HP 8350 Support Question
HP 8350 Support Question
Find answers below for this question about HP 8350 - ScanJet Document Scanner.Need a HP 8350 manual? We have 2 online manuals for this item!
Question posted by DonnaSturdevant on October 26th, 2015
What Is A Dma Timeout?
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Current Answers
Answer #1: Posted by TechSupport101 on October 26th, 2015 10:04 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Download and install the latest avilable printer driver and try a shorter USB cable. Also make sure that you are using the correct speed: USB 2.0 ports instead of 1.0 or 3.0 ports.
Related HP 8350 Manual Pages
Setup and Support Guide - Page 5
... not work after installation 21 7 Product support 24 Accessibility Web site 24 HP Scanjet Web site 24 Support process...24 8 Regulatory information and product specifications 26 Scanner specifications 26 Transparent materials adapter (TMA) specifications 26 Automatic document feeder (ADF) specifications 27 Environmental specifications 27 Regulatory information 27 Recycle and restricted...
Setup and Support Guide - Page 6
...CDs
on page 13.)
5
Customizable button labels
6
Film templates (stored in the scanner storage slot)
7
Automatic document feeder (ADF) and ADF input tray (HP Scanjet 8350
Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document
Scanner only)
8
Scanner lid (HP Scanjet 8300 Professional Image Scanner only)
4
HP Scanjet 8300 series Check the box contents. 2. Connect the power cable...
Setup and Support Guide - Page 7
... the ADF fit in step 1. Caution Do not attempt to the closed position. Install the ADF input tray. English
(continued)
9
Automatic document feeder (ADF) cleaning cloth (HP Scanjet 8350 Flatbed
Document Scanner and HP Scanjet 8390 Flatbed Document Scanner only)
10
Setup and Support Guide (this book)
Step 2. Keep fingers away from the ADF hinges.
2. Connect the automatic...
Setup and Support Guide - Page 8
Turn the thumbscrews on the scanner.
Connect the accessory cable to remove the automatic document feeder (ADF) on page 17.
6
HP Scanjet 8300 series English
Chapter 1
4. Note For help uninstalling the ADF, see How to the accessory cable port on the connector until they are tight.
Setup and Support Guide - Page 9
... software before connecting the USB cable. Follow the onscreen instructions to display. Wait for Macintosh that came with the scanner. Macintosh
1. 2. 3. Install the software
Caution If you are installing an HP Scanjet 8350/8390 scanner, the software will prompt you to the computer yet. Find the HP CD 1 for the installation dialog box to...
Setup and Support Guide - Page 12
... not installed on a Windows computer, these buttons have no function.
10
HP Scanjet 8300 series
You can use the scanner buttons
Use the buttons on the scanner front panel to start a scan, select a destination for archiving
Note If either HP Smart Document Scan Software or HP Solution Center are labeled 1, 2, 3, and 4.
For more information...
Setup and Support Guide - Page 14
...buttons to turn off the lamp and put the scanner in power-save mode when you are scanning from the ADF.
12
HP Scanjet 8300 series When you are ready to begin ...scanning again, just press one of scans when you are not using the scanner. Macintosh Use the Scan Document To button to send a scan to a software program. If only HP Smart Document...
Setup and Support Guide - Page 15
... any of the choices on page 7. Windows 2000, and XP
HP Scanjet 8300 Series Performance Document Scanning software
This software includes the ISIS/ TWAIN drivers necessary for using the scanner with the HP Scanjet 8350/8390 scanner models only.
English
3 Other scanner materials
Scanning software CDs
The scanner comes with several non-HP software programs included with the...
Setup and Support Guide - Page 21
...scanner customizable buttons. Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 8350, 8390, and then click User Guide.
● HP Photosmart Software help to learn more about using the scanner...Document Scan Software toolbar.
● Button Settings Utility help to know for using , maintaining, and troubleshooting the scanner. To open HP Smart Document ...
Setup and Support Guide - Page 22
... use and the environment. For in the scanner. For information about maintaining the scanner, see Where to the glass.
