Quick Reference Guide
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... Back View (Desktop Orientation 24 Back-Panel Connectors 24 Inside View 27 System Board Components 28 Locating Your User's Guide 29 Removing the Computer Cover 30 Caring for Your Computer 31 Solving Problems 32 Troubleshooting Tips 32 Resolving Software and Hardware Incompatibilities 32 Using Microsoft® Windows® XP System Restore 32 Using the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked...
... Back View (Desktop Orientation 24 Back-Panel Connectors 24 Inside View 27 System Board Components 28 Locating Your User's Guide 29 Removing the Computer Cover 30 Caring for Your Computer 31 Solving Problems 32 Troubleshooting Tips 32 Resolving Software and Hardware Incompatibilities 32 Using Microsoft® Windows® XP System Restore 32 Using the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked...
Quick Reference Guide
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... or advanced technical-reference material for technicians or experienced users. • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to open my computer cover NOTE: Drivers and documentation updates can use the CD to reinstall drivers, run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to run the "Dell Diagnostics" on your...
... or advanced technical-reference material for technicians or experienced users. • How to set up my computer • How to care for my computer • Basic troubleshooting information • How to open my computer cover NOTE: Drivers and documentation updates can use the CD to reinstall drivers, run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to run the "Dell Diagnostics" on your...
Quick Reference Guide
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...; Regulatory information • Ergonomics information • End User License Agreement • How to remove and replace parts • Specifications • How to configure system settings • How to direct your call when contacting technical support. 6 Quick Reference Guide Service Tag and Microsoft® Windows® License These labels are located on the Drivers and Utilities CD. www.dell.com | support.dell.com What Are You Looking For? •...
...; Regulatory information • Ergonomics information • End User License Agreement • How to remove and replace parts • Specifications • How to configure system settings • How to direct your call when contacting technical support. 6 Quick Reference Guide Service Tag and Microsoft® Windows® License These labels are located on the Drivers and Utilities CD. www.dell.com | support.dell.com What Are You Looking For? •...
Quick Reference Guide
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...; M processors, optical drives, and USB devices. Service call and order status, warranty, and repair information • Service and support - The software automatically detects your computer and operating system and installs the updates appropriate for your operating system and support for devices (such as memory, the hard drive, and the operating system available in all regions. • Customer Care - Quick Reference Guide 7 Computer documentation, details on the screen. DSS provides critical updates for your Dell...
...; M processors, optical drives, and USB devices. Service call and order status, warranty, and repair information • Service and support - The software automatically detects your computer and operating system and installs the updates appropriate for your operating system and support for devices (such as memory, the hard drive, and the operating system available in all regions. • Customer Care - Quick Reference Guide 7 Computer documentation, details on the screen. DSS provides critical updates for your Dell...
Quick Reference Guide
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.... NOTE: The Operating System CD is located on your operating system, use the optional Drivers and Utilities CD to use the Operating System CD. Your operating system product key label is optional and may not ship with your computer. Dell Supported Linux Sites • Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux-precision • Docs.us.dell.com/docs/software/oslinux/ 8 Quick Reference Guide www.dell.com | support.dell.com What...
.... NOTE: The Operating System CD is located on your operating system, use the optional Drivers and Utilities CD to use the Operating System CD. Your operating system product key label is optional and may not ship with your computer. Dell Supported Linux Sites • Linux.dell.com • Lists.us.dell.com/mailman/listinfo/linux-precision • Docs.us.dell.com/docs/software/oslinux/ 8 Quick Reference Guide www.dell.com | support.dell.com What...
