Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
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Question posted by 90nuren on April 19th, 2014
How To Open System Restore Hotkey On A Dell Optiplex 360
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer. Models DCSM and DCNE
www.dell.com | support.dell.com
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Quick Reference Guide - Page 2
... avoid the problem. Macrovision Product Notice
This product incorporates copyright protection technology that helps you make better use of your computer. Reproduction of this text: Dell, the DELL logo, OptiPlex, and DellConnect are registered trademarks of Intel Corporation in any proprietary interest in this copyright protection technology must be used by...
Setup and Quick Reference Guide - Page 4
3 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and Utilities 43
Restoring Your Operating ...
Setup and Quick Reference Guide - Page 20
...ISPs and ISP offerings vary by your computer and to set up an Internet connection with a desktop shortcut provided by country. If you are using a DSL or cable/satellite modem connection, ...: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on your desktop or if you want to the...
Setup and Quick Reference Guide - Page 21
...not have an ISP, consult the Connect to the Internet wizard. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and... use a dial-up modem or ISDN. If you cannot connect to the Internet, see the Dell Technology Guide. Microsoft Windows® XP
Windows XP provides the Files and Settings Transfer Wizard to move...
Setup and Quick Reference Guide - Page 24
...On the old computer, insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to your old computer screen on the new computer, click Next...files and click Next.
The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in certain countries.
24
Setting Up Your Computer...
Setup and Quick Reference Guide - Page 37
...that the device is properly connected. • If you added or removed a part before opening the cover. NOTE: For detailed troubleshooting information, including responding to start the search. 3 In...is not receiving power. • Reseat the power cable in a program, see www.dell.com/regulatory_compliance. Power Problems
CAUTION: Before working inside your computer, read the safety information...
Setup and Quick Reference Guide - Page 39
...YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE -
• Save and close any open files and exit any open programs you are not using to see if that the memory you are...
NOTE: The procedures in this document were written for minimum memory requirements. Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). The computer does not start up
ENSURE THAT THE...
Setup and Quick Reference Guide - Page 41
... to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Dell Diagnostics
CAUTION: Before you wait too long and the operating system logo appears, continue to support.dell.com/technicalupdate. Starting the Dell Diagnostics From Your Hard Drive 1 Ensure that the computer is connected...
Setup and Quick Reference Guide - Page 42
...you see the Microsoft® Windows® desktop;
If
multiple versions are listed, select the version that appears and press .
5 Type 1 to start the Dell Diagnostics from the numbered list. 4 Press ... appears, continue to wait until you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the...
Setup and Quick Reference Guide - Page 44
If not, go to a Previous Device Driver Version" on page 43)
• Microsoft System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next. If this is your Drivers and Utilities media.
Using the Drivers and Utilities Media
Before using the Drivers and Utilities...
Setup and Quick Reference Guide - Page 45
... Operating System
You can use it to the same operating state as the first solution for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to restore your operating system. NOTE: The User Account Control window appears.
If a particular driver is not listed, that driver is...
Setup and Quick Reference Guide - Page 46
... to continue the desired action. 3 Click Next and follow the remaining prompts on the computer, click Continue; Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete any programs or drivers installed after you received your computer. If possible, back up the data before...
Setup and Quick Reference Guide - Page 47
... a local user. 6 To access the command prompt, type administrator in the User
name field, then click OK. 7 Click Dell Factory Image Restore. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Depending upon your configuration, you ordered your primary hard drive to complete.
Setup and Quick Reference Guide - Page 48
... the DELL logo appears, press
immediately. NOTE: Depending on the screen to Boot from CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; This selection changes the boot sequence for one time only.
6 Press any open files...
Setup and Quick Reference Guide - Page 51
... a problem with your computer is experiencing.
2 See "Dell Diagnostics" on page 41 for procedures on how to run Dell Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 56.
4 Use Dell's extensive suite of Dell Support online.
5 If the preceding steps have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code...
Setup and Quick Reference Guide - Page 53
... your e-mail address as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to the questions most frequently asked by Dell customers about their laptop and desktop computers. For the telephone number to support.dell.com, or you can go to call the automated order-status service.
A recording prompts you...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
Setup and Quick Reference Guide - Page 60
... previous state, 46
M
media drivers and utilities, 49 operating system, 49
memory troubleshooting, 39
N
networks, 18 connecting, 18
O
operating system Dell Factory Image Restore, 46 media, 47 reinstalling, 49 System Restore, 45
operating system media, 49 operating system product key, 50
R
regulatory information, 50 reinstalling
drivers and utilities, 43 software, 43
S
safety information...
Setup and Quick Reference Guide - Page 61
... software, 39-40 tips, 37
U
updates software and hardware, 41
V
view back, 8 back panel connectors, 7-9 front, 7
W
warranty information, 50 Windows License label, 50 Windows Vista
Dell Factory Image Restore, 46 Device Driver Rollback, 43 Program Compatibility wizard, 40 reinstalling, 49 returning to a previous device
driver version, 43 System...
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