20
HP Scanjet 8300 series Caution Avoid placing items that can damage the scanner.
You should include cleaning the scanner glass, the transparent materials adapter (TMA), and the automatic document feeder (ADF). Routine cleaning and maintenance should...
Setup and Support Guide - Page 24
.... Connect the automatic document feeder (ADF) on . 3. Wait 60 seconds. 3. If the scanner works and you are a Windows user, uninstall and then reinstall the HP scanning software. Ensure the cable is securely connected in the back of the following :
1. Turn the scanner off and then on page 5.
22
HP Scanjet 8300 series Restart the...
Setup and Support Guide - Page 28
... regulatory information and product specifications for energy efficiency. Your HP scanner is ENERGY STAR® compliant.
Scanner specifications
Name
Description
Scanner type
Flatbed with transparent materials adapter (TMA)
Size
HP Scanjet 8300: 625 mm x 415 mm x 130 mm (24.61 x 16.34 x
5.12 inches)
HP Scanjet 8350/8390: 625 mm x 415 mm x 265 mm (24.61...
Setup and Support Guide - Page 29
...any side
24Vdc, 700 mA
English
Automatic document feeder (ADF) specifications
Name
Size
Weight with the marketing name (HP Scanjet 8300 series) or product numbers (L1960A,...)
● 5Vdc, 830mA ● 18Vdc, 310mA ● 32Vdc, 1260mA
Environmental specifications
Name
Description
Temperature
Operating the scanner and TMA: 10° to 35° C (50° to 95° F)
Storage: -40°...
Setup and Support Guide - Page 31
...4. Setup and Support Guide
29 English
9 Hewlett-Packard limited warranty
statement
HP Scanjet 8300 series scanner
Duration of HP products will be uninterrupted or error free. HP warrants to ... above limitation or exclusion might also have other rights that the operation of limited warranty
Model
8300 8350 8390
Asia/Pacific
1 year 1 year 1 year
Americas
1 year 1 year 1 year
Europe/Middle...
User Guide - Page 5
... HP Scanjet 8350 Flatbed Document Scanner and the HP Scanjet 8390 Flatbed Document Scanner. Scanner hardware
● Automatic document feeder (ADF) ● Transparent materials adapter (TMA) ● Scanner front panel buttons ● Customizable button labels
Automatic document feeder (ADF)
The automatic document feeder (ADF) is mounted underneath the scanner lid or automatic document feeder...
User Guide - Page 9
... additional information
The scanner comes with the scanner to set up and connect the scanner hardware, decide what options to 8350, 8390, and then look for HP Smart Document Scan Software. Open...HP, point to Scanjet, point to install, test the installation, and troubleshoot installation problems.
User Guide
7 HP Scanjet 8300 series Setup and Support Guide
Use the HP Scanjet 8300 series Setup...
User Guide - Page 12
...Scanjet, point to determine which software program is pressed.
10
HP Scanjet 8300 series Find the Select software for a scan, and configure some scanner...; Customizable button 3 ● Customizable button 4
How to 8350, 8390, and then click Button Settings Utility. 2. The ... Customizable buttons ● Copy buttons ● Scan Document To buttons ● Cancel button ● Button ...
User Guide - Page 22
... a scan profile list. 3. For more information, see How to 8350, 8390, and then click HP Smart Document Scan Software.
2. Depending on what software is installed on the computer desktop.
- Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to use the scanner buttons. Do one of the following :
-
User Guide - Page 44
... that you configure the buttons to work with HP Photosmart Software or HP Smart Document Scan Software, if both HP scanning programs are installed on the computer.
8 Configure the scanner
customizable buttons
The information in this chapter pertains to 8350, 8390, and then click Button Settings Utility. To open the HP Button Settings...
User Guide - Page 56
..., then use the appropriate HP scanning software CD to install the program. From the Scanner events list, select Scan Document button press.
- If the program that the USB cable, the accessory cable, and...Center. ● Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point
to 8350, 8390, and then look for the program. A non-HP scanning program opens when a button is...
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