Genie Excelerator Support Question
Genie Excelerator Support Question
Find answers below for this question about Genie Excelerator.Need a Genie Excelerator manual? We have 1 online manual for this item!
Question posted by rcurley on August 14th, 2015
The Learning Button Genie Excelerator Model Isd990
How do I activate it?
Current Answers
Answer #1: Posted by TechSupport101 on September 4th, 2015 7:01 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Please see the manual here https://www.helpowl.com/manuals/Genie/Excelerator/180991
Related Genie Excelerator Manual Pages
Owner's Manual - Page 1
... Please call us: 1-800-35-GENIE (354-3643) www.geniecompany.com
Please have Model information ready when calling.
Having Difficulty? 3531835447
TABLE OF CONTENTS
Safety Information 2 Important Installation Instructions 2 Safety Features 2 Pre-installation Checklist 3 Garage Door Opener Assembly 9 Record Data (for 8' Doors
Included Wall Control MUST be Properly...
Owner's Manual - Page 2
... objects, springs under high tension and electric opening equipment. Manual Emergency Release Allows the garage door to cables, spring assembly, and other like items.
• Repairs and adjustments must reverse when the door contacts a 1-1/2 inch high object on the floor at 1-800-35-GENIE.. If you have garage door related questions or do not understand the information...
Owner's Manual - Page 3
... Dealer. Door should stay stationary. Contact a Genie Factory Authorized Dealer
or dealer of door, and its connection to door mechanism.
There are under extreme tension and can cause serious injury or death.
NOTE
The Excelerator Opener is nailed together and not a solid connection, door frame
must be needed to install Opener into your garage and connect to your garage door for...
Owner's Manual - Page 4
... 4 Find Highest Point of Travel
4
For Help, call 1-800-35-GENIE or visit www.geniecompany.com A If door height is long
enough to "H".
For one-piece doors, add 6" to open the garage door. Mark this point on center line. NOTE
• For both types of the garage door opening. Rail Extension for a stud or a solid header at 1-800-35...
Owner's Manual - Page 5
...35-GENIE or visit www.geniecompany.com
5
Garage construction varies widely. Check Step 5: CHECK POWER HEAD MOUNTING AREA
Check ceiling or space above where Opener Power Head will be mounted (Figure 5): A Measure from garage door center line mark toward rear
of garage: • Approximately 10' back if garage has a 7' 6" door. • Approximately 11' back if garage has an 8' 0" door. •...
Owner's Manual - Page 6
... Extensions (dealer) ❐ Garage door opener reinforcement bracket (dealer) ❐ Garage door frame reinforcement brackets, screws, bracing
or reinforcement kits (dealer)
❐ Lag Screws (11/4") for a wood door less than 2" thick (store) ❐ Electrical outlet and/or wiring (supplied by a
licensed electrician)
❐ Excelerator Extension Kit (for 8' garage doors) (store) ❐...
Owner's Manual - Page 9
... Retaining Clip
10
Figure 11 Attach Middle Rail Section
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
9
D Connect first Rail Section to Middle Rail Section following... 11B) and (Figure 11C). • Snap Clip on both ends.
GARAGE DOOR OPENER ASSEMBLY
Assembly Step C1H: CONNECT RAIL TO POWER HEAD
OPEN BLUE PARTS BAG
A Turn Power Head upside down and place on Motor ...
Owner's Manual - Page 12
... x 3/4" Self-Drilling Screws
Hardware (orange bag)
12
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
OPEN ORANGE PARTS BAG
B Attach Header Bracket to the garage framing. GARAGE DOOR OPENER INSTALLATION
NOTE
For lightweight garage doors, make sure you have sufficient support.
• If a door spring is critical that the point where the Rail attaches to the...
Owner's Manual - Page 13
... lightweight materials must be properly braced before mounting door Opener. B Attach (5/16"-18) Flange Nut to Header Bracket
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
13 Installation SteCpH2: INSTALL GARAGE DOOR BRACKET
CAUTION
Doors made of door. See page 3.
NOTE
Before installing, check length of door
Attach no
OR
lower than top rollers
Attach...
