HP 6988 Support Question
HP 6988 Support Question
Find answers below for this question about HP 6988 - Deskjet Color Inkjet Printer.Need a HP 6988 manual? We have 5 online manuals for this item!
Question posted by staAubre on January 14th, 2014
What Would Cause A Paper Jam In Hpdeskjet 6988?
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Current Answers
Answer #1: Posted by DreadPirateRoberts on January 23rd, 2014 11:33 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will walk you through clearing a paper jam
Related HP 6988 Manual Pages
User Guide - Macintosh - Page 4
... print cartridges 95 Calibrate color ...96 Automatically clean print cartridges 96 Print a test page 96 View estimated ink levels 96 Maintain the printer body 97 Remove ink ... 98 HP Printer Utility 99 11 Troubleshooting 101 Ethernet problems 101 Wireless communication problems 103 Printer does not print 107 Paper jam ...108 Paper problems 109 Paper mismatch 110 Printer is stalled ...
User Guide - Macintosh - Page 110
... not print if a print job is stalled in the print queue.
If the printer still does not print 1. If the paper jam does not clear, then go to remove a paper jam: 1. Printer ejects paper - Replace the rear access door securely.
108
HP Deskjet 6980 series
Paper jam
Follow these steps to the next step. 2. To resolve a print job that is...
User Guide - Macintosh - Page 111
...
cartridges. ● If you might have the tri-color print cartridge and a black or photo print cartridge installed.
If the paper jam cannot be trying to clear a paper jam from direct sunlight. The printer might be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the following solutions:
● Reduce...
User Guide - Macintosh - Page 112
... the software program or in the printer software does not match the paper in the printer. For paper weight specifications, see the paper jam page. To cancel printing, press the Cancel button.
Chapter 11
Out-of-paper message If an out-of-paper message is displayed, follow these guidelines.
Paper jam For information about a paper mismatch, it indicates that is appropriate...
User Guide - Macintosh - Page 113
... sure the tri-color print cartridge is installed in the left side of the cradle and the
black or photo print cartridge is installed in the right side of the print cartridges cannot be used in the printer.
Open the printer cover. 2. User's guide
111
Check for and remove any paper jam. 5. If the light...
User Guide - Macintosh - Page 127
..., press the Resume button. Otherwise, follow the borderless printing guidelines. Proceed to clear a paper jam.
● The print cartridges are the correct print cartridges for the printer and are installed. After cleaning the print cartridge, reinsert it into the printer. Follow these instructions to step 3.
3. Print Cartridge Status light is low on or flashing...
User Guide - Macintosh - Page 132
... the page have been printed. Print 1. Turn off the printer. 2. After the first side of supported paper types, see the documentation that you are printing on the left and right sides of the duplexer, and then remove it when clearing a paper jam.
130
HP Deskjet 6980 series Select any other print settings that came with...
User Guide - Macintosh - Page 146
... the accessory, and then remove it when clearing a paper jam.
3. Chapter 12 2. Source: Rear tray - Select the Paper Type/Quality pane, and then select the following settings: - Open the Print dialog box. 4. Turn off the printer. 2. Press the buttons on the accessory, and then unhook the Small Paper Tray.
144
HP Deskjet 6980 series Click OK. 3.
User Guide - Macintosh - Page 150
... is not included with Small Paper Tray
250-Sheet Plain Paper Tray Accessory Q3447A 250-Sheet Plain Paper Tray Accessory
HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450, Bluetooth Wireless Printer Adapter
HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400, Bluetooth Wireless Printer Adapter
148
HP Deskjet 6980 series 13 Supplies
● Paper ● USB cables ●...
User Guide - Pre-Windows 2000 - Page 4
... Manually clean print cartridges 117 Maintain print cartridges 118 Printer Toolbox 119 11 Troubleshooting 121 Ethernet problems 121 Wireless communication problems 123 Printer does not print 127 Paper jam ...128 Paper problems 129 Paper mismatch 130 Printer is stalled 131 Print cartridge problems 131 Photos do not print correctly 133 PictBridge problems 136
2
HP Deskjet 6980 series
User Guide - Pre-Windows 2000 - Page 130
..., and then click Printers. 2. If the printer still does not print 1. Printer ejects paper - Press the Resume button. Turn off the printer. 3. Replace the rear access door securely.
128
HP Deskjet 6980 series Click the Printer menu again, and then click Purge Print Documents. 5. If the paper jam does not clear, then go to remove a paper jam: 1. Remove any paper that a label...
User Guide - Pre-Windows 2000 - Page 131
... Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam from the print
cartridges. ● If you might have the tri-color print cartridge and a black or photo print cartridge installed.
Printer ejects paper
If the printer ejects the paper, try using a heavier paper. Reprint the document. If the Two...
User Guide - Pre-Windows 2000 - Page 132
... these steps:
130
HP Deskjet 6980 series Paper might also print on multiple sheets at once if different paper types are printing. Press the Cancel button. 2.
You can continue printing with the printer. Chapter 11
Out-of-paper message If an out-of-paper message is displayed, follow these steps: 1. Paper jam For information about a paper mismatch, it indicates...
User Guide - Pre-Windows 2000 - Page 133
... press the Resume button. Open the printer cover. 2. Open the Printer Properties dialog box. 3.
Support phone numbers are listed in the In tray. 4. Check for and remove any paper jam. 5. If the Resume light is..., such as packing tape or materials, that came with the printer or at www.hp.com/support.
Make sure the tri-color print cartridge is installed in the left side of the cradle ...
User Guide - Pre-Windows 2000 - Page 150
...
HP Deskjet 6980 series
Print Cartridge Status light is flashing: Open the printer cover, replace the print cartridge that the correct print cartridges are properly
installed. ● The printer might be stalled. If the light is on ink.
Follow these steps:
1. Chapter 11
Place paper in the left status light represents the tri-color print...
User Guide - Pre-Windows 2000 - Page 174
... the front of the accessory.
172
HP Deskjet 6980 series Remove any paper that is inside the printer. 4. Tilt the Small Paper Tray forward and open the lower door of the printer. Warning Remove the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Chapter 12 Paper jam Do not clear a paper jam from the Auto Two-Sided Print Accessory...
User Guide - Windows 2000 - Page 4
...print cartridges 116 Calibrate color ...116 Automatically clean print cartridges 116 Print a test page 116 View estimated ink levels 116 Maintain the printer body 117 Remove ink... problems 123 Printer does not print 127 Paper jam ...128 Paper problems 129 Paper mismatch 130 Printer is stalled 131 Print cartridge problems 132 Photos do not print correctly 133
2
HP Deskjet 6980 series ...
User Guide - Windows 2000 - Page 131
...a paper jam from the front.
7.
Caution Remove the paper jam carefully as it . ● Use a different type of sheets in
direct sunlight, which can affect the Automatic Paper-Type Sensor. ● Select a paper type other than Automatic. Paper problems
Printer does not feed paper Try one of the following solutions: ● Reduce the number of paper. Printer ejects paper If the printer...
User Guide - Windows 2000 - Page 132
... an error message about clearing a paper jam, see the reference guide that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray. To cancel printing, press the Cancel button.
130
HP Deskjet 6980 series Paper jam For information about a paper mismatch, it indicates that came...
User Guide - Windows 2000 - Page 172
... see in the Printer Properties dialog box. Slide the paper-width guide against the edge of the printer.
170
HP Deskjet 6980 series Open the Printer Properties dialog box. 2. Type is : Rear tray 3.
Source is : The appropriate paper type - Problems with the Auto Two-Sided Print Accessory with Small Paper Tray
Paper jam Do not clear a paper jam from the front...
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