Home » Canon » Multifunction Devices » Canon MX7600

Canon MX7600 Support Question

Find answers below for this question about Canon MX7600 - PIXMA Color Inkjet.
Need a Canon MX7600 manual? We have 4 online manuals for this item!

Canon Overview Questions Manuals Reviews Videos Research

Question posted by stanislas on February 6th, 2012

Canon Mx7600 Error Code B310

Thanks for your help!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by BusterDoogen on February 6th, 2012 2:04 PM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397

1,110
points

On the operator panel, press and hold the ON/OFF button for one second to power off the printer. (The display will go blank.)
Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
Confirm the printer is not on and then unplug the power cord from the back of the printer. If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.
Press the ON/OFF button repeatedly five times.
Re-connect the power cord.
Press the ON/OFF button to power the printer back on.
Wait until the device has completed its cycling process before submitting another job request.

That should clear this up, if not, it may be a paper feed jam, or an internal paper jam:

Power off the printer.
Remove paper from the Rear Tray.
Look in the Rear Tray area for an obstruction. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove the foreign material by hand, or with tweezers.
Open the scanning unit (printer cover) and confirm that there is no foreign material in the printer. If there is any foreign material, remove it.
Note: Avoid touching inner parts.
Close the scanning unit (printer cover).
Note: When closing the scanning unit (printer cover), be careful not to jam your finger.
Power on the printer and confirm that the printer operates normally.
Creds to: Bernie K.

Related Canon MX7600 Manual Pages

Easy Setup Instructions for Preparing the Machine - Page 2

...has stopped making operating noises. Refer to the color guide on the machine. c Be sure that Yes is displayed on the LCD, refer to "An Error Message Is Displayed on how to confirm and ... the ink port. The pattern is printed in the Quick Start Guide. QT5-0072-V02 © 2008 Canon Inc. b Insert the ink tank into place. b Load four sheets of plain paper in the direction...

Quick Start Guide - Page 4

...and recommendations in this publication may differ. No representation is made regarding non-Canon products was compiled from publicly available information. z "Macintosh" and "Mac"...™ operating system Ultimate Edition (hereafter referred to your Canon PIXMA MX7600 series Office All-In-One. and other countries. © CANON INC. 2008 All rights reserved. No part of Microsoft ...

Quick Start Guide - Page 5

...an Ink Tank 103 Keeping the Best Printing Results 112 When Printing Becomes Faint or Colors Are Incorrect 113 Printing the Nozzle Check Pattern 114 Examining the Nozzle Check Pattern ...Machine Is Not in Use....... 156 Message Appears on the Computer Screen 157 Error Message Appears on a PictBridge Compliant Device 161 Cannot Print Properly from a Photo Index Sheet 162 Cannot Remove a...

Quick Start Guide - Page 12

.... (20) OK button Finalizes your selection for the menu or setting item. Press the Color button to tone dialing. Also changes the input mode when entering characters. (18) Trimming button...used to dismiss the error message and resume the machine's normal operation after numbers when dialing or registering numbers. (13) Coded Dial button Press this button and a two-digit code to display pre-...

Quick Start Guide - Page 106

...The fax/telephone number registered to the one -touch speed dial or coded speed dial, and then send the document again. The recipient's fax...color-compatible. Resend the document in "Device Settings" of the User's Guide on the RX report setting, refer to resend the fax. Note z For details on -screen manual. z For the errors when you receive a fax, see "Errors when you receive a fax, the error...

Quick Start Guide - Page 135

... using the machine. For details on how to "Troubleshooting" in Use" on page 156 z "Message Appears on the Computer Screen" on page 157 z "Error Message Appears on a PictBridge Compliant Device" on page 161 z "Cannot Print Properly from a Photo Index Sheet" on page 162 z "Cannot Remove a Memory Card" on page 162 z "Scanning Problems...

Quick Start Guide - Page 137

... you are recommended to install the Print Head. If the error is not resolved, the Print Head may not be recognized... it. Install the correct print head." U071 "The following color is continued under the ink out condition. See "Replacing an...flashes.) Confirm that the ink tanks are not installed in your Canon service representative. "The clear ink tank is incorrect. U052 "Some...

