions in the Advanced troubleshooting section...
Wired/Wireless Networking Guide - Page 7
...Officejet Pro 8000 Printer Series
On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons.
Open the HP Solution Center software. 2. Make sure that the HP Officejet/Officejet Pro device...2. NOTE: Macintosh computers do not see lights, there might help solve the problem.
5. Solving wireless (802.11) problems ...
Wired/Wireless Networking Guide - Page 8
...For more information, click the Help button in this section to...Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is actively connected to the wireless router. b.
From the menu that appears, you establish that your device is connected to .
HP Officejet Pro Press ( ) Wireless button. 8000 Printer...
Wired/Wireless Networking Guide - Page 9
... to the next section for example,http://192.168.1.101). Select the HP device, and the click Print Queue.
3. If Jobs Stopped appears in your browser, you might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with each other over the network (such as you continue...
Wired/Wireless Networking Guide - Page 10
... connection method Right-click the printer icon for help.
Double-click Services and Applications, and then click Services.
4.
Mac OS
1. Make sure the wireless version of the printer driver in order to the checkmark.
3. If you install the software again, the installer might create a second version of the HP Officejet/Officejet Pro device is connected wirelessly has...
Fax-Getting Started Guide - Page 4
... you install the software-either from the HP Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is too short, see the "Solve fax problems" on page 5. To begin setting up the HP Officejet/Officejet Pro device for faxing, determine whether your country/region listed in the following countries use the...
Fax-Getting Started Guide - Page 5
....hp.com/de/faxconfig www.hp.com/ie/faxconfig www.hp.com/it will need to change the Auto Answer setting, see "Step 3: Manage and configure fax settings" on page 6.
For information on setting up the HP Officejet/Officejet Pro device for your shared telephone equipment (modems, phones, and answering machines) does not allow a physical...
Fax-Getting Started Guide - Page 9
... Started Guide.
HP Officejet/Officejet Pro device sends black-and-white faxes to Mac) 9
Once the fax is received, you have installed the HP Officejet Pro device software, open the HP Fax Setup Utility:
a.
Incoming black-and-white faxes are saved as helping reduce paper consumption and waste. Incoming faxes are using an HP Officejet Pro device with a color display, you that...
Solutions-Getting Started Guide - Page 12
...the HP Solution Center Software (Windows) or the Help Viewer (Mac OS X). (The user guide is ...needs to the product that it provides an interface to be installed or configured. An embedded Web server (EWS) resides on a hardware device (such as a printer) or in which programs can run on your computer. For more information, see the electronic User Guide available on your HP Officejet Pro device...
Wireless-Getting Started Guide - Page 4
... Solution Center Software (Windows) or the Help Viewer (Mac OS). (The user guide is unable to retrieve your network information, you can connect the HP Officejet/ Officejet Pro device directly to your computer using the device's software or embedded Web server.
Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can connect wirelessly to know the following...
Wireless-Getting Started Guide - Page 7
... software on your computer, run the Network Diagnostic tool, complete the following steps can help you are not using a unique network name (SSID), then it is possible that ...have indicator lights. Check to your network (page 7)
2. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) (page 9)
6. Make sure the wireless version of connections,...
Wireless-Getting Started Guide - Page 8
... on and which wireless network your device is blocking communication
If you will need to disable it was successful. If...Help button in the menu bar at the beginning of the Ethernet port on the Network Configuration Page (for example, Internet Explorer or Safari).
Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device...
Wireless-Getting Started Guide - Page 9
... firewall turned off, you will need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with the firewall turned off, try enabling the firewall software to recognize the HP device.
For more information, see if the device is connected wirelessly and select Set as Default Printer. If you continue to...
Wireless-Getting Started Guide - Page 10
... select Programs or All Programs, select HP, select the folder for help. Open the embedded Web server (EWS). Click the Networking tab, ...Printer Setup Utility.
3.
If you have installed the software and connected your network or the router manufacturer for the device, and then select Reconfigure Wireless Settings.
2. Contact the person who set up your HP Officejet/Officejet Pro device...
Wireless-Getting Started Guide - Page 11
... in "Connect the HP Officejet/ Officejet Pro device to your computer, can happen if you answered "block" to cause interference even after configuring the firewall as :
• Printer not found . This is... you installed the HP software.
For more information, see printer status on your computer
The firewall might need to uninstall the firewall software in C:\program files\HP\ digital...
Wireless-Getting Started Guide - Page 12
... or a wireless computer and a wireless printer). For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is also printed on the network through this...ports: 137, 139, 427, 9100,
9220, 9500
The ports are used by your HP device and might need to be secured with a WAP key.
12 Add hardware addresses to a wireless router Incoming ports...
User Guide - Page 16
... purposes only.
Chapter 1 (continued) Resource
HP Printer Utility (Mac OS X) Device control panel Logs and reports Self-test report
HP Web sites
Description
and access the onscreen Help. You do so. For more information, see Use...provides additional features, such as access to do not need to replace cartridges until prompted to the HP photo and imaging software and the Fax Setup Wizard.
User Guide - Page 128
... self-test report
Use the self-test report to help you troubleshoot problems with the device. If you can find support for the device, register the device, and find information about the model and serial number. Chapter 10 Open the HP Printer Utility To open the HP Printer Utility from the Information and Settings menu. 3. Select...
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