Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
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Question posted by seahorspyo on January 3rd, 2014
What Does A Flashing 1 And 2 Light On A Dell Optiplex 960 Mean
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Current Answers
Answer #1: Posted by DellJesse1 on January 7th, 2014 10:18 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
seahorspyo,
If the 1 and 2 LED lights are lit up and the power button is Orange then the problem could mean the following:
If the 1 and 2 LED lights are lit up and the power button is Orange then the problem could mean the following:
A possible system board failure has occurred.
- Disconnect all internal and external peripherals, and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one.
- If the problem persists, the system board is probably bad.
If the 1 and 2 LED lights are lit up and the power button is blue/ON then the issue could mean:
A possible expansion card failure has occurred.
- Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer.
- If the problem persists, reinstall the card you removed, then remove a different card and restart the computer.
- Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts.
Thank You,
Dell-Jesse1
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
Setup and Features Information Tech Sheet - Page 1
... Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series.
Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - About Warnings
WARNING: A WARNING indicates potential damage to hardware...
Technology Guide - Page 3
OPTIPLEX MEANS BUSINESS The OptiPlex 960 delivers serious performance in the OptiPlex 960, with a suite of highly customizable, ...new OptiPlex 960 delivers advanced technologies to look no further than the OptiPlex 960. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 10
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region.
Windows Vista® operating system Windows XP® operating system Other OS Media Support
...
Technology Guide - Page 11
...specific product configurations worldwide.
This allows customers to reduce the number of Dell's relationship products that are managed for purchase globally. Intel Quad Core ...GSP X-GSP
X
X-GSP X-GSP X-GSP
SFF
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
11 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of configurations managed on a worldwide...
Technology Guide - Page 12
...of Intel® vPro™ technology provides the capability to the operating system is available to physically visit systems. The OptiPlex 960 supports the latest generation of the system.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you to 8GB
1GB 8GB1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
12...
Technology Guide - Page 13
...RPM HDD 80GB1 SATA 7200 RPM HDD
MT
DT
SFF
1
1
1 (slimline)
2
1
1 (slimline)
2
1 x 3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB...
Technology Guide - Page 14
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: (...
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1.44MB
1 For hard drives, GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity ...
Technology Guide - Page 15
... optional riser. SFF supports low profile card. Integrated Intel GMA 45001
MT
DT
SFF
Integrated on operating system, system memory size and other factors. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector... includes WLAN Antenna connector
AUDIO AND SPEAKERS
ADI 1984A High Definition Audio Internal Chassis Speaker Dell AX210 USB Stereo Speakers Dell AX510/AX510PA Dell Flat Panel Display Soundbar
MT
DT
SFF
Integrated on system board
Supports full height
Low-profile...
Technology Guide - Page 17
... Subscription
90 Day Trial or Optional Subscription
17 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF
Optional...
Technology Guide - Page 18
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping...*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18 MT
DT
SFF
Chassis Volume liters
32.62
15.08
...
Technology Guide - Page 19
...
80 W 240W
80 W 240W
91.5 W N/A
91.5 W N/A
88 W N/A
88 W N/A
19 1 These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature Operating Non-Operating (Storage) Relative Humidity Maximum vibration Operating Non-Operating Maximum Shock Operating...
Technology Guide - Page 20
....2, 96, 176.4, and 192 kHz sample rates
96+ dB audio outputs, 90+ dB audio inputs
X
X
X
150 kΩ 150 kΩ 190 Ω
.5 Ω 2W
20 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
POWER (CONT.)
BTUs/h (based on PSU max wattage) 3.3v CMOS battery (type and estimated battery life)
Power Supply Fan
Compliance: Energy Star...
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