Quick Start Guide - Page 138

... printing under the current condition may be able to clear the error. Replace the ink tank." (when printing is replaced, the ...Printing under the ink out condition. Please be advised that Canon shall not be liable for any malfunction or trouble caused by...Tank" on page 103. Replace the ink tank." See "Getting the Color or Black Ink Status Information" on the ink tank flashes.) If printing...

Quick Start Guide - Page 140

...Printing the Nozzle Check Pattern" on page 114 and "Printing Does Not Start/Printing Is Blurred/ Colors Are Wrong/Straight Lines Are Misaligned" on the machine. Press the OK button on page 129....codes are displayed Turn off the machine, and lift the Scanning Unit (Printer Cover) to check if there are as possible. (You will need to strong light. If the same error occurs, contact your Canon...

Quick Start Guide - Page 141

...Refer to the machine. Troubleshooting 137 Remove the device." Remove the hub." Press OK to resend the faxes. In this way, a coded speed dial code in which a group is registered cannot be used...to the machine for automatic duplex printing is not color-compatible. Redo operation after a while. When the error is not compatible with a modular plug is not ...

Quick Start Guide - Page 147

...Paper Curls or Has Ink Blots Cause Paper is recommended. See "When Printing Becomes Faint or Colors Are Incorrect" on the wrong side may absorb too much ink and become wavy, causing paper...is empty. Refer to perform ink quality maintenance on page 133 to "Device Settings" of paper other Canon specialty paper. See "An Error Message Is Displayed on the LCD" on a regular basis may be ...

Quick Start Guide - Page 154

... the paper following the procedure below . (1)Open the Rear Cover. (2)If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Do not load it ejects. The paper is fed and then pushes out the jammed paper as it in step...

Quick Start Guide - Page 155

... the edges of the paper to confirm that you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.

Quick Start Guide - Page 156

... paper or a teared piece of paper inside the machine at the Duplexing Transport Unit. Cause Paper jammed inside the machine, or if the paper jam error continues after removing the jammed paper. (5)Close the Rear Cover. (6)Insert the Cassette into the machine, and turn on page 148 to its original position...

Quick Start Guide - Page 158

... The document may not feed properly depending on the media type, or your Canon service representative. on page 155. (6)Press down the Paper Release Lever (A), ...you cannot remove the document or the document tears inside the machine, or if the document jam error continues after clearing the error, rescan it from the ADF. See "Original Document Requirements" on the machine. When rescanning the ...

Quick Start Guide - Page 161

..., connect the machine directly to confirm the port settings. Refer to resolve the error, see "An Error Message Is Displayed on the LCD" on how to "Checking Information about the ...Printers. (3)Right-click the Canon XXX Printer icon, then select Properties. (4)Click the Ports tab to the computer, and try printing again. z If you are using a relay device such as "CNBJNP_xxxxxxxxxxxx". ...

Quick Start Guide - Page 165

...and try printing again. For details on Canon-brand PictBridge compliant devices. The error messages and operations may occur when printing ...error. The color, black, or clear ink tank is printing from a PictBridge compliant device, and the actions to resolve the error, see "An Error Message Is Displayed on the LCD" on page 135. Error Message On PictBridge Compliant Device...

Quick Start Guide - Page 166

... installed. Important Never attempt to resolve the error, see ""Printer detected ink out condition. Error Message On PictBridge Compliant Device "Ink Error" "Hardware Error" "Printer error" Action An ink tank that was once empty is displayed. See "Replacing an Ink Tank" on page 43. If the same error occurs, contact your Canon service representative. See "Printing by Using...

Quick Start Guide - Page 176

... and Canon FAX Standard chart No.1 for others, both in standard mode.) Black & white Standard: 8 pels / mm x 3.85 lines / mm (203 pels / inch x 98 lines / inch) Black & white Fine, Photo: 8 pels / mm x 7.70 lines / mm (203 pels / inch x 196 lines / inch) Color: 200 x 200 dpi Automatic dialing One-touch speed dial (8 destinations) Coded...

Quick Start Guide - Page 180

...devices that has the format US:AAAEQ##TXXXX. The telephone line cable should contact their local authorized Canon Facsimile Service Dealer for the servicing of devices...user. Universal Service Order Code (USOC): RJ11C The Facility Interface Code (FIC): 02LS2 Service Order Code (SOC): 9.0F „...-Installation Requirements for MX7600 Order Information When ordering service from the telephone line cable,...