Dell V715W Support Question
Dell V715W Support Question
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Question posted by rifairc on November 14th, 2013
How To Fix Your Dell V715w Printhead
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Related Dell V715W Manual Pages
User's Guide - Page 2
... and replacing supplies 11
Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...12
Using the printer control panel buttons and menus 13
Using the printer control panel...13 Changing the Power Saver timeout...15 Saving paper and energy with Eco-Mode...15 Changing temporary settings into new default settings 16...
User's Guide - Page 7
... site at support.dell.com. These modes can be used to improve the quality of throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead.
Conserving ink
• Use Quick Print or Draft Mode. These features clean the printhead nozzles to print documents using printer software • Setting...
User's Guide - Page 8
... technical changes, or advanced at the same time, then documentation and drivers for
technical reference material for your printer • Replacement cartridges
Dell Printer Supplies Web site-dell.com/supplies
You can be available in the printer
Program folder or on the desktop, depending on the Support Web site. Have the following information ready when...
User's Guide - Page 10
... port.
7 Security slot
Install an anti-theft cable on both sides of a sheet of paper. • Remove paper jams.
About your printer.
8 Power supply with port Connect the printer to the printer and the telephone line. 3
1
2
4 5 6
7 8 9
Use the 1 Scanner unit
2 Printhead 3 Ethernet port 4 USB port
5 LINE Port
To
• Access the ink cartridges and...
User's Guide - Page 11
To learn more about recycling Dell products, visit www.dell.com/recycling.
2 Available only on your printer. 2 Open the printer. Ordering and replacing supplies
11 For best ... remaining in the printhead nozzles may dry out.
1 Turn on the Dell Web site at www.dell.com/supplies.
Note: The printhead moves to Dell for a single use only. After use only Dell ink cartridges.
Item...
User's Guide - Page 12
... cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling:
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance tab, click Order supplies. 6 Click . 7 Follow...
User's Guide - Page 18
... or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for this operating system is available only at support.dell.com. Using the Windows printer software
Software installed during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from...
User's Guide - Page 19
... set the Speed
Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Dell Toolbar (referred to as Service Center)
• Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Abbyy Sprint OCR
Scan a document and produce text that you select options for...
User's Guide - Page 20
Using the World Wide Web
Updated printer software may be available at support.dell.com.
Using the printer software
20 b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your printer does not appear in complete, restart your printer from the printer drop-down list. 5 From the Support tab, select Check...
User's Guide - Page 78
...time you send may result in an unreadable fax, especially if the original document is not set the printer to select a number from the telephone line before the scheduled time. This setting lets you receive ...want to send the fax, and then press . 7 Press to save the scheduled fax. You can fix this by enabling Auto Fax Conversion, but works best if you do I change the resolution of the ...
User's Guide - Page 104
... ink cartridges
In addition to the following tasks that you may need to align the printhead.
Note: Do not remove the alignment page until printing is turned off. Using the printer control panel
1 Load plain paper. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Maintenance...
User's Guide - Page 105
.... 5 From the Maintenance tab, click Clean Cartridges. 6 Follow the instructions on the computer screen.
Maintaining the printer
105
Cleaning the exterior of the printer
1 Make sure that the printer is sometimes due to Clean Printhead or Deep Clean Printhead, and then press . CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the...
User's Guide - Page 107
...help and contains links to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem
Visit our Web site at support.dell.com to find the ...Check the printer for error messages, and resolve any errors. • Check for telephone technical support
Setup troubleshooting
• "Incorrect language appears on the display" on page 108 • "Printhead errors" ...
User's Guide - Page 108
... LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE)
1 Turn the printer off the printer.
2 Press and hold for three seconds to turn the printer on the display, indicating that the printer has been reset.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then...
User's Guide - Page 109
Warning-Potential Damage: Do not touch the printhead nozzles.
3 Wipe the printhead contacts using a clean, lint-free cloth. REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2 Remove the printhead.
Troubleshooting
109
User's Guide - Page 110
... use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the computer. Troubleshooting
110 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Software did not install
If you encountered problems...
User's Guide - Page 111
... .
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead.
3 Close the printer.
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Troubleshooting
111
The USB port is marked with a
USB symbol. REMOVE AND RECONNECT THE...
User's Guide - Page 112
..., and then try one or more information.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Press to Align Printer, and the press . Printer is printing blank pages
Blank pages may not be caused by improperly installed ink cartridges. A cleaning page...
User's Guide - Page 117
... or more of the Print Setup tab, select Borderless.
Troubleshooting
117
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these minimum print margin settings:
• Left and right margins: - 6.35 mm (0.25 in...
User's Guide - Page 148
... receiving faxes
Auto Answer setting 73, 74 automatically 73 manually 74 tips 73, 74 recycling 6 Dell products 12 redial attempts, fax setting 70 redial time, fax setting 70 reducing an image 48
...display 108 page does not print 111 printer does not respond 112 printer printing blank pages 112 printhead error 108 software did not install 110 sharing printer in Windows 91 software Service Center 107...
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my printer keeps on displaying the message " there is a problem with the printhead. Please consult U...
(Posted by Anonymous-51262 12 years ago)