Dell Vostro 3560 Support Question
Dell Vostro 3560 Support Question
Find answers below for this question about Dell Vostro 3560.Need a Dell Vostro 3560 manual? We have 2 online manuals for this item!
Question posted by nitsuj176 on November 11th, 2012
Touchpad Locks While Typing, Way To Stop It?
Whil I am typing on the keyboard for the Dell Vostro 3560 the touchpad locks up and I am unable to move it. Is there any way to fix this?
Current Answers
Answer #1: Posted by nitsuj176 on November 15th, 2012 6:53 PM
nitsuj176
Member since:
November 11th, 2012 Points: 2,290
Member since:
November 11th, 2012 Points: 2,290
Hello RathishC, I have booted the computer in Safe mode, however I have not uninstalled the drivers due to personal reasons. I got the laptop less than a month ago. The touchpad locks and I cannot move the pointer while pressing a letter/number/symbol/F1-12. I am able to use the touchpad when pressing shift or control. If you need any more information please ask.
Answer #2: Posted by RathishC on November 11th, 2012 9:17 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
Please check if the FN key is working fine or is the key stuck because Fn + F3 key disables and enable the touchpad.
We can try to boot the computer in safe mode. To boot the computer in Safe Mode, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select “Safe Mode” to boot the computer into Safe Mode.
You can also click on the link below which will give you steps to login into Safe Mode:
If the touchpad is working fine in Safe Mode then follow the steps given below:
Uninstall the touchpad drivers:
-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer
To install the touch pad driver click on the link mentioned below:
http://dell.to/uIo3ef
-- Enter the Service Tag and choose the operating system.
-- Download and install the drivers for touchpad.
-- Restart the computer. Please check if the issue is resolved now.
Please respond for further assistance.
Thanks & Regards
Rathish C
#iworkfordell
Related Dell Vostro 3560 Manual Pages
User Manual - Page 1
microphone 2. Dell Support Center
Regulatory Model: P34G,P24F Regulatory Type: P34G001,P24F001
2012 - 01 Front And Back View
Figure 1. camera status light
4. Front View
1. display 5. Dell Vostro 3460/3560
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. camera 3. Vostro 3460 - Windows Mobility...
User Manual - Page 2
... LED 22. power button
Figure 2. microphone connector 9. fingerprint reader 13. battery status light 19. keyboard 23. VGA connector 4. USB 3.0 connector 10. power connector 3. network connector 9. USB 3.0 connector 14. touchpad 15. powered USB 3.0 connector 7. Dell Instant Launch Manager 8. hard disk status light 20. security cable slot 2. cooling vents 5. headphone...
User Manual - Page 3
... Center 7. optical drive 11. touchpad 15. Secure Digital (SD) memory-card
reader 16. power button
3 Dell Instant Launch Manager 8. optical drive eject button 12. ExpressCard slot
14. camera 3. camera status light 4. hard disk status light 20. battery status light 19. keyboard 23. Front View
1. microphone 2. Vostro 3560 - Front And Back View
Figure 3. display...
User Manual - Page 6
... to ship with your computer. Input voltage Coin-cell battery
100 VAC to 240 VAC 3 V CR2032 lithium coin cell
Physical Vostro 3460
Height Width Depth Weight (with battery pack and optical drive) Vostro 3560 Height Width Depth Weight (with integrated video card.
Specifications
NOTE: Offerings may vary by law to a docking device or...
Owner's Manual - Page 5
... (see the Regulatory Compliance Homepage at www.dell.com/ regulatory_compliance
CAUTION: Many repairs may appear differently than shown in this type of the computer.
Also, before you connect.... WARNING: Before working inside your computer, read the safety information that came with locking tabs;
CAUTION: Handle components and cards with care. Hold a card by its metal...
Owner's Manual - Page 22
8. Lift the tab and disconnect the functions button cable from the computer.
9. Lift the tab and release the touchpad cable, SD card reader cable, and fingerprint scanner cable from the system. 22
Owner's Manual - Page 24
...LEDs fingerprint cable to the system board. 4. Removing the ExpressCard Reader
1. Connect the touchpad cable, SD card reader cable, and fingerprint scanner cable to the system board. 6. ...board. 5. Remove the:
a) SD Card b) express card c) battery d) base cover e) keyboard
24 Follow the procedures in Before Working Inside Your Computer. 2. Follow the procedures in After Working Inside...
Owner's Manual - Page 29
Disconnect the Express card reader fingerprint cable.
6. Disconnect the system fan cable and the power cable. 4. j) SD card reader 3. Disconnect the speaker cable. 5. Disconnect the touchpad cable. 29
Owner's Manual - Page 32
... and camera cable. 4. Install the:
a) SD card reader b) palmrest c) display hinge cover d) keyboard e) hard drive f) optical drive g) base cover h) battery i) express card j) SD card 9. ... system board to the port connectors and place the system board in the computer. 2. Connect the touchpad cable. 5. Connect the system fan cable and the power cable. 8. Follow the procedures in Before...
