Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by kriGKGr on December 10th, 2013
How To Open Dell Optiplex 360 Series Casing
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Current Answers
Answer #1: Posted by DellJesse1 on December 10th, 2013 5:48 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
kriGKGr,
For infomation on opening the optiplex 360 case you can click the link below to download the online users manual,
Thank You,
Dell-Jesse1
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com For more
information about your computer.
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Quick Reference Guide - Page 2
...to change without the written permission of Intel Corporation in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable.
Reverse engineering or disassembly is used...logo are either trademarks or registered trademarks of data and tells you purchased a Dell™ n Series computer, any proprietary interest in this document is intended for property damage, ...
Setup and Quick Reference Guide - Page 4
Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating System 45 Using...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 20
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by your ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on your ISP or cellular phone service for setup instructions. Setting Up Your Internet Connection...
Setup and Quick Reference Guide - Page 21
...ISP to complete the setup.
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. Contact your ISP information ready. Transferring Information to a New Computer
Microsoft®... an ISP, consult the Connect to the Internet wizard. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network...
Setup and Quick Reference Guide - Page 24
...document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: For more information ...1 On the old computer, insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and...
Setup and Quick Reference Guide - Page 37
...your computer, read the safety information that shipped with your Service Manual on support.dell.com . The computer is either turned off or is not receiving power. ..., ensure that the device is properly connected. • If you added or removed a part before opening the cover. For additional safety best practices information, see the program documentation.
Using the Hardware Troubleshooter
1...
Setup and Quick Reference Guide - Page 39
Desktop Computer" on page 31. • Run the Dell Diagnostics (see www.dell.com/regulatory_compliance.
If necessary, install additional memory.
• Reseat the ...computer. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE -
• Save and close any open files and exit any open programs you set your Dell computer to see if that resolves the problem.
• See the software documentation for...
Setup and Quick Reference Guide - Page 41
... • If necessary, uninstall and then reinstall the program.
Starting the Dell Diagnostics From Your Hard Drive 1 Ensure that the computer is not available from...desktop, and then shut down your computer. Access the Dell Support Utility from the Start menu. NOTE: If the Dell Support Utility is connected to support.dell.com and download the software. For more information about the Dell...
Setup and Quick Reference Guide - Page 42
... for one time only. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft® Windows® desktop;
NOTE: If you wait too long and the operating system logo appears, continue to wait until you want...
Setup and Quick Reference Guide - Page 43
... Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager.
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer might not work correctly. Returning to reinstall the driver or...
Setup and Quick Reference Guide - Page 44
...
6 Click the driver that existed before you installed the new driver. NOTE: In most cases, the Drivers and Utilities program starts running automatically. The drivers that are used by your... does not resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
3 Right-click the device for ...
Setup and Quick Reference Guide - Page 45
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to the same operating state as when you purchased the computer.
Restoring Your Operating System
You can use...
Setup and Quick Reference Guide - Page 46
... the screen.
Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press .
Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any programs or drivers installed after you are an administrator on the hard drive and removes...
Setup and Quick Reference Guide - Page 48
...ordered your computer, or whether you see the Microsoft® Windows® desktop; then, restart your computer. If you wait too long and the operating system logo appears,...1 Save and close any open files and exit any open programs. 2 Insert the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer, and when the DELL logo appears, press
immediately. ...
Setup and Quick Reference Guide - Page 49
... Tag/Express Service Code is a CD or • Drivers for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be available in certain countries. Drivers and Utilities Media
• A diagnostic program for your...
Setup and Quick Reference Guide - Page 51
.... See "Online Services" on page 52 for procedures on how to run Dell Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 56.
4 Use Dell's extensive suite of Dell Support online.
5 If the preceding steps have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions...
Setup and Quick Reference Guide - Page 53
... you for customer assistance. A recording prompts you call for your order. For the telephone number to the questions most frequently asked by Dell customers about their laptop and desktop computers. log in as user anonymous, and use your touch-tone telephone to select the subjects that you can call for your password...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
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