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Question posted by klmara on July 5th, 2017

Our Printer Will Not Pull Next Sheet Into Feed The Printer. No Paper Jam That We

Printer will not feed itself for it to print. We see no broken parts, or alignment issues. It pulls next sheet only part way then stops. Any idea as how to repair

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Answer #1: Posted by Odin on July 5th, 2017 5:01 PM

Odin

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Paper jams are often elusive. See the tips at http://www.computerhope.com/issues/ch000980.htm. If the problem persists or if you require further explanation, you'll have to consult Dell: use the contact information here--https://www.contacthelp.com/dell/customer-service.

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Related Dell B1163 Manual Pages

Dell Users Guide - Page 2

... the toner cartridge 54 Turning the machine ON 21 Cleaning the machine 56 Installing the driver locally 22 Tips for avoiding paper jams 64 Media and tray 27 Clearing paper jams 65 Basic printing 37 Understanding the status LED 69 Basic copying 42 Basic scanning 44 2 Troubleshooting Tips for moving & storing your machine 62 Reinstalling...

Dell Users Guide - Page 5

... you can print on both sides of paper (see "Using advanced print features" on page 139). • To save paper, you to customize the machine's settings (see "Using Dell Printer Status" on... feature (see "Eco printing" on page 40). • To save paper, you can print multiple pages on one single sheet of the paper (double-sided printing) (Manual) (see "Using advanced print features" on page 139...

Dell Users Guide - Page 9

..." on page 69). Shake the toner cartridge (see "Redistributing toner" on page 52). • Try a different print resolution setting (see "Opening printing preferences" on page 38). • Replace the toner cartridge (see "Clearing paper jams" on page 138). A paper jam has occurred. • Open and close the scan unit (see "Front view" on page 17). •...

Dell Users Guide - Page 29

... curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper width guide, it may cause paper jams. 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to Label. a To print in Printing Preferences, and select an appropriate paper type. Basic Setup 29...

Dell Users Guide - Page 30

... only one sheet at a time in the tray. • To prevent paper jams, do not add paper while printing when there is also shown in the Printing Preferences. To get the highest printing quality, select the proper media type from your machine type (see "Opening printing preferences" on page 74). Check your printer driver, you need to print on its...

Dell Users Guide - Page 32

... from the edges of curl in laser printers. 1 Acceptable 2 Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that have spaces between the labels, causing serious jams. - Labels can peel off during printing, which can cause paper jams. Exposed adhesive can cause labels to peel off sheets that folds over the area...

Dell Users Guide - Page 34

...printer sends output to the output tray by default. • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following paper in order to align. Wrinkled or creased paper..., and the output support will help the printed pages to prevent paper jam, low print quality and machine damage. - Curled or rolled...

Dell Users Guide - Page 63

Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 64 • Clearing paper jams 65 • Understanding the status LED 69 This chapter gives helpful information for what to do if you cannot find a solution to your problem in ...

Dell Users Guide - Page 64

Troubleshooting 64 Tips for avoiding paper jams By selecting the correct media, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and...

Dell Users Guide - Page 65

Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Illustrations on this user's guide may differ from your machine type (see "Front view" on its options or models. Troubleshooting 65 Check your machine depending on page 17). 4.

Dell Users Guide - Page 66

Clearing paper jams 2 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user's guide may differ from your machine type (see "Front view" on its options or models. Check your machine depending on page 17). 4. Troubleshooting 66

Dell Users Guide - Page 67

Troubleshooting 67 Clearing paper jams 2 1 4.

Dell Users Guide - Page 68

Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting 68

Dell Users Guide - Page 69

...part. • You also can be available depending on model or country (see "Replacing the toner cartridge" on page 65). 4. Load paper in the tray when receiving or printing data. It is opened. Check the display message. • A paper jam has occurred (see "Using Dell Printer... receiving or printing data. • The machine is no paper in the tray. • The machine has stopped due to...

Dell Users Guide - Page 132

... tablet PC. just simply install the Dell MobilePrint application, and it will automatically detect compatible Dell printers. Wireless network setup ▪ Network Password: If your printer is a Group Owner, a Network Password is required for other mobile devices to connect to your computer. 2. Besides printing photos, web pages, and PDFs, scanning is also supported.

Dell Users Guide - Page 138

... or optional goods (see "Features by models" on page 7). 1 Changing the default print settings 1 Click the Windows Start menu. 2 Select Control Panel > Devices and Printers. 3 Right-click on each print job, change it in Printing Preferences. 2 Setting your machine as Default Printer. If Printing preferences has a ▶, you want to change the settings for each tab...

Dell Users Guide - Page 172

... sheets of paper may be stacked in the tray. Envelopes skew or fail to stick together. Suggested solutions Clear the paper jam. • Check the maximum paper capacity of the tray. • Make sure that the paper guides are using the correct type of the envelopes. 5. Ensure that you are printing on special materials, use the manual feeding...

Dell Users Guide - Page 174

... machine cable. Check the Windows printer settings to the correct port. Select your machine as the default machine. If a system error occurs, contact your default machine in the tray" on page 65). • No paper is jammed. The port setting is sent to make sure that the print job is incorrect. The connection cable...

Dell Users Guide - Page 186

... be forms, newsletters, books, or other copies than expected before documents that the original is aligned with paper from a new package. • In high humidity areas, do not correct the problem, contact...defects are too light or too dark. Blank copies print out. Ensure that use more toner. Frequent copy paper jams occur. • Fan the paper, then turn it over in the document feeder. ...

Dell Users Guide - Page 205

... copying basic copying D Dell Printer Status E 104 eco printing Embedded Web Service F 19 favorites settings, for printing 19 features 19 print media feature 19 firmware update utility front view G 57 general icons 56 glossary 59 google cloud printing 60 56 I 19 id copy 10 installation accessories 42 J jam 166 clearing paper tips for avoiding paper jams 64 40 L 161...