Get support for Epson MovieMate 25 - With Screen

Epson MovieMate 25 Support Question

Epson MovieMate 25 Support Question

Find answers below for this question about Epson MovieMate 25 - With Screen.
Need a Epson MovieMate 25 manual? We have 5 online manuals for this item!
Question posted by dclemens93899 on December 30th, 2015

Moviemate 25 Image Too Red.

The projected image from my Epson MovieMate 25 is too red. Everything worked fine yesterday, but the elements of images from the DVD that yesterday appeared black today are projected as red, as though some component required for showing black onto the screen has burnt out or gone bad. Is there a replacement or other fix available for this?

Current Answers

Answer #1: Posted by hzplj9 on January 3rd, 2016 2:45 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
1,100
points
I have provided a link to Epson where support and FAQs are available.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=62281&infoType=Overview

The only mention of a problem relates to lamp replacement. If there is no help on the Epson site then an experienced engineers skill will be required.

Hope that helps.

Related Epson MovieMate 25 Manual Pages

Warranty Statement - Extra Care - Page 1

... able to watch the big game or a special movie. Note: In most cases, the replacement projector is important to receive your projector at http://www.epson.com/webreg. You could have your Epson projector Limited Warranty. Wherever you need a replacement projector to get up and running again. IT COULD HAPPEN. You'll speak to one business...
Product Support Bulletin(s) - Page 1

... also call (562) 276-4394 in your MovieMate 25 / 30s and you damage your CD / DVD. A Total Pages: 1 MovieMate 25 / 30s How to remove unsupported CD/DVD from the tray This bulletin was created to remove an unsupported CD or DVD from playing with your MovieMate. If you , visit http://support.epson.com You can lock the tray to...
Product Support Bulletin(s) - Page 2

... Pages: 2 Epson MovieMate 25 / 30s The MovieMate subwoofer volume knob needs to be turned up This bulletin was created to inform customers about operational uses of the Epson MovieMate subwoofer and provides...the subwoofer. AuraSound recommends the following text and images are outside the frequency response of the internal speakers. Epson is performing its intended function of 2 PSB....
Product Support Bulletin(s) - Page 4

... recommend using it to position the screen higher on using the product in a tilted position, discs may not sit well in the player tray and may rattle while in DVD player and damage to 5 degrees without problems. However, the customer shall take full responsibility for the Epson MovieMate projector JAM 1 Reason: This bulletin is the...
Quick Start - Page 6

... blurry or out of Epson America, Inc. Any problems? If you don't find the solution to the screen. No picture appears on the screen  Make sure MovieMate is a registered trademark of focus  Adjust the focus using the focus ring. The remote control doesn't work  Make sure the toggle switch is the fastest way...
User's Guide - Page 1

Epson® MovieMate25 User's Guide CPD-20183
User's Guide - Page 3

...and Warranty MovieMate 25 Parts MovieMate 25 Controls Optional Accessories About This Manual Getting More Information Playing Movies Choosing a Location Setting Up MovieMate Starting Your Movie Adjusting the Picture Adjusting the Sound Turning Off MovieMate Controlling Playback Pausing Searching (Fast Forward or Reverse) Playing in Slow Motion Skipping Replaying a Scene Using DVD Menus Temporarily...
User's Guide - Page 7

... Registration and Warranty The Epson MovieMate 25 comes with a basic two-year carry-in JVC speakers with your unit to 3000 hours of an equipment failure, you can set up MovieMate and watch a DVD, play a video game, or view your Extra Care Home Service brochure for deep, vibrant images ■ JVC® DVD player with Dolby®...
User's Guide - Page 8

MovieMate 25 Parts Front View S-Video port Remote control receiver Push to open Intake vents Video port Main power switch Power inlet Audio inputs Subwoofer output port Lens cover Lens Optical audio-out port with protective plug Back View Lamp cover latch Speaker Exhaust vents Display window Disc tray Headphone jack Open/close button Remote control receiver Speaker 8 Welcome!
User's Guide - Page 9

MovieMate 25 Controls Top View Focus ring Zoom ring Horizontal lens shift dial Vertical lens shift dial Status lights Lamp cover Function/numerics toggle switch Power button Power button DVD Tray Open/Close button Source button Stop button Volume buttons Play/Pause button Break button Image On/Off button Playback buttons Audio buttons DVD video buttons...
User's Guide - Page 25

... and end point for repeating. The on-screen menu is displayed on a DVD to these features. When you reach the scene or track where you can repeat one track or all tracks. 3. Doing More with MovieMate 25 Using Advanced Playback Controls MovieMate 25 provides advanced features for more information. 4. On DVDs that include subtitles, multiple languages, or...
User's Guide - Page 35