Quick Reference Guide
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www.dell.com | support.dell.com 4 Connect the speakers. Connect the power cables 5 and turn on the 3 2 1 IEEE 1394 card, see your User's Guide. 6 Install additional software or devices. Before you purchased an IEEE 1394 card. This connector is compatible with the software or device or contact the vendor to the card. To purchase a card, contact Dell. Your desktop computer has an optional front IEEE 1394 connector. LINE OUT NOTE: If your computer has a sound card installed, connect the speakers to...
www.dell.com | support.dell.com 4 Connect the speakers. Connect the power cables 5 and turn on the 3 2 1 IEEE 1394 card, see your User's Guide. 6 Install additional software or devices. Before you purchased an IEEE 1394 card. This connector is compatible with the software or device or contact the vendor to the card. To purchase a card, contact Dell. Your desktop computer has an optional front IEEE 1394 connector. LINE OUT NOTE: If your computer has a sound card installed, connect the speakers to...
Quick Reference Guide
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www.dell.com | support.dell.com 6 IEEE 1394 connector (optional) 7 USB 2.0 connectors (2) 8 Dell™ badge rotation notch 9 power button 10 power light 11 microphone connector 12 headphone connector 13 diagnostic lights (4) 14 network link light Use the optional IEEE 1394 connectors for high-speed data devices such as a wake device in the Windows Device Manager. You can also rotate the badge using the slot provided near the bottom of light codes that you troubleshoot a computer problem based on booting to place it is in , and turn on...
www.dell.com | support.dell.com 6 IEEE 1394 connector (optional) 7 USB 2.0 connectors (2) 8 Dell™ badge rotation notch 9 power button 10 power light 11 microphone connector 12 headphone connector 13 diagnostic lights (4) 14 network link light Use the optional IEEE 1394 connectors for high-speed data devices such as a wake device in the Windows Device Manager. You can also rotate the badge using the slot provided near the bottom of light codes that you troubleshoot a computer problem based on booting to place it is in , and turn on...
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6 USB 2.0 connectors (2) 7 power button 8 power light 9 diagnostic lights (4) 10 microphone connector 11 headphone connector 12 network link light Use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices (see system setup for more information on the computer. Press to turn off . • Steady green - Instead, perform an operating system shutdown. To exit from a power-saving state, see "Diagnostic Lights" on page 37 for devices that can also...
6 USB 2.0 connectors (2) 7 power button 8 power light 9 diagnostic lights (4) 10 microphone connector 11 headphone connector 12 network link light Use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices (see system setup for more information on the computer. Press to turn off . • Steady green - Instead, perform an operating system shutdown. To exit from a power-saving state, see "Diagnostic Lights" on page 37 for devices that can also...
Quick Reference Guide
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... device. Quick Reference Guide 25 Turn off the computer and any attached devices before you must use Category 5 wiring and connectors for your hard drive. NOTE: Do not plug a telephone cable into the green mouse connector. Flashes a yellow light when the computer is running the Microsoft® Windows XP operating system, the necessary mouse drivers have been installed on the back of network traffic may make this light appear to the network adapter connector on " state. A good connection...
... device. Quick Reference Guide 25 Turn off the computer and any attached devices before you must use Category 5 wiring and connectors for your hard drive. NOTE: Do not plug a telephone cable into the green mouse connector. Flashes a yellow light when the computer is running the Microsoft® Windows XP operating system, the necessary mouse drivers have been installed on the back of network traffic may make this light appear to the network adapter connector on " state. A good connection...
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... with a sound card, use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for devices that you use the connector on the card. Use the back USB connectors for bootable USB devices. The default designations are COM1 for serial connector 1 and COM2 for voice or musical input into a USB connector. 26 Quick Reference Guide Use the green line-out connector to attach a personal computer microphone for the optional serial connector 2. It...
... with a sound card, use the front USB connectors for devices that you connect occasionally, such as flash memory keys or cameras, or for devices that you use the connector on the card. Use the back USB connectors for bootable USB devices. The default designations are COM1 for serial connector 1 and COM2 for voice or musical input into a USB connector. 26 Quick Reference Guide Use the green line-out connector to attach a personal computer microphone for the optional serial connector 2. It...
