Genie Excelerator Support Question
Genie Excelerator Support Question
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Question posted by rnbzukk on September 29th, 2014
How To Replace Genie Excelerator Motor Fuse
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Related Genie Excelerator Manual Pages
Owner's Manual - Page 1
...
Please call us: 1-800-35-GENIE (354-3643) www.geniecompany.com
Please have Model information ready when calling.
Need Help? 3531835447
TABLE OF CONTENTS
Safety Information 2 Important Installation Instructions 2 Safety Features 2 Pre-installation Checklist 3 Garage Door Opener Assembly 9 Record Data (for 8' Doors
Included Wall Control MUST be Properly...
Owner's Manual - Page 2
...open and close within 2 seconds of contact with the help of springs under tension, and electric opening equipment. Manual Emergency Release Allows the garage door to play with the door operator. • Do Not operate a door... door before removing operator cover. • When replacing cover, make sure wires are used for emergencies or maintenance.
2
For Help, call your nearest Genie ...
Owner's Manual - Page 3
... on page 27. Make a note of garages and garage doors. not solid), door
(including door frame) must be braced or reinforced before installing Opener. NOTE
The Excelerator Opener is a sectional or a one -piece door.
Center Stile Figure 2 Note Door Type
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
3
Door springs, cables, pulleys, brackets and associated...
Owner's Manual - Page 4
... point on center line. If there is any question contact your garage is so low that there is not at 1-800-35-GENIE.
If the ceiling in your Customer Service Representative at least a 3" space above the top of the garage door opening. B If your door height is long
enough to new mounting board. Check Step 4: CHECK...
Owner's Manual - Page 5
...all Genie Factory Authorized Dealers are included to attach the Opener to most garage ceilings. NOTE
Mounting Straps are Licensed Electricians. B Find location of ceiling joist or truss above where Opener Power... or wiring box within 3' of Opener Power Head: • If not, an outlet or wiring box must be mounted (Figure 5): A Measure from garage door center line mark toward rear
of Power...
Owner's Manual - Page 6
...Garage door opener reinforcement bracket (dealer) ❐ Garage door frame reinforcement brackets, screws, bracing
or reinforcement kits (dealer)
❐ Lag Screws (11/4") for a wood door less than 2" thick (store) ❐ Electrical outlet and/or wiring (supplied by a
licensed electrician)
❐ Excelerator Extension Kit (for 8' garage doors...tools to install a Genie Emergency Release Kit ...
Owner's Manual - Page 9
GARAGE DOOR OPENER ASSEMBLY
Assembly Step C1H: CONNECT RAIL TO POWER HEAD
OPEN BLUE PARTS BAG
A Turn Power Head upside down and place on collar 11B. CAUTION
The Drive Screw and Rail Liner can slide out of Rail Sections.
Slip on a flat level surface. Connect with kit.
11
11A. B Attach Middle Rail Section to Opener...call 1-800-35-GENIE or visit www....; Snap Clip on Motor Shaft (Figure 9). Snap...
Owner's Manual - Page 12
...For Help, call 1-800-35-GENIE or visit www.geniecompany.com NOTE
Mounting variations are shown in the way, place the Header Bracket above the door header to serve as a mounting ... Bracket must be used depending on page 3).
GARAGE DOOR OPENER INSTALLATION
NOTE
For lightweight garage doors, make sure you have sufficient support.
• If a door spring is in Figure 18. Installation SteCpH1:...
Owner's Manual - Page 13
..., or other lightweight materials must be properly braced before mounting door Opener. For doors thinner than top roller, and mark holes (Figure 19).
...GENIE or visit www.geniecompany.com
13 Finger-tighten until later.
28
30
56 or 30
28
SECTIONAL DOORS Center Line of door
ONE-PIECE DOORS Center Line of your garage door.
See page 3. B Attach Door Bracket: • For metal doors...
