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Brother International MFC7840W Support Question

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Question posted by ricktrucker69 on April 17th, 2013

Printer Shows It's Offline

My printer was working just fine .Then 1 day I was printer multiple pages and it stopped printing and showed the printer was offline.As long as it's in the offline mode,it won't work. I have the Brother MFC 9325-CW all in 1 printer. I have tried everything to get my printer back online so I can use it again and everything has failed to this point.What can I do to get my printer back online again so I can use it.

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Answer #1: Posted by OldOwl on April 17th, 2013 8:25 AM

OldOwl

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Hi there, and welcome to Helpowl, I look forward to assisting you today with your question and providing the best answer possible.

Read the whole manual carefully: http://welcome.solutions.brother.com/BSC/public/eu/gb/en/faq/faq/000000/002600/000046/faq002646_000.html?reg=eu&prod=dcp395cn_all&c=gb&lang=en

If the problem still continues please see the following:

If you use the printer via USB connection, refer to "I cannot print from my computer via USB."

If you use the printer via network connection, refer to "I cannot print from my computer via network. (For Windows®)"

Related Brother International MFC7840W Manual Pages

Users Manual - English - Page 21

... fax numbers and as you press the Secure key. (See Secure function lock (MFC-7840W only) on page 25.) Job Cancel Cancels a programmed print job and clears it from a menu. 7 Start Lets you start sending faxes, making copies or scanning. 8 Mode keys: Fax Puts the machine in memory when you enter your four-digit password...

Users Manual - English - Page 27

... 2 When using Letter size paper. Portrait Landscape 2 2 1 2 2 1 1 1 Portrait Landscape Windows® printer driver and Macintosh® printer driver 1 0.16 in. (4.23 mm) 2 0.25 in. (6.35 mm) 1 0.16 in. (4.23 mm) 2 0.2 in. (5.08 mm) BRScript Driver for Windows® and Macintosh® (MFC-7840W only) 0.16 in. (4.23 mm) 0.16 in. (4.23 mm) 0.16 in...

Users Manual - English - Page 38

... Customer Service. d Enter a four-digit number for the password using Setting Lock and TX Lock (MFC-7440N only) or Secure Function Lock (MFC-7840W only). Changing the TX lock password 4 a Press Menu, 1, 8, 1. Press OK. a Press Menu, 1, 8, 1. f Press Stop/Exit. 24 Press OK. However, any prescheduled Delayed Faxes will not need to set up the...

Users Manual - English - Page 39

... (MFC-7840W only) 4 Secure Function Lock lets you cannot use any function in the Fax menu. • Polling Receive is enabled only when the both Fax Tx and Fax Rx are enabled. Disabling at least one function is required to turn Secure Function Lock on or off. (See Setting up to all print...

Users Manual - English - Page 48

..., resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings. b Load your own comment using the dial pad. Chapter 5 Additional sending operations 5 Sending faxes using multiple settings 5 Before you send a fax, you can automatically send a cover page with every fax. The LCD returns to 27 characters long. Use the chart...

Users Manual - English - Page 73

...print the fax. For PC fax receive to view and store these faxes. Remote Fax Opt 1.Fwd/Page/Store b Press a or b to a network. c Press a or b to choose or your computer name if the machine is connected to choose PC Fax Receive. Select ab or OK Press OK. e Press Stop/Exit. The MFC-7840W...to print faxes in its memory. Remote fax options Note • Before you can use your PC to work ...

Users Manual - English - Page 108

... page 42.) Sending a Fax Call to Fine or S.Fine....MFC-7840W, Normal or Basic(for a dial tone. If you answered on , your Fax Receive Code [default setting is more sensitive to off remote fax options on page 60), print fax messages in the correct receive mode...work. Send a manual fax by pressing Hook or by pressing Stop/Exit. If there is in memory (see Printing a fax from the memory on page...

