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Canon MP620 Support Question

Canon MP620 Support Question

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Question posted by rod867 on March 16th, 2013

Usb 3.0 Conflict, Cannot Complete Setup

Hi, I cannot complete my setup between existing wireless Canon MP620 and new WIN8 laptop as there is a conflict with USB 3.0. I only have 2 USB 3.0 & an HDMI slot on the new laptop. The driver is 64-bit. The error message states "USB composite device cannot work properly with USB 3.0". Is there any way around this eg tweaking the USB settings? Or perhaps I need to purchase a new cable (does anyone know what the name of the square ended connector is, the one that fits into the printer)? Have been on this for the past 5 hours so would really appreciate any guidance...

Requests for more information

Request from rod867 on March 17th, 2013 2:07 AM
Tinitin, many thanks for your kind reply. I managed to do a workaround wirelessly, ignoring the instruction manual (and after having found the correct drivers - the Canon websites are not very helpful). Cheers. Rod, UK

Current Answers

Answer #1: Posted by tintinb on March 16th, 2013 4:08 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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According to Cnet.com, your Canon MP620 is only compatible with USB 2.0 interface. You can use a USB 3.0 to 2.0 adapter to convert it and make your printer function properly. In fact, I provided the product links below for your easy purchase.

Here's more information about this printer.

http://reviews.cnet.com/multifunction-devices/canon-pixma-mp620/4507-3181_7-33325506.html

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related Canon MP620 Manual Pages

Network Setup Troubleshooting - Page 3

...Canon software is attempting to be used can communicate with each other under this feature while using the Move up the machine again following before entering setup...access point setup Confirm the following : □ The USB cable is...your wireless network device. Confirm the wireless channels available for the network device. ... setup is complete, turn it on and then click Update in Setup/...
Network Setup Troubleshooting - Page 4

... ID. Otherwise the computer will not be limited depending on your wireless network device. Make sure that the channel set a WEP/WPA/WPA2 key.... - Example: Using 64 bit key length, when the string "canon" is valid to the access point is entered, an access point generates...F3 - Select 64 bit if 40 bit WEP is displayed during setup" on the Access Points screen, the key number is set to...
Network Setup Troubleshooting - Page 6

...exists is displayed during setup Cancel the current setup and change the SSID of the access point, then start the setup again. 5.5 The New port could not be created is displayed during setup Uninstall the MP Drivers, then setup...machine is still not be detected with the USB cable. • The IP address to be...click the Connect. • The network devices are connected with a specified IP address,...
Network Setup Troubleshooting - Page 7

...to a network that a memory card is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to "Cannot Mount the Card Slot" in "About Network Communication" in "Troubleshooting... Windows Firewall. To do this, configure your personal information to complete the installation without the network setup of the Card Slot. To disable the Windows Firewall: a) Open the screen for the...
Network Setup Troubleshooting - Page 8

...changed the connection method via Change wireless/wired in the machine's LAN ...WPS setting screen returns. c) Set the new PIN code to the access point or...setup Click Skip to complete the setup. c) Press the OK button. The Card Slot is displayed during WPS setup This screen is displayed when WPS setup...Canon IJ Network Tool. 5.12 The Timeout error screen is displayed during setup The Card Slot...
Network Setup Troubleshooting - Page 10

...(1% unit) Scan Specifications Scanner driver TWAIN/WIA (Windows Vista and ...Color: 48 bit/24 bit (RGB each 16 bit/8 bit) (Film Scan: 48 bit/48 bit or 24 bit) Communication protocol Wireless...USB standard is for printing only. *6 Setup possible through WPS (Wi-Fi Protected Setup...USB connection to Windows Vista, first uninstall software bundled with the Canon inkjet printer. Since the Hi-Speed USB...
Network Setup Troubleshooting - Page 11

... (1% unit) Scan Specifications Scanner driver TWAIN/WIA (Windows Vista and...Color: 48 bit/24 bit (RGB each 16 bit/8 bit) Communication protocol Wireless...PC with the Canon inkjet printer. We .... 2 MP620 series General Specifications Printing resolution 9600 (...USB 1.1. *2 Maximum speed: 1.44 Mbps *3 JPEG/PNG only *4 Bluetooth connection is for printing only. *5 Setup possible through WPS (Wi-Fi Protected Setup...
Easy Setup Instructions For Apple AirPort Wireless Networks - Page 1

