Dell V515W Support Question

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Question posted by zbears on October 9th, 2012

V515w Printer

Won't print, says printer is offline? have unplugged power cord and UBS cable and reattached, still not working. How do I get it back online?

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Answer #1: Posted by RathishC on October 9th, 2012 3:44 PM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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Hi,

Ensure that the USB cable is connected firmly and printer is powered on; also ensure that the printer is selected as default.

Check for USB printing support in Device Manager (In Device manager Click on + sign next to

Universal Serial Bus controller and check for USB printer Support)

•     If USB Printing support is not available, reseat USB cable or try with alternate USB port.
      You could also try connecting this printer to another computer or try with an alternate
      USB cable

• Remove the USB Root Hubs in Device Manager and allow the Hub to Redetect.

• If the printer is not being detected after uninstalling and reinstalling USB Root Hub, it
can be an issue with the OS. To troubleshoot for OS issue:

Disable User Access Control (in Vista and Win7)

Please reset the printer to factory settings. Follow the steps below to do the same:

Note: Resetting to factory default settings will delete all the printer settings you may have previously saved.

From the printer control panel, press the Button as shown in (Picture 1).

Press the arrow buttons to scroll to Defaults, and then press OK button(as shown in picture 2)
Press the arrow buttons to scroll to Set Defaults, and then press OK button
Press the arrow buttons to scroll to Use Factory, and then press OK button
When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.

“Initial Setup Complete” appears on the display. Please check if the issue is fixed or not.

If the issue still persists, please follow the below instructions to install printer software:

Insert the installation software CD which came with the printer.
Make sure the USB cable is connected from the computer to the printer.
It will start automatically and will take you to a page where you need to click on Install, just follow the onscreen instructions.
Check “I agree to the License Agreement” and then click continue on the next page.
You would see a screen that says “Setting up a new printer”, follow the screen instruction.
Connect the USB connector when prompted and the printer will be installed.

In case you do not have the printer disk, click on the link below to download the printer drivers:

http://dell.to/uIo3ef

Please enter the Service Tag, select the Operating System you are using and then download printer drivers.

For any further help please respond.

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by RathishC on October 9th, 2012 3:50 PM

RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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Related Dell V515W Manual Pages

User's Guide - Page 4

... Working with photos...40 Printing from a Bluetooth-enabled device...45 Printing on both sides of the paper (duplexing)...48 Managing print jobs...50 Copying 54 Tips for copying...54 Making copies...54 Copying photos...54 Enlarging or reducing images...55 Adjusting copy quality...55 Making a copy lighter or darker...55 Collating copies using the printer...

User's Guide - Page 5

... to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 ...Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless troubleshooting...137 Notices 155 Product information...155 Edition notice...155 Power...

User's Guide - Page 7

... heavy objects on the power cord. Do not place or use of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical outlet before proceeding. If any electrical or cabling connections, such as furniture and walls. Do not subject the power cord to a professional service person. Safety information Connect the power cord to a properly grounded...

User's Guide - Page 8

... are continually improving our printers to reduce your printer. On selected printer models, this printer! To start using your needs. Use the preview features found in a minimum-power standby mode after the printer is left idle for 10 minutes. • Select the lowest Power Saver timeout. We've worked hard to make sure you for print, copy, and fax...

User's Guide - Page 9

... • Recycle the product packaging. • Recycle your old printer instead of your prints. Before replacing and recycling your ink cartridges, try using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for ? Finding information about the printer Publications What are mostly text. • Use High Yield...

User's Guide - Page 12

... scanner glass. 2 Scanner glass Scan and copy photos and documents. 3 Security slot Install an anti-theft cable on your printer. 4 Power supply with port Connect the printer to a power source. 5 EXT Port Connect additional devices (telephone or answering machine) to a computer using a USB cable. Note: Remove the plug to access the port. 6 LINE Port Connect the...

User's Guide - Page 16

... 16 Access the photo menu and print photos. Note: When the printer is on and off the printer. Access the fax menu and send faxes. Press and hold for three seconds to turn off . • Switch to Power Saver mode. Access the copy menu and make copies. Using the printer control panel buttons and menus...

User's Guide - Page 18

... the printer is selected. 6 Cancel button • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to...Content Type • Quality • Original Size • Lighter/Darker • Quality Using the printer control panel buttons and menus 18 Use the: To 3 Dialtone Dial the telephone number manually using ...

User's Guide - Page 20

... Press the arrow buttons to scroll to factory default settings will delete all the printer settings you exit Setup, or press another mode button. Resetting to factory settings ... selected. When Eco-Mode is enabled, the printer automatically switches to Power Saver mode after ten minutes. Using the printer control panel menus 1 From the printer control panel, press . 2 Press the arrow...

User's Guide - Page 70

... telephone into the splitter and then listen for this setup if you need to pay extra to your cable provider if you want to pay extra, then do not plug the printer into the second phone port. Note: Make sure you are using the correct splitter, plug an analog telephone into the...

User's Guide - Page 77

... of rings. The scanned document is in Power Saver mode. Block unwanted incoming faxes. If the printer is saved in Windows 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. From here Ringing and Answering Fax Printing Dialing and Sending Fax Blocking You can then...

User's Guide - Page 87

Do not turn off the printer or unplug it from the telephone line before the scheduled time. 9 If you are connected to the telephone ...save the scheduled fax. How do I send a fax using a phone calling card? 1 Press Dialtone. You can print reports of the printer? Faxing 87 The printer sends the fax at the designated time. 4 Press to scroll to Schedule Fax. 5 Press the arrow buttons to ...

User's Guide - Page 115

... the Finder desktop, double-click the printer program folder. 2 Select Printer Utility. 3 From the Maintenance tab, select Clean Print Nozzles. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to your printer from the printer drop-down list. 5 From the...

User's Guide - Page 116

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User's Guide - Page 120

... SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 120 The cartridges should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from...

User's Guide - Page 121

... until printing is marked with a USB symbol. If the cable is properly seated, and then try another USB port on the computer. The USB port is finished. • Do not perform consecutive deep cleaning. You may be caused by improperly installed ink cartridges. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord...

User's Guide - Page 122

... cable into the wall outlet, and then turn on the printer. The USB port is marked with a USB symbol. If the printer will not come out of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. Printer...

User's Guide - Page 127

... THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Troubleshooting 127 Copy and scan troubleshooting &#...ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and ...

User's Guide - Page 142

... working , then try using a different USB cable. If you might need to see "Installing the printer software" in the User's Guide. MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to disconnect the USB cable and reconnect it . Troubleshooting 142 RECONNECT THE POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the power outlet. 3 Remove the power...

User's Guide - Page 150

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