Owner's Manual - Page 15
...Magnetic Carriage Assembly Lever
until Knob is pulled with garage door fully or partially open, garage door may leave Emergency Release Knob within reach of Emergency Release Cord Knob to Door Bracket with 2 (3/8" x 7/8") Hex Head
... short as possible
35
32
Curved
36
34 Door Arm
31 Straight Door Arm
33
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
Figure 24 Assemble ...
Owner's Manual - Page 16
... LED LED
RED LED
THREE DOOR GARAGE
Figure 26 Source/sensor Locations
Top edge of garage door frame or wall 6" above floor
Figure 27 Final Check Safe-T-Beams®
16
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
NOTE
Mounting Brackets can be placed further away from the door opening, where it clicks into...
Owner's Manual - Page 18
...; Within direct sight of any moving garage door or Opener parts (you
should not be sure to only tap them in dark. • Controls door Opener from inside garage. • Independent Light Control allows ... reach door while standing at location found above with Entrapment Warning Label
18
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
D Wire Wall Console to Opener (Figure...
Owner's Manual - Page 19
...page 26.)
For Help, call 1-800-35-GENIE or visit www.geniecompany.com
19 This Plug ...Opener into a grounding type outlet. Replace Motor Cover.
Black supply line to Opener White Wire.
- Installation SteCpH8: CONNECTING POWER
ELECTRICAL WARNING
• To reduce the risk of electrical shock, this equipment has a grounding type Plug that has a third (grounding) Pin. The door Opener...
Owner's Manual - Page 20
... Magnet.
• Tighten Set Screw. B Setting Open Limit Switch:
• Manually open garage door to open garage door. - See Safe-T-Beam® Troubleshooting Guide on pg. 26, and Opener System Self-diagnostic Troubleshooting on pg. 27.
• Tighten Limit Switch Set Screw. If door opens completely, but motor continues to open the door.
Do not over -tighten.
• Re-engage...
Owner's Manual - Page 21
If not, adjust Close Force Control slightly clockwise, open it again.
• Repeat steps above until garage door runs smoothly from Close Limit Switch to Open Limit Switch. NOTE
• To protect your new investment, your Opener suddenly stops responding to the Wall Console - If your Excelerator® is blocked, door will prevent the Timer/Cycle Counter from...
Owner's Manual - Page 22
...repairs. To Replace Remote Control ...Genie Remote Controls
Learn Code Button
STATUS
LEARN LEARN INDICATOR LIGHT
Figure 38 Learn Code Button and Indicator Light
Model Number
Visor Clip
Push to the door and door Opener Owner's Manuals
before attempting any similar device. - You cannot use the door Opener, Remote Controls, or
Wireless Keypad. • Refer to open or close the garage door...
Owner's Manual - Page 26
... Release with Opener. WARNING
Use the Wall Console included with the door open. An improperly balanced door increases the risk of severe injury or death. 7 KEEP GARAGE DOORS PROPERLY BALANCED....fuses, plugs • Check wiring for obstruction • Contact Customer Service
• Check wiring • Contact Customer Service
• Determine source of travel, retest the Door Opener...
Owner's Manual - Page 27
...Door Safety Guide
1. See door
Safety Guide
1. Fuse on Figure38, page 22)
You See
1 BLINK, Pause (Repeat)
Problem
Motor Drive Board Interrupt
Normal operation restored
What to Do • Reset Opener...Switch on Motor Board is equipped with an automatic garage door balance detection system. See page 20. 2. See page 18. Contact Customer Service for further assistance. Have a Genie Factory ...
Owner's Manual - Page 28
... when Motor runs. Replace them
as needed . General Troubleshooting (Always Check the Status LED Light)
Problem
What To Do
Opener does not run open
Operator runs, but door does not move
• Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly balanced as detailed in contact with the garage door hardware or springs,contact a Genie...
Owner's Manual - Page 29
...Remote Control is pointing toward garage door when pressing Control Button.
• Replace Remote Control Battery
type "A23." (See page 22).
• Reposition Opener Antenna Wire.
• Do Not attempt to open door.
Noisy operation
• Ensure all fasteners are tightened. • Check that the garage door and Opener are in UNLOCKED position for Opener to retune Remote Controls or...
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