... the Getting Started Guide. When the computer restarts, Canon IJ Network Tool starts automatically. If the CD-ROM folder does not open automatically, double-click the CANON_IJ icon on an Apple AirPort wireless network in a safe place. series Easy Setup Instructions For Apple AirPort Wireless Networks These instructions are for setting up additional computers...
Easy Setup Instructions For Apple AirPort Wireless Networks - Page 2

... Networking Device (Single Time Capsule, AirPort Extreme, AirPort Express, etc.) For Users With Multiple Access Points (Wireless Routers)...complete, then click OK. 4 When the Access Points screen appears, select an access point to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the drop-down menu, select MP620...
Easy Setup Instructions For Apple AirPort Wireless Networks - Page 3

... now turn it off (A). This completes the installation. Check the settings and click Finish. Click Next. Mac OS X v.10.5.x 1 2 3 Wait for the printer is displayed, then click Exit to add, make sure the kind listed for a while, then select Canon MP620 series and click Add. Disconnect the USB cable. Measure Wireless Performance 2 3 If you need...
Getting Started - Page 4

... take out the Print Head. (A) ink tank power cord USB cable • Manuals • Setup CD-ROM (containing the drivers, applications and on-screen manuals) • Warranty • Before turning on the machine, remove all the orange tapes and the protective sheets.  The USB cable is placed inside of the Paper Output Tray (A). 1 Check...
Getting Started - Page 11

... network, confirm that configuration of your network device or contact its manufacturer. • The machine cannot be used over a wireless or wired LAN, as well as via USB connection. This machine can connect to the manual of the computer and network devices (router, access point, etc.) is complete, and that the computer can be used...
Getting Started - Page 12

...setup" in addition to the conventional wireless LAN settings. The installation resumes from where it to a computer, software including the drivers...devices (router, access point, etc.) complete, and that the computer can connect to the network. Read the following screen is displayed during installation. • It may be purchased separately. □ Notes on Wireless...that Canon ...
Getting Started - Page 20

... appears, connect the machine to the next procedure after 10 minutes, click Help and confirm the message. • The USB port is complete. When the Setup Preparations dialog box appears, confirm that preparation is complete, then click Next. • The machine is recognized by the computer, then message appears on the screen. • If...
Getting Started - Page 40

...MP620 series in the pop-up a machine that preparation is complete, then click OK. The machine is connected to Wired LAN active beforehand. Select Setup...USB. • Set the machine's LAN setting to the computer with a USB cable. - For details, refer to "6 Machine's LAN Setting" on . 15 Setup the Machine and the Computer First-time Setup for Use over Wired LAN 1 2 3 D On the Canon...
Getting Started - Page 41

... Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • If the Set Printer IP Address dialog box appear, refer to Step . Macintosh 4 (A) 5 USB Connect the machine to Step . 39 USB D When the Setup Completion dialog box appears, remove the USB cable, then click OK. Mac OS X v.10.4.x/v.10.3.9 Go to the network device with...
Getting Started - Page 44

... THE MACHINE, then place the machine in the printed manual: Network Setup Troubleshooting. Go to "5.6 The Set Printer IP Address dialog box is detected automatically, the Set Printer IP Address screen does not appear. When the Setup Completion dialog box appears, remove the USB cable, then click Next. • If no connection is established...
Getting Started - Page 45

... Connection performance between the printer and the access point. • If any symbol other network devices following the instructions on page 45! Mac OS X v.10.5.x Go to Step . 43 Next...be cancelled by using the Canon IJ Network Tool. The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • To check whether the new location is displayed, refer ...
Getting Started - Page 46

...10.3.9 Go to Step . 17 Setup the Machine and the Computer Connect the Wired LAN / Wireless LAN 1 2 3 Macintosh 4 On the Canon IJ Network Tool screen, select LAN ...Setup in the pop-up . The Printer Setup Utility and Canon IJ Network Scanner Selector will start up menu, then click Register Printer. If the Setup Preparations dialog box appears, confirm that preparation is complete...
Getting Started - Page 53

...". 51 20 Setup the Machine and the Computer WCN Connection You can set the wireless LAN security on the menu. Click Add a wireless device on the machine easily by 1 using the WCN (Windows Connect Now) function of Windows Vista together with security enabled may be used. Windows 2 • Canon assumes no responsibility for USB flash drives...

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