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Canon S750 Support Question

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Question posted by kplants511 on September 7th, 2014

Customer Support Rep

My Canon S750 is flashing 8 yellow flashes and it says to contact a customer support representative. I don't know who to contact - is there a phone number?

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Answer #1: Posted by BusterDoogen on September 7th, 2014 8:46 PM

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BusterDoogen

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The waste-ink counter for the BJ F900, F890, F700, F500, S900, S820, S750 and S520 are all reset in the same manner.

Turn off the printer.

Press and hold the RESUME button, then press and hold the POWER button.

Release the RESUME button, then press and release the RESUME button two more times in succession. (youre still holding the POWER button during this). The printer mechanics will move momentarily.

You are now in Service mode

Pressing the RESUME key will select a function; for example, pressing RESUME 4 times will select the clear waste ink counter function. The lamp will alternate color with each key press.

1. service/factory test printout, including ink sensor check
2. EEPROM info printout
3. EEPROM initialization
4. Clear the waste-ink counter
5. Printer model setting. (more selections beyond this- leave this alone)
After selecting mode, press the POWER button to commit the change, and return to the top of the function selection menu. Pressing the POWER button again turns off the printer for a restart.
If you have a defective printer head, your power lamp may flash during the service mode key-in, and info printouts may not work. In this case, clearing the waste-ink counter may not fix your problem. If this all failscall Canon Support
PC Copiers 1-800-OK-CANON
1-800-652-2666 Monday-Friday 8:00 am to 8:00 pm

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