Quick Reference Guide
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... on software features, such as LegacySelect Technology control, using a password, and system setup options • Tips and information for using the Microsoft Windows XP operating system • Instructions for removing and installing parts, including memory, cards, drives, the microprocessor, and the battery • Information for troubleshooting various computer problems • Instructions for using the Dell Diagnostics and reinstalling drivers • Information on how to contact Dell You can access the User's Guide from your hard drive or the Dell Support website at support.dell...
... on software features, such as LegacySelect Technology control, using a password, and system setup options • Tips and information for using the Microsoft Windows XP operating system • Instructions for removing and installing parts, including memory, cards, drives, the microprocessor, and the battery • Information for troubleshooting various computer problems • Instructions for using the Dell Diagnostics and reinstalling drivers • Information on how to contact Dell You can access the User's Guide from your hard drive or the Dell Support website at support.dell...
Quick Reference Guide
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... data, never turn off your computer when the hard drive light is on a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see your User's Guide for more information). cover latch release computer cover hinge tabs (3) 6 Locate the three hinge tabs on the edge of the computer. 7 Grip the sides of the computer cover and pivot the cover up, using virus software. • Manage hard drive space by...
... data, never turn off your computer when the hard drive light is on a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see your User's Guide for more information). cover latch release computer cover hinge tabs (3) 6 Locate the three hinge tabs on the edge of the computer. 7 Grip the sides of the computer cover and pivot the cover up, using virus software. • Manage hard drive space by...
Quick Reference Guide
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... Windows XP operating system provides System Restore to allow you can use the Hardware Troubleshooter to resolve the incompatibility. www.dell.com | support.dell.com Solving Problems Troubleshooting Tips Perform the following checks when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected...
... Windows XP operating system provides System Restore to allow you can use the Hardware Troubleshooter to resolve the incompatibility. www.dell.com | support.dell.com Solving Problems Troubleshooting Tips Perform the following checks when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected...
Quick Reference Guide
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... before you contact Dell for technical assistance. Using this section, follow the safety instructions in a file • Suspend testing if an error is run the Dell Diagnostics before you begin any of the procedures in this program with the chipset, using the operating system installation guide and Operating System CD. When to Use the Dell Diagnostics If you experience a problem with your hard drive. • Reinstall all drivers, beginning with other...
... before you contact Dell for technical assistance. Using this section, follow the safety instructions in a file • Suspend testing if an error is run the Dell Diagnostics before you begin any of the procedures in this program with the chipset, using the operating system installation guide and Operating System CD. When to Use the Dell Diagnostics If you experience a problem with your hard drive. • Reinstall all drivers, beginning with other...
Quick Reference Guide
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.../write failure ROM BIOS checksum failure Programmable interval timer failure DMA initialization failure DMA page register read/write failure Video Memory Test failure Memory not being properly identified or used Memory problem Slave DMA register failure Master DMA register failure Master interrupt mask register failure Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure 36 Quick Reference Guide Beep Codes Your computer might emit a series...
.../write failure ROM BIOS checksum failure Programmable interval timer failure DMA initialization failure DMA page register read/write failure Video Memory Test failure Memory not being properly identified or used Memory problem Slave DMA register failure Master DMA register failure Master interrupt mask register failure Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure 36 Quick Reference Guide Beep Codes Your computer might emit a series...
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... parallel port test failure Failure to decompress code to indicate normal operation. If an error occurs during start-up, a message may be off Plug the computer into a working condition or a possible pre-BIOS failure electrical outlet and press the power has occurred. When the computer starts normally, the lights flash. Light Pattern Problem Description Suggested Resolution The computer is in a normal off or green. Code 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Screen retrace failure Search for video ROM failure...
... parallel port test failure Failure to decompress code to indicate normal operation. If an error occurs during start-up, a message may be off Plug the computer into a working condition or a possible pre-BIOS failure electrical outlet and press the power has occurred. When the computer starts normally, the lights flash. Light Pattern Problem Description Suggested Resolution The computer is in a normal off or green. Code 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Screen retrace failure Search for video ROM failure...
