Canon PIXMA iX6820 Support Question
Canon PIXMA iX6820 Support Question
Find answers below for this question about Canon PIXMA iX6820.Need a Canon PIXMA iX6820 manual? We have 3 online manuals for this item!
Current Answers
Answer #1: Posted by Odin on April 19th, 2015 6:44 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
Following (in boldface) are the explanation and resolution as provided by Canon, at www.canon-europe.com/support/consumer_products/pro....:
A printer error has occurred.
Resolution
Turn off the machine and unplug the power cord from the power supply.
Plug the machine back in and turn the power on.
NOTE- If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....
You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.
A printer error has occurred.
Resolution
Turn off the machine and unplug the power cord from the power supply.
Plug the machine back in and turn the power on.
NOTE- If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility....
You can of course use any repair service you like. For one authorized by Canon, you can phone 800-828-4040.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA iX6820 Manual Pages
User Manual - Page 16
... by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Manage your printer from a remote location by using Remote UI
By using Remote UI, you can print from iPad...Google Cloud Print, you can directly print e-mails, photos, web pages, etc. By using PIXMA Printing Solutions Printing with Windows RT
Print in Various Environments with Google Cloud Print
The machine is...
User Manual - Page 17
... settings, is easy because you simply connect this service from a remote location through the network, you can check printer information even when you're out away from a Smartphone with PIXMA Printing Solutions
Use PIXMA Printing Solutions to the network. Because you can use Windows RT, printing is downloaded automatically. Print Easily from the...
User Manual - Page 20
Note
• If you have already registered the machine with your printer does not have gotten in advance.
10.
When authentication process ...machine is displayed on the LCD of Google Cloud Print. When authentication process is not complete properly and the error message is complete properly, the registration items are displayed. Select
Web service setup -> Web service connection setup...
User Manual - Page 22
...or services supporting Google Cloud Print. Make sure that the machine is being operated or an error has occurred. When the preparation for printing with Google Cloud Print, the printing may be ... receives the print data and prints it automatically if the machine is an example of your printer. For information about
22
Sending the Print Data with Google Cloud Print, the machine receives the...
User Manual - Page 25
... startup
In the Web browser, directly enter the IPv4 address that you checked in "Checking the printer IP address."
2. Remote UI startup
The Remote UI starts and the top window is displayed.
... as the remaining ink amount, the status, and detailed error information. Load one sheet of the network setup information starts. From your printer does not have a LCD monitor
2. Release the button
...
User Manual - Page 30
...execute printing and check whether the document can be canceled, and then tap Cancel Print. If you printer does not have a LCD monitor, press the Stop button on the machine to the same network... subnet as the device on the Apple device twice. Check that no error message is displayed on again, and check whether the issue is installed.
3.
If the machine power...
User Manual - Page 42
... Alarm lamps. • POWER lamp is off: The power is off. • POWER lamp lights white: The printer is ready to print. • POWER lamp flashes white: The printer is getting ready to release from printer error status and resume printing, after flashing when the power is not ready to automatically set up the...
User Manual - Page 47
...
Note
• It may take a while for a certain interval. Press the ON button to turn on the printer. • If the Alarm lamp flashes orange, see If an Error Occurs. • You can set the printer to automatically turn on when a print operation is performed from a
computer connected by default.
Press the ON...
User Manual - Page 70
...an ink tank is specified.
Furthermore, with such an ink tank, the printer will not be able to inform you when to inform you of the error. Note
• Color ink may be consumed even when printing a ...ink tank properly. • Once an ink tank has been installed, do not remove it from the printer and leave it out in the standard cleaning and deep cleaning of the print head, which may be...
User Manual - Page 74
If an Error Occurs
• When you start printing after the top cover is closed, take appropriate action. Do not perform any other operations until the printer completes the cleaning of alignment, as indicated...Note
• If the Alarm lamp still flashes orange after replacing the ink tank, the printer starts cleaning the print head automatically. Be sure to install the ink tank in the ...
Troubleshooting Guide - Page 6
... Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function
Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the...
Troubleshooting Guide - Page 68
... it again. 3. Check the connection. Turn the printer off . 5. Turn the printer on the "PIXMA XXX" screen (where "XXX" is your printer's name), then remove the CD-
Insert the CD-ROM again, then install the printer driver. • In other cases: Reinstall the printer driver. Deleting the Unnecessary Printer Driver If you may be able to install...
Troubleshooting Guide - Page 74
... to one side. 2102
Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp
Example of 2 times flashing:
(A) Flashes (B) Goes off
Number of flashes
Cause
Support Code
2 flashes
Printer error has occurred.
5100
7 flashes
Printer error has occurred.
5B00, 5B01
10 flashes
An error requiring you to contact the B200...
Troubleshooting Guide - Page 76
...Click the Ports tab to Support Code List. Note
• A Support Code (error number) is displayed on errors with administrator privilege. 2. Error Regarding the Power Cord Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
Error Regarding the Power Cord Being Unplugged...
Troubleshooting Guide - Page 82
"Support Code" means the error number and appears with an error message. Support Code Appears on the computer screen and take the appropriate action. When an error occurs, check the support code displayed on the Computer Screen
• 1000 to 1ZZZ 1000 1200 1250 1300 1401 1403 1405 1410 1411 1412 1413 1414 1600 1660 1680 1681 ...
Troubleshooting Guide - Page 85
• We recommend you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
85 otherwise, the printout may curl and cause paper exit jams.
If you use paper other than A5 sized one to print documents with photos or graphics;
Troubleshooting Guide - Page 89
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
89
Troubleshooting Guide - Page 90
... on the rear tray. Turn the printer off. 3. Small Size Paper Is Jammed inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
90 Important
• Do not load ... queue are canceled.
If you cannot remove the paper or the paper tears inside the Printer
If the narrow width paper such as the jammed one) in the portrait orientation on .
Troubleshooting Guide - Page 130
... problem is closed, open it. otherwise, an error will occur.
130
Important
• Do not close the front cover while the printer is in and turn the printer back on. Turn off the printer, and unplug the power cord of the printer from the power supply. 6001
Cause
Printer error has occurred. Plug the printer back in operation;
Troubleshooting Guide - Page 154
6A81
Cause
Printer error has occurred. Action
Turn off the printer, and unplug the power cord of the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
154
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