Users Manual - English - Page 109

...devices that machine is online: (For Windows Vista®) Click the Start button, Control Panel, Hardware and Sound, and then Printers...printing is showing an error message. (See Error and maintenance messages on page 107.) „ Check that send and receive information on Fax mode. Right-click Brother MFC-XXXX Printer.... Make sure that Use Printer Offline is recommended. Menu access ...

Users Manual - English - Page 110

... not print from the power for several minutes. (The MFC-7840W can be turned off for approximately 4 days without losing faxes stored in the memory.) „ Check the settings in the paper tray, and then try again. „ If the LCD shows Paper Jam message and you should straighten it is set up to work with...

Users Manual - English - Page 111

...printing received faxes, turn Toner Save mode to off in the machine menu settings. (See Toner save on page 22.) „ Set Toner Save mode to off in the Advanced tab in the printer driver. (See Advanced tab in the Page...connecting the machine to see Acceptable paper and other print media on page 14.) (See Paper jams on the CDROM for laser machines. (For details, see your application's manual ...

Users Manual - English - Page 114

... used for a long time. „ The drum unit may disappear by itself. Put in a new drum unit. (See Replacing the drum unit on page 130.) „ Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 14.) „ Choose Thick paper mode in the printer driver, choose...

Users Manual - English - Page 144

...drum life, we have just used the machine, some internal parts of use for a while. If the LCD shows Drum End Soon, the drum unit is near the end of pages per print job. When you do...in the output print quality (even before Drum End Soon appears), then the drum unit should clean the machine when you replace the drum unit. (See Cleaning the laser scanner window on page 120.) CAUTION While...

Users Manual - English - Page 150

... 5 for Printer menu. c Press OK when the option you want appears on the LCD. d Press a or b to scroll to exit Menu mode. 136 How to access the menu mode C a Press Menu. e Press OK. You can also scroll through each menu level by pressing a or b for the direction you want . menu. „ (MFC-7840W only) Press...

Users Manual - English - Page 165

D Specifications D General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB LCD (liquid crystal display) 16 characters × 2 lines Power Source 110-120 V AC 50/60 Hz Power Consumption Peak: 1056 W Copying: Average 320 W 1 Sleep: (MFC-7440N) Average 10 W (MFC-7840W) Average 12 W Standby: Average 75 W 1 When making...

Software Users Manual - English - Page 6

... greater 123 Layout ...123 Secure Print...124 Print Settings ...125 Removing the Printer driver for Macintosh 129 Using the BR-Script3 Driver (MFC-7840W only) (Post Script® 3 ™ language emulation printer driver 130 Features in the BR-Script (PostScript® 3 ™ language emulation) printer driver (MFC-7840W only) ...136 Page Setup...136 Choosing page setup options ...136 Cover...

Software Users Manual - English - Page 13

...Systems Incorporated. PostScript® Language Program Design. Printing Printer Emulation Support (MFC-7840W only) 1 1 Your machine will send the print commands in different languages. Different operating systems and applications will receive print commands in a printer job language or emulation. Many applications support this mode will allow your application software or network...

Software Users Manual - English - Page 23

... booklet, fold the printed pages down the middle. „ Binding Offset If you check the Binding Offset option, you want to re-install the paper. Then the printer driver stops and shows the instructions required to print a booklet, use this mode, the machine prints all the even numbered pages first. There are printed. In this function. Duplex Printing Printing 1 1 „ Manual Duplex...

Software Users Manual - English - Page 30

...feed slot) that has a defined paper size that matches your document will be printed from the pull-down menu. If paper is used for each paper tray. ...your document. Printing „ Print Settings (3) This will print the pages that show how the internal settings of the printer have been configured. 1 „ Print Fonts (4) (MFC-7840W only) This will print the pages that show all the ...

Software Users Manual - English - Page 124

... Adobe Systems Incorporated. ISBN: 0-201-10179-3 Setting the Emulation mode 8 a Press Menu, 4, 1. Printing and Faxing Printer Emulation Support (MFC-7840W only) 8 Your machine will send the print commands in different languages. Your machine can change the setting by using the control panel buttons of laser printer. Your machine has the following manuals: