Dell Precision 380 Support Question
Dell Precision 380 Support Question
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Question posted by ddrambareanu on April 27th, 2012
What Does It Mean When Light 1 And 2 Are Blinking On A Optiplex Xe System?
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Answer #1: Posted by DCatDell on April 27th, 2012 11:49 AM
DCatDell
Member since:
July 20th, 2011 Points: 142,790
Member since:
July 20th, 2011 Points: 142,790
http://support.dell.com/support/edocs/systems/opxe/en/sm/SFF/diags_dt.htm#Diags_LEDs
A possible expansion card failure has occurred.
- Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer.
- If the problem persists, reinstall the card you removed, then remove a different card and restart the computer.
- Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts.
- If the problem persists, contact Dell.
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Related Dell Precision 380 Manual Pages
Quick Reference Guide - Page 2
... Microsoft Corporation. A01 Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary in this text: Dell, the DELL logo, and Dell Precision are not applicable.
Other trademarks and trade names may be used in trademarks and trade names other than its own. disclaims any manner whatsoever without...
Quick Reference Guide - Page 3
...Your Computer 19
Front View (Tower Orientation 19 Back View (Tower Orientation 21 Front View (Desktop Orientation 22 Back View (Desktop Orientation 24 Back-Panel Connectors 24 Inside View 27 System Board Components 28 Locating Your User's ... 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42
Index 45
Contents
3
Quick Reference Guide - Page 5
...Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to reinstall drivers, run the "... be available for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities CD (also known as a PDF at...
Quick Reference Guide - Page 7
...and USB devices. Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software.
• How to view the appropriate support site.
• Community - Quick ...It Here
• Solutions - If you should also reinstall the DSS utility. To download Desktop System Software:
1 Go to support.dell.com and click Downloads.
2 Enter your Service Tag...
Quick Reference Guide - Page 8
... CD to reinstall drivers for instructions.
After you ordered.
Dell Supported Linux Sites
• Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux-precision • Docs.us.dell.com/docs/software/oslinux/
8
Quick Reference Guide NOTE: The Operating System CD is optional and may not ship with your computer...
Quick Reference Guide - Page 19
Quick Reference Guide
19
The light might also be on when a device such as your CD player is on when the computer reads data from or writes data to the hard ... (serial ATA).
4 lower 3.5-inch drive bay You can use the bay for an optional floppy drive or an optional Media Card Reader.
5 hard-drive activity light The hard drive light is operating.
Quick Reference Guide - Page 20
... page 37.
NOTICE: To avoid losing data, do not use the keyboard or the mouse if it into a sound or telephony program. The power light illuminates and blinks or remains solid to a USB device).
Use the front USB connectors for devices that can also be used to wake the computer or to...
Quick Reference Guide - Page 22
www.dell.com | support.dell.com
Front View (Desktop Orientation)
1
23
456
7
4 3 2 1
12
11 10
9
8
1 upper 5.25-inch drive bay
This bay holds a CD/DVD ...drive or an optional Media Card Reader.
4 hard-drive activity light The hard-drive activity light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as digital video ...
Quick Reference Guide - Page 23
... mouse if it into a sound or telephony program. The computer is in a normal operating state. • Blinking green - For more information. See "Power Management" for more information, see "Power Management." The power light illuminates and blinks or remains solid to attach headphones. Use the microphone connector to attach a personal computer microphone for more...
Quick Reference Guide - Page 25
... cable to the network adapter connector on the back of network traffic may make this light appear to ensure reliable operation. and extranet). A high volume of the computer when ... detects an installed card containing a parallel connector configured to the network. Flashes a yellow light when the computer is running the Microsoft® Windows XP operating system, the necessary mouse...
Quick Reference Guide - Page 29
... 15 PCI-Express x8 card slot (wired as x4) 16 PCI card slots (1-3) 17 external light connector (AUX LED) 18 floppy drive (FLOPPY) 19 serial connector (SERIAL2) 20 card cage ... such as: • Technical specifications • Information for changing the orientation of your computer from a desktop to a tower • Front and back views of your computer, including all of the available connectors ...
Quick Reference Guide - Page 31
... Computer
To help maintain your computer, follow these suggestions: • To avoid losing or corrupting data, never turn off your computer when the hard drive light is on a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see your User's Guide for more
information). Quick Reference Guide
31
cover...
Quick Reference Guide - Page 37
... in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of the lights identify the problem. To help you begin any of the procedures in this section, follow... the program that was running when the message appeared.
After the computer starts, all four lights display solid green briefly and then turn off
Plug the computer into a working
condition or...
Quick Reference Guide - Page 38
....
3 If the problem still exists, remove all the memory modules and install one memory module in the recovery mode. www.dell.com | support.dell.com
Light Pattern
Problem Description
Suggested Resolution
A possible BIOS failure has occurred;
the Run the BIOS Recovery utility, wait for Normal Operation.
5 Press to boot to ensure...
Quick Reference Guide - Page 39
... and restart the computer. If the computer starts normally, troubleshoot the last card removed from the computer for each card. A possible USB failure has occurred. Light Pattern
Problem Description A possible expansion card failure has occurred.
Quick Reference Guide
39 For instructions on contacting Dell, see "Resolving Software and Hardware Incompatibilities" on...
Quick Reference Guide - Page 40
... User's Guide.
Contact Dell for a replacement.For instructions on contacting Dell, see your User's Guide.
40
Quick Reference Guide www.dell.com | support.dell.com
Light Pattern
Problem Description No memory modules are installed.
Quick Reference Guide - Page 41
... pattern also displays when you enter system setup and may not indicate a problem.
• Ensure that you are installing are compatible with your User's Guide. Light Pattern
Problem Description
Suggested Resolution
Memory modules are detected, but a memory configuration or compatibility error exists.
• Ensure that no special memory module/memory connector...
Quick Reference Guide - Page 42
...Up Your Computer
an adapter. NOTE: The diagnostic lights turn off after a short time if the computer is in a normal operating None. The
(Desktop Orientation)" on page 14
Y-cable has a ...page 14
included in the shipping box.
www.dell.com | support.dell.com
Light Pattern
Problem Description
Suggested Resolution
The computer is in a normal operating condition after POST.
...
Quick Reference Guide - Page 45
...
documentation device, 5 online, 7 Product Information Guide, 6 Quick Reference, 5 ResourceCD, 5 User's Guide, 6
drivers ResourceCD, 5
Drivers and Utilities CD, 5
E
error messages beep codes, 36 diagnostic lights, 37
H
hard drive activity light, 19-20, 22-23
hardware beep codes, 36 conflicts, 32 Dell Diagnostics, 34
Hardware Troubleshooter, 32 headphone
connector, 20, 23 Help and Support...
Quick Reference Guide - Page 46
... Tag, 6 software
conflicts, 32 sound connectors
line-in, 26 line-out, 26 system board, 28 System Restore, 32
T
troubleshooting conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 Hardware Troubleshooter, 32 Help and Support Center, 7 restore to previous state, 32
U
USB connector, 26 connectors, 20, 23
User's Guide, 6
V
voltage selection switch, 21...
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