Owner's Manual - Page 54
....
54
System Date
Allows you to save any unsaved changes and restarts the system. Service Tag
Displays the service tag of your computer. CPU Type
Displays the type of the computer. Pressing in the field. Displays the System Setup help file. The table below defines the function of the processor. Table 2. BIOS...
Owner's Manual - Page 55
Main
Fixed HDD SATA ODD mSata Device AC Adapter Type Extended Memory System Memory Memory Speed Keyboard Type
L2 Cache L3 Cache
Displays the processor L2 cache size. Displays the model number and capacity of each option... NIC
Enable or disable the power Default: Enabled supply to wake-up the computer from standby.
Displays the type of keyboard. Displays the processor L3 cache size.
Owner's Manual - Page 58
...or Setup Password or change the System Password.
58 Password Type Description System password Password that you must enter to log ...list, select BIOS. 6.
b) Click Submit and proceed to support.dell.com/support/downloads. 3. If you do not have your computer's... from a list of your system. If the Password Status is Locked, you have your computer battery is shipped with the system and ...
Owner's Manual - Page 59
In the System Security screen, verify that Password Status is Locked. A message prompts you need not provide the system password to ...and press or . The computer reboots.
59 A password can contain the numbers 0 through 9. - Select Setup Password, type your system password, and press or .
Deleting or Changing an Existing System and/or Setup Password
Ensure that Password Status ...
Owner's Manual - Page 61
...diagnostics before contacting Dell for specific devices require user interaction. The diagnostics starts running diagnostics is displayed, listing all the detected devices. 4. If you wish to stop the diagnostic ... completed successfully • View error messages that inform you if tests are unable to fix the problem yourself, service and support personnel can use the diagnostics results to...
Owner's Manual - Page 65
... SDRAM (1333 MHz and 1600 MHz) 2 GB 8 GB
Table 11. Audio Feature Type Controller:
Vostro 3360
Description 2 channel high definition audio
Cirrus Logic CS4213D
65 Processor Feature Types
L3 cache
Description
• Intel Core i3 series • Intel Core i5 series &#...HM77 Express Chipset
DRAM bus width
64-bit
Flash EPROM:
Vostro 3360 / Vostro 3460
SPI 8 MB
Vostro 3560
SPI 6 MB
Table 9.
Owner's Manual - Page 66
.../external speakers connector 2 W keyboard function keys and program menus
Description...Vostro 3460 / Vostro 3560
Stereo conversion Interface:
Internal External Speakers Volume controls Table 12. Camera Feature Camera Resolution Video Resolution (maximum) Table 14. Video Feature Video type
Data bus: UMA Discrete: Vostro 3460
Vostro 3560 Video controller:
UMA
Discrete: Vostro 3460 Vostro 3560...
Owner's Manual - Page 67
...NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. Display Feature Type Size:
Vostro 3360 Vostro 3460 Vostro 3530 Dimensions: Height Width Diagonal Active area (X/Y) Maximum resolution: Vostro 3360/3460 Vostro 3560
Description HD WLED AG
13.0 inches
14.0 inches
15.0 inches
Vostro 3360
Vostro 3460
Vostro 3560
240 mm (9.44 inches) 245 mm (9.64 inches) 259 mm (10.19...
Owner's Manual - Page 68
...Refresh rate Minimum Viewing angles:
Horizontal Vertical Pixel pitch
Table 17. Touchpad Feature Active Area:
X-axis Y-axis
Table 19. Battery Feature Type:
Vostro 3360 Vostro 3460/3560 Dimensions: Height Width
Depth Weight Charge time Voltage:
68
Description 200... lb)
approximately 4 hours (when the computer is turned off) Keyboard Feature Number of keys:
Vostro 3360
Vostro 3460/3560
Table 18.
Owner's Manual - Page 69
AC Adapter Feature Type:
Vostro 3360 / Vostro 3460 / Vostro 3560 with integrated video card Vostro 3460 with discrete video card Vostro 3560 with quad core Input voltage Input current (maximum) Input frequency Output power Output current: 65 W 90 W Rated output voltage Dimensions: Height Width Depth Temperature range: ...
Owner's Manual - Page 70
...
30.10 mm (1.18 inches)
345.50 mm (13.60 inches)
244.00 mm (9.60 inches)
2.23 kg (4.91 lb)
Vostro 3560 32.50 mm (1.27 inches)
375.00 mm (14.76 inches) 259.00 mm (10.19 inches) 2.57 kg (5.66 lb)
Description
0 °C to 35 &#...
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