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Canon MP990 Support Question

Canon MP990 Support Question

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Question posted by ajlantz on October 11th, 2017

Mp990 Will Not Print. Error U052

Yellow caution light is on. All cartridges light up - all new.Never had a problem with this printer until now.Help please,Thank you! John Lantz

Current Answers

Answer #1: Posted by Bruce7194 on October 11th, 2017 5:01 AM
This answer was accepted by the poster of the original question.
Bruce7194

Member since:
September 17th, 2017

Points: 95,560
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Reseating the print head might resolve this issue.

Please refer to the link below. This will most likely resolve your issue and it has the picture details in it.

https://support.usa.canon.com/kb/index?page=content&id=ART138026

Related Canon MP990 Manual Pages

Network Setup Troubleshooting - Page 6

Problems during Software Installation The Machine is Displayed Check The message appears when an error occurs. Set the network device to accept the IP address of the machine. • For details on page 27 in the printed manual: Getting Started. For a wired connection, make sure that does not support WPS, configure settings manually. Multiple access...
Network Setup Troubleshooting - Page 15

...inkjet printer. • Some functions may not be available with USB 1.1, it can be placed with Windows Update. Specifications are available for Borderless Printing... bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit/8 bit) (...USB standard is required. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to date with a pitch of 1/9600 inch at ...
Getting Started - Page 9

... orange protective cap. • Do not touch the inside of the Print Head Holder until it . • Do not touch the inside of the Print Head. The machine may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or the inside (G) or metal parts (H) of...
Getting Started - Page 13

... operating noises when preparing to the next step. • The machine may make sure that the Print Head and the ink tanks are correctly installed. Hardware Setup 11 This is normal operation. •...safety, always hold the Scanning Unit (Cover) with both hands when closing it. • If an error message is closed. • Wait until the LCD changes as shown in the same way. Make ...
Getting Started - Page 15

... Alignment by referring to "When Printing Becomes Faint or Colors are Incorrect" in the on-screen manual: Basic Guide. • The pattern is printed in the illustration is displayed on the LCD, press the OK button to clear the error, then go to the next step. Confirm the message on page 48. Remove the...
Getting Started - Page 23

... wired connection at the same time. • If an error message appears or if you have trouble with security measures, there... environment. Network Connection 21 For details, refer to your device's instruction manual or contact its manufacturer. • In an...network that the computer is a risk of the network device vary depending on those computers. Network Connection Select Connection Type...
Getting Started - Page 30

...When the setup is not completed within 10 minutes. If the timeout error screen appears, press the OK button, then perform the setup again and set the new PIN code displayed on -screen instructions to the access point. Follow ... press the OK button. Press the OK button to return to the printed manual: Network Setup Troubleshooting. If another error appears, refer to the Settings screen.
Getting Started - Page 31

... of your access point. The standby screen returns. Next, read "Confirm Connection Status" on page 33! • If the timeout error screen appeared repeatedly, or if another error appeared, refer to the printed manual: Network Setup Troubleshooting. • For details on the access point within 2 minutes. Network Connection 29 When the completion screen...
Getting Started - Page 42

... IJ Network Tool screen, select MP990 series in step . For Wired Connection Go to "Install the Software (Registration)" on page 46. • If the machine is not detected, Check Printer Settings dialog box is no problem, then click Update. Make sure there is not detected, refer to the printed manual: Network Setup Troubleshooting. For...
Getting Started - Page 46

... Network Connection • When the You have no printers available. screen appears, click Add. When the Printer List window appears, click Add. Go to Step . Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Make sure that Canon MP990 series is added to the list of...
Network Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Windows OS 1
Network Guide - Page 2

... to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Windows OS Preparing to Connect My Multifunction to My Network 3 Network Requirements 3 Important Information You Need Before Adding Your Multifunction 4 Adding Your Multifunction to the Network 5 Confirm Connection Status 9 Downloading & Installing the Drivers 12 Downloading the Driver 12 Installing...
Network Guide (MAC) - Page 1

Installing Your Multifunction to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS 1
Network Guide (MAC) - Page 3

... to Your Network for the First Time PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS Preparing to Connect My Multifunction to My Network 4 Network Requirements 4 Important Information You Need Before Adding Your Multifunction 5 Adding Your Multifunction to the Network 6 Confirm Connection Status 10 Downloading & Installing the Drivers 13 Download ingthe Driver 13 Installing...
Network Installation Guide - Page 1

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Windows OS 1
Network Installation Guide - Page 2

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Windows OS Downloading & Installing the Drivers 3 2
Network Installation Guide (MAC) - Page 1

Installing Your Multifunction On Additional Computers PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS 1
Network Installation Guide (MAC) - Page 3

Installing Your Multifunction On Additional Computers PIXMA MP990 / PIXMA MP640 / PIXMA MP560 Mac OS Downloading & Installing the Drivers 4 Downloading the Driver 4 Installing the Driver 7 Adding the Machine 13 3
Obtaining Network Key - Page 4

Click Go. 4 Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers... of applications to be copied (installed) to the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third.
Obtaining Network Key (MAC) - Page 5

... applications to be copied (installed) to the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third. Download the Canon PIXMA Wireless Setup Assistant Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software...

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