... Mode For the best image quality, MovieMate uses the progressive video display mode. Using External Video and Audio Equipment You can change to the interlaced mode if the picture appears jittery, for higher quality. Changing the Display Window Brightness The status display window above the tray is normally dimmer when a DVD is playing and...
User's Guide - Page 39

.... Dangerous electrical voltages in the projector can damage the case. Cleaning MovieMate's Case Before you notice dirt or dust on the surface. ■ Use a canister of compressed air to do on MovieMate. These can injure you clean any part of MovieMate, turn off and unplug the power cord. Caring for MovieMate MovieMate 25 needs little maintenance. All...
User's Guide - Page 43

...screen: 2. Press or to reset the lamp timer, as described in the next section. You see this display: 3. Resetting the Lamp Timer 1. To reset the lamp timer, continue pressing the button until you've used the lamp for MovieMate...the lamp cover, insert the tabs and then snap the cover into place. (MovieMate won't work if the lamp cover is loose.) After replacing the lamp, you see the ...
User's Guide - Page 48

.... ■ If you 've just moved MovieMate from the screen: no closer than 37 feet (11.37 m). ■ Adjust the Sharpness setting. If it . The remote control doesn't work with the positive (+) and negative (-) ends positioned as described on the DVD. Make sure they're inserted with MovieMate. If condensation forms, turn on the main...
User's Guide - Page 52

..., please have the following information ready: ■ Product name (Epson MovieMate 25) ■ Product serial number (located on the Epson PrivateLine Support card that came with the screen, see the information included in the screen box. 52 Problem Solving To use the Epson PrivateLine Support service, call 800-GO-EPSON (800-463-7766). This is available 6 AM to...
User's Guide - Page 53

MovieMate Specifications General Type of display Size of LCD panels Lens Resolution (native format) Brightness Contrast ratio Image size Projection distance Speakers Zoom ratio Lens shift (maximum) Optical aspect ratio DVD... 1:1.5 50% vertically, 25% horizontally Native 16:9 (4:3 resize) JVC Digital Direct Progressive Scan System Audio: DTS and Dolby 5.1 Media: DVD Video, DVD-R/RW, Video CD, ...
User's Guide - Page 60

...must provide proof of the date of Product: Projector Model: EMP-TWD1 Marketing Name: MovieMate 25 Epson America, Inc. If your projector is 90 days for Class B Personal Computers ...repair the projector without charge for the defective unit, Epson will be within five (5) working days of receipt of the replacement. Limited Warranty What Is Covered: Epson America, Inc. ("Epson") warrants ...
User's Guide - Page 64

... Help, 52 High altitude mode, 34, 46 Home Service, 7 Horizontal lens shift, 11, 16 I Image blurry, 48 to 49 distorted, 49 size, 12, 53 too light or dark, 49 turning off, ...Lights, MovieMate, 45 to 46 Location, MovieMate, 11 to 12 Locking DVD tray, 30 Looping, 25 M Maintenance, 39 to 43 Menus, 20 MovieMate choosing location, 11 to 12 cleaning, 39 control panel, 9 dimensions, 54 distance from screen, ...
User's Guide - Page 65

..., 53 Screen saver setting, 33 Searching, 19, 27 Sharpness setting, 33 Shuttle control, 19 Signal not supported message, 51 Size, image, 12, 53 Skipping chapters or tracks, 19 Sleep mode, 30, 45, 47 Slow motion, 19 Sound adjusting, 17, 31 to 32, 37 problems, 50 Sound mode, 31 Sources, switching, 51 Speakers, MovieMate...

Similar Questions

Epson Moviemate 25
Does the epson moviemate 25 reverse images?
(Posted by nya2k 9 years ago)
Why Won't My Projector Show The Color Red?
I have tried adjusting the color, but no matter what I do, the color red will not show up. Is there ...
(Posted by esmason 12 years ago)
Does Not Pull The Image From My Computer.
4 weeks ago, this projector when I conect with my Mac laptop, inmediatly recongnize and pull the ima...
(Posted by ejleon2004 12 years ago)
Ex50 Projector Laptop Videos Are Slow On Projector Screen.
I just bought Epson EX50 projector. I hooked it up to my laptop with the included USB cable. I do g...
(Posted by mrsaggu 13 years ago)
Ask a New Question
Use the box below to post a new question about this Epson product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Epson Manuals

Find free Epson MovieMate 25 - With Screen manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Epson Reviews

View thousands of Epson user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Epson customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Epson customer service rankings, employee comments and much more from our sister site.

Epson Recalls

Find comprehensive Epson recall information updated hourly on RecallOwl.com.