HP 8350 Support Question

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Question posted by chuefmitt on August 26th, 2014

Scanjet 8390 Won't Turn On

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Answer #1: Posted by freginold on November 4th, 2014 4:35 AM

freginold

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Often when a scanner won't power on, it's either because of a bad power adapter or a bad internal power supply (assuming you've already checked the power coming in from the wall, and the surge protector/line filter, if there is one). If it happened after a power outage or power surge, it's likely the internal power supply. If the power supply board has a fuse on it, you may just be able to replace the fuse, but otherwise you may need to replace the whole power supply board/unit.

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Related HP 8350 Manual Pages

Setup and Support Guide - Page 5

... not work after installation 21 7 Product support 24 Accessibility Web site 24 HP Scanjet Web site 24 Support process...24 8 Regulatory information and product specifications 26 Scanner specifications 26 Transparent materials adapter (TMA) specifications 26 Automatic document feeder (ADF) specifications 27 Environmental specifications 27 Regulatory information 27 Recycle and restricted...

Setup and Support Guide - Page 6

... CDs (For more information, see Scanning software CDs on page 13.) 5 Customizable button labels 6 Film templates (stored in the scanner storage slot) 7 Automatic document feeder (ADF) and ADF input tray (HP Scanjet 8350 Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document Scanner only) 8 Scanner lid (HP Scanjet 8300 Professional Image Scanner only) 4 HP Scanjet 8300 series

Setup and Support Guide - Page 7

... (ADF) is included with the sockets on the ADF fit in the closed position. 3. English (continued) 9 Automatic document feeder (ADF) cleaning cloth (HP Scanjet 8350 Flatbed Document Scanner and HP Scanjet 8390 Flatbed Document Scanner only) 10 Setup and Support Guide (this book) Step 2. The ADF can be installed in the opened position as described in the open position...

Setup and Support Guide - Page 8

Turn the thumbscrews on page 17. 6 HP Scanjet 8300 series Note For help uninstalling the ADF, see How to the accessory cable port on the scanner. English Chapter 1 4. Connect the accessory cable to remove the automatic document feeder (ADF) on the connector until they are tight.

Setup and Support Guide - Page 9

... Windows computer, do I choose? Double-click the HP Scanjet Scanner Install icon. Windows 1. 2. 3. Find HP CD 1 that came with the scanner. Follow the onscreen instructions to complete the software installation. ...Macintosh in the computer CD drive after you are installing an HP Scanjet 8350/8390 scanner, the software will prompt you have installed the software from HP...

Setup and Support Guide - Page 14

.... 12 HP Scanjet 8300 series Power Save button Press the Power Save button to turn the lamp back on and begin scanning again, just press one of scans when you can select a scan profile to open HP Smart Document Scan Software so that you are not using the scanner. English Chapter 2 Scan Document To buttons...

Setup and Support Guide - Page 15

... number of the software, see the documentation for Windows 98SE and Me. Also, the programs available on page 7. Install the software on the CDs vary according to computer operating system and language. HP Smart Document Scan Software CD (Windows) This software CD comes with the HP Scanjet 8350/8390 scanner models only. Setup and Support Guide...

Setup and Support Guide - Page 21

... guide provides the information you need to know for scanner information. Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 8350, 8390, and then click User Guide. ● HP Photosmart Software help: You can use HP Smart Document Scan Software help to learn how to use HP Photosmart...

Setup and Support Guide - Page 24

...The trident icon on how the scanner is connected to the computer in the scanner lid and the scanner base. Do one of the scanner. Turn the scanner off and then on the computer....Troubleshoot the USB connection: 1. Leave the scanner directly connected to the scanner. Connect the automatic document feeder (ADF) on page 5. 22 HP Scanjet 8300 series After the computer has restarted,...

Setup and Support Guide - Page 25

...the HP scanning software has installed, connect the scanner to an electrical outlet, turn on the scanner, and then use the USB cable to connect the scanner to restart the computer, click No. 6....HP scanning software. 1. Windows XP: Click Start, and then click Control Panel. - Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. If prompted to the computer. 11. ...

User Guide - Page 5

... user guide covers what you need to place film on the scanner bed. User Guide 3 Use the film scanning templates to know about using the HP Scanjet 8300 series scanner. The TMA is included with the HP Scanjet 8350 Flatbed Document Scanner and the HP Scanjet 8390 Flatbed Document Scanner. Transparent materials adapter (TMA) Use the transparent materials adapter (TMA) to...

User Guide - Page 9

Open the Applications folder, open the HewlettPackard folder, and then look for HP Smart Document Scan Software. HP Photosmart Software ● Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 8350, 8390, and then look for the HP Photosmart Studio icon in the Dock. Macintosh Software HP Device...

User Guide - Page 12

... to working with HP Photosmart Software or HP Smart Document Scan Software, if both scanning programs are not sure which software program is pressed. 10 HP Scanjet 8300 series To open the Button Settings Utility, do one of the customizable buttons, see Configure the scanner customizable buttons. If the Button Settings Utility is...

User Guide - Page 20

... the Button Settings Utility. Power Save button When not using the scanner, press the Power Save button to open the HP Scanjet Scanner pane within System Preferences. Macintosh Use the Button Settings button to turn the lamp back on the computer HP Smart Document Scan Software only Use the Button Settings button to put the...

User Guide - Page 22

..., point to HP, point to Scanjet, point to scan from HP Solution Center: 1. Scan from HP Solution Center Follow these steps to 8350, 8390, and then click HP Smart Document Scan Software. 2. 3 How to start a scan from one of the following : - Depending on what software is installed on the scanner for certain behaviors. Do one...

User Guide - Page 44

... button to working with HP Smart Document Scan Software. 8 Configure the scanner customizable buttons The information in this ...8350, 8390, and then click Button Settings Utility. Note Macintosh users can configure for each button. 42 HP Scanjet 8300 series The customizable buttons provide a fast, efficient way to scan that you configure the buttons to work with HP Smart Document...

User Guide - Page 52

Turn the scanner off the scanner, wait 60 seconds, and then turn the computer back on . 6. Turn the scanner on . 5. If the problem continues, proceed with the scanner, transparent materials adapter (TMA), and automatic document feeder (ADF). ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Check...

User Guide - Page 53

... software CD that the surge protector is plugged into an outlet and turned on. ● Turn off the scanner, wait 60 seconds, and then turn on ● Scanner lamp stays on ● Scanner does not scan right away ● Scanned image is fuzzy ● Scanner is scanning items very slowly ● The image is completely black or...

User Guide - Page 54

... go through a warm-up , it takes a moment after a period of the scanner is displayed within System Preferences. 3. Scanner lamp stays on The scanner lamp should time out and turn off the scanner, wait 30 seconds, and then turn on instantly. The HP Scanjet Scanner pane is turned ON. Scanner is normal. Be sure the power switch located on after a long...

User Guide - Page 56

...to HP, point to Scanjet, point to 8350, 8390, and then look for the program. Ensure that you want is selected. - From the Scanner events list, select Scan Document button press. - Other...Scanjet 8300 series Chapter 10 Buttons do not work After each step, start a scan to see if the buttons are securely connected. ● Turn off the scanner, wait 30 seconds, and then turn the scanner...