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... your User's Guide. If the computer starts normally, troubleshoot the last card removed from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. This pattern also displays when you enter system setup and may not indicate a problem. • Ensure that the cables are compatible with your User's Guide. Another failure has occurred. For instructions on page 32). 4 If the problem persists, contact Dell. A possible system board resource and/or hardware failure...
... your User's Guide. If the computer starts normally, troubleshoot the last card removed from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. This pattern also displays when you enter system setup and may not indicate a problem. • Ensure that the cables are compatible with your User's Guide. Another failure has occurred. For instructions on page 32). 4 If the problem persists, contact Dell. A possible system board resource and/or hardware failure...
Quick Reference Guide
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... information on connecting dual end (plug this connector into the monitor cables). back panel) and branches into two connectors (plug these connectors into the monitors to support dual- (Tower Orientation)" on page 9 or monitor setup, then look in your speakers for information on connecting monitors to use two monitors? for a Y-cable. Connect my speakers? If your graphics card has a DVI See "Setting Up Your Computer connector but your User's Guide. For more connectors on page 9 or VGA connector, then you have a sound card installed, See...
... information on connecting dual end (plug this connector into the monitor cables). back panel) and branches into two connectors (plug these connectors into the monitors to support dual- (Tower Orientation)" on page 9 or monitor setup, then look in your speakers for information on connecting monitors to use two monitors? for a Y-cable. Connect my speakers? If your graphics card has a DVI See "Setting Up Your Computer connector but your User's Guide. For more connectors on page 9 or VGA connector, then you have a sound card installed, See...
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... Dell, 34 Drivers and Utilities CD, 5 lights, 20, 23, 37 documentation device, 5 online, 7 Product Information Guide, 6 Quick Reference, 5 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities CD, 5 E error messages beep codes, 36 diagnostic lights, 37 H hard drive activity light, 19-20, 22-23 hardware beep codes, 36 conflicts, 32 Dell Diagnostics, 34 Hardware Troubleshooter, 32 headphone connector, 20, 23 Help and Support Center, 7 I IEEE connectors, 20, 22 installing parts turning off your computer, 30 IRQ conflicts, 32 K keyboard connector, 26 L labels Microsoft Windows...
... Dell, 34 Drivers and Utilities CD, 5 lights, 20, 23, 37 documentation device, 5 online, 7 Product Information Guide, 6 Quick Reference, 5 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities CD, 5 E error messages beep codes, 36 diagnostic lights, 37 H hard drive activity light, 19-20, 22-23 hardware beep codes, 36 conflicts, 32 Dell Diagnostics, 34 Hardware Troubleshooter, 32 headphone connector, 20, 23 Help and Support Center, 7 I IEEE connectors, 20, 22 installing parts turning off your computer, 30 IRQ conflicts, 32 K keyboard connector, 26 L labels Microsoft Windows...
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... board mouse connector, 25 P power button, 20, 23 connector, 21, 24 light, 20, 23 problems beep codes, 36 conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 restore to previous state, 32 R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 ResourceCD Dell Diagnostics, 34 N network connector, 25 O Operating System CD, 8 Installation Guide, 8 S safety instructions, 6 Service Tag, 6 software conflicts, 32 sound connectors line-in, 26 line-out, 26 system board, 28 System Restore, 32 T troubleshooting conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 Hardware Troubleshooter...
... board mouse connector, 25 P power button, 20, 23 connector, 21, 24 light, 20, 23 problems beep codes, 36 conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 restore to previous state, 32 R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 ResourceCD Dell Diagnostics, 34 N network connector, 25 O Operating System CD, 8 Installation Guide, 8 S safety instructions, 6 Service Tag, 6 software conflicts, 32 sound connectors line-in, 26 line-out, 26 system board, 28 System Restore, 32 T troubleshooting conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 Hardware Troubleshooter...
