Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
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Question posted by andujkalog on February 13th, 2014
How To Get Into Safe Mode On Dell Optiplex 360
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Current Answers
Answer #1: Posted by DellJesse1 on February 13th, 2014 6:59 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
andujkalog,
To enter safe mode on the Optiplex 360 you can start the computer and TAP the F8 key. Once you have the Advanced Options on the screen choose Safe Mode.
Thank You,
Dell-Jesse1
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com For more
information about your computer. Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Quick Reference Guide - Page 2
...Vista start button logo are registered trademarks of Intel Corporation in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable. disclaims any references in the U.S.
Notes,... Corporation in this document to refer to change without the written permission of Dell Inc. patents and other intellectual property rights owned by Macrovision Corporation.
and other...
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 24
... Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). screen, select the method you want to ...the Dell™ Knowledge Base document may not be available in certain countries.
24
Setting Up Your ...
Setup and Quick Reference Guide - Page 37
... problem and
follow the remaining troubleshooting steps. The computer is either turned off or is correctly installed. • If an error message appears on support.dell.com .
Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press...
Setup and Quick Reference Guide - Page 38
... connected to the same power strip
• Multiple power strips connected to the system board power connector (see in your Service Manual at support.dell.com).
• Ensure that the electrical outlet is in standby mode.
Some possible causes of interference are securely connected to resume normal operation. Press a key on support...
Setup and Quick Reference Guide - Page 39
... for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Lockups and Software Problems
NOTE: The procedures in this document were written for minimum memory requirements. Desktop Computer" on page 41). IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE -
• Save and...
Setup and Quick Reference Guide - Page 41
...the taskbar option is connected to wait until you begin any of the Dell™ Support screen.
If the Dell Support icon does not appear in this section, follow the safety instructions ... your computer. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. 3 When the DELL™ logo appears, press immediately. NOTE: If you wait too long ...
Setup and Quick Reference Guide - Page 42
...ship with your computer.
1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press .
5 Type 1 to start -up, the...until you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you see the Microsoft® Windows® desktop; On the next start the CD menu and press to ...
Setup and Quick Reference Guide - Page 43
... on the device icon. Reinstalling Software
Drivers
Identifying Drivers
1 Locate the list of devices for your computer. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your administrator to a Previous Device Driver Version 1 Click the Windows Vista Start...
Setup and Quick Reference Guide - Page 44
...does not resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
NOTE: In most cases, the...computer.
4 When you see "Restoring Your Operating System" on page 46)
1 With the Windows desktop displayed, insert your system window.
6 Click the driver that existed before you want to step ...
Setup and Quick Reference Guide - Page 45
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your computer to an earlier operating state without affecting data files. Reinstalling Software
45
However, using the Operating System media deletes...
Setup and Quick Reference Guide - Page 46
... view, so they may not apply if you set your computer.
Using Dell Factory Image Restore
NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your administrator to ... box, type System Restore and press . 3 Click Undo my last restoration and click Next.
Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open,...
Setup and Quick Reference Guide - Page 47
...the command prompt, type administrator in the User
name field, then click OK. 7 Click Dell Factory Image Restore. A message appears when the operating system and factory-installed applications have been...8226; Windows Device Driver Rollback (see "Returning to select Dell Factory Tools, then Dell Factory Image Restore.
8 On the Dell Factory Image Restore welcome screen, click Next. The Confirm Data...
Setup and Quick Reference Guide - Page 48
...wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your... computer. This selection changes the boot sequence for one time only.
6 Press any open files and exit any key to Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop...
Setup and Quick Reference Guide - Page 49
...your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to your computer or advanced ...is located on your computer.
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be optional and ...
Setup and Quick Reference Guide - Page 50
... instructions • Regulatory information • Ergonomics information • End User License Agreement
Service Manual
The Service Manual for your computer can be found at www.dell.com/regulatory_compliance.
• Warranty information • Terms and Conditions (U.S. Document/Media/Label
Contents
Safety, Regulatory, Warranty, and Support Documentation
This type of information may...
Setup and Quick Reference Guide - Page 53
... e-mail address as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to the questions most frequently asked by Dell customers about their laptop and desktop computers.
log in as user anonymous, and use your password
AutoTech Service
Dell's automated support service-AutoTech-provides recorded answers to locate and report...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
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