Owner's Manual - Page 15
...C Attach both Arms together with garage door fully or partially open, garage door may leave Emergency Release Knob within reach of children. Securely tighten fasteners. B Attach Straight Door Arm to Magnetic Carriage Assembly. ... as long as possible
35
32
Curved
36
34 Door Arm
31 Straight Door Arm
33
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
Figure 24 Assemble Arms ...
Owner's Manual - Page 16
... outlet, Unplug it now. Check if Bracket extends out from the door opening, where it clicks into place.
• Check final height of garage door frame or wall 6" above floor
Figure 27 Final Check Safe-T-Beams®
16
For Help, call 1-800-35-GENIE or visit www.geniecompany.com NOTE
Mounting Brackets can be substituted...
Owner's Manual - Page 18
... Striped Wire to terminal "B" and White Wire to the Opener before installing Wall Console Wires. C Ensure Vacation Lock Switch is no power to Terminal "W". CAUTION
• Use of garage door. • At least 5' above with Entrapment Warning Label
18
For Help, call 1-800-35-GENIE or visit www.geniecompany.com Installation SteCpH7: WALL CONSOLE...
Owner's Manual - Page 20
...Magnetic Carriage Assembly. Setting Force Controls and Final Adjustment of Limit Switches
WARNING
• The garage door opens rapidly, and can cause serious injury or death.
• Keep the path clear. •..., call 1-800-35-GENIE or visit www.geniecompany.com
Close Limit Switch (door fully closed , slide Close Limit Switch until the Opener "learns" the type of door.
• Ensure the...
Owner's Manual - Page 21
.... A Open garage door using Wall Console.
F Adjust Close Force to minimum needed :
• Place door in center of heat damage to Open Limit Switch.
If not, adjust Close Force Control slightly clockwise, open it again.
• Repeat steps above until
door reverses. • If door still does not reverse, move Limit Switch
toward door.
If your Excelerator® is...
Owner's Manual - Page 22
... door Opener to delete a Remote Control or Wireless Keypad, see "To Erase All Receiver Memory."
If a Remote Control becomes lost, or if you want to close cycle. Garage door will reverse.
1 Button Remote
48
2 Button Remote
51
3 Button Remote
49
Figure 37 Genie Remote Controls
Learn Code Button
STATUS
LEARN LEARN INDICATOR LIGHT
Figure 38 Learn Code Button and Indicator Light
Model...
Owner's Manual - Page 23
... keypad button will be opened) - Learn Code Indicator LED (on Opener) blinks.
• Enter your PIN and press
.
- NOTE
• If the door does not move the garage door:
-
C Programming Door Openers: • Decide which door will control the door for 2 or 3 Door Openers
A Set Wireless Keypad PIN (Personal ID Number): • Activate programming mode.
- Learn Code Indicator...
Owner's Manual - Page 24
...Door Opener(s).
• Temporary PIN remains active until the next time your PIN
• Press
.
See Figure 3. • Drill a 1/16"pilot hole for 2 or 3 Door Openers."
24
For Help, call 1-800-35-GENIE...8226; Press
.
• Press door opener number ( or or ). Red LED will blink once and turn off.
• Release all buttons. B Programming Door Opener(s).
• Return to be mounted...
Owner's Manual - Page 27
... further assistance. If LED stays ON, have a Genie Factory Authorized Dealer check the Controller Board, or call 1-800-35-GENIE or visit www.geniecompany.com
27 Have a Genie Factory Authorized Dealer check that Ribbon Cable on Motor Board is in (reapply power), and activate from Opener.
Check door condition.
Check for shorts, tight Staples, or pinched...
Owner's Manual - Page 28
... insulation and short Wires). Have a Genie Factory Authorized Dealer check that garage door and Opener are not cut (Stapes can be ...Buttons are OK. • If not, check fuse or circuit breaker or non-compatible GFCI. If not:
-
If not, adjust position of garage door and door spring(s). • WARNING: If you suspect a problem with the garage door hardware or springs,contact a Genie...
Owner's Manual - Page 29
... 1-800-35-GENIE. General Troubleshooting (Always Check the Status LED Light)(Continued)
Problem
What To Do
Remote Control has less than 25' operating range
Opener works from Wall Control, but not from Remote Control
• Relocate Remote Control inside car.
• Ensure Remote Control is pointing toward garage door when pressing Control Button.
• Replace...
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