Dell Precision T3500 Support Question
Dell Precision T3500 Support Question
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Question posted by jigexhali on June 30th, 2014
Dell Precision T3500 Does Not Detect Esata Drive
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Current Answers
Answer #1: Posted by DELLShawnB on July 3rd, 2014 11:37 AM
DELLShawnB
Member since:
April 3rd, 2014 Points: 101,105
Member since:
April 3rd, 2014 Points: 101,105
Hi jigexhali,
To troubleshoot the drive detection issue I would recommend first updating the BIOS installation on the system to the latest available. After updating make sure the External SATA drive is enabled in the BIOS
- Power up the system, or if the system is already turned on, shut it down and then power it up.
- Press the <F2> key once every three seconds while the initial Dell logo is on the screen to enter the BIOS.
- In the BIOS, Press the <Down-Arrow> key to highlight Drives and press the <Enter> key.
- Under the Drives branch, press the <Down-Arrow> key to highlight External SATA and press the <Enter> key.
- Press the <Right-Arrow> key to highlight On and press the <Enter> key.
- Press the <Esc> key.
- On the Exit screen, press the <Right-Arrow> key to highlight Save/Exit and press the <Enter> key to restart the system with eSATA enabled.
Some eSATA enclosures may cause minor issues, resulting in the eSATA not working correctly, in these given scenarios:
- With an eSATA drive attached, AHCI mode enabled, and eSATA disabled in BIOS, eSATA must be enabled in the BIOS.
- With an eSATA drive attached, ATA mode enabled, and eSATA enabled in BIOS, AHCI/RAID mode must be enabled as eSATA is not supported in ATA mode.
Check out the following forum thread on Microsofts TechNet with similar reported issues and solutions.
eSATA device not detected
Thanks,
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Shawn B
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Related Dell Precision T3500 Manual Pages
Setup and Features Information Tech Sheet - Page 1
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Dell™ Precision™ Workstation T3500
Setup and Features Information
Front View
1 10
2
9
3
8
4
5 7
6
1 optical drives (2)
2 optical drive eject button
3 FlexBay (optional floppy drive 4 drive activity light or media card reader)
June 2009
Model DCTA
Setup and Features Information Tech Sheet - Page 3
Back Panel Connectors
1
2
3
4 56
12
1 parallel connector 3 line-out connector 5 network adapter connector 7 USB 2.0 connectors (2) 9 eSATA connector 11 PS/2 keyboard connector
11 10 9 8 7
2 PS/2 mouse connector 4 link integrity light 6 network activity light 8 line-in connector 10 USB 2.0 connectors (4) 12 serial connector
Setup and Features Information Tech Sheet - Page 4
... monitor using one of the procedures in this section, read the
safety information that shipped with your computer. For additional best practices information see www.dell.com/regulatory_compliance. NOTE: Some devices may not be included if you begin any of the following cables:
a The dual monitor Y-adapter cable
b The white DVI...
Setup and Features Information Tech Sheet - Page 6
... green light indicates the computer is reading data from or writing data to the SATA hard drive or CD/DVD.
green light - push button amber light - Solid amber indicates a problem with your computer, go to support.dell.com. green light - solid green for discrete full height and 3/4 length graphics
option through PCIe...
Setup and Features Information Tech Sheet - Page 7
... to an active network off (no light) - A good connection at 100Mbs exists between the network and the computer. off (no light) - The computer is not detecting a physical connection to a network
link integrity light color is not connected to the network. orange light -
A good connection at 10Mbs exists between the network and...
Setup and Features Information Tech Sheet - Page 8
... in the U.S. Reproduction of these materials in the U.S.A. Intel and Xeon are trademarks of Dell Inc.; All rights reserved. is subject to :
See:
Find safety best practices information for... change without the written permission of Dell Inc. Other trademarks and trade names may be used in this text: Dell, the DELL logo, and Dell Precision are registered trademarks of Intel Corporation ...
Replacing the Hard-Drive Tray - Page 1
... on Your Dell Precision™ Workstation T3500/T5500
WARNING: Before working inside your computer, read the safety information that shipped with your computer, see the Regulatory Compliance Homepage at support.dell.com/manuals. 1 Turn off your computer. NOTE: For more information on removing and replacing parts on your computer. NOTE: The replacement hard-drive tray...
Replacing the Hard-Drive Tray - Page 2
3 Remove the side cover.
4 Disconnect the power and data cables from the hard drive(s) and remove the hard drive(s) from the computer.
5 Remove the hard-drive tray: a Press the release latch and rotate the hard-drive tray to lift it. 1
2
1 hard-drive tray
2 release latch
Replacing the Hard-Drive Tray - Page 3
....
b Lift the filler panel and slide it out of the hard-drive tray. lift the hard-drive tray up and away from the computer.
6 Install the replacement hard-drive tray: a Remove the screws that secure the hard-drive tray to install a second hard drive at a later time. NOTE: Retain the filler panel to the chassis...
Replacing the Hard-Drive Tray - Page 4
...: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc. is subject to change without the written permission of Dell Inc. Trademarks used in this document is strictly forbidden. disclaims any manner whatsoever without notice. © 2010 Dell Inc. Printed in this document to refer to the chassis with the screws from the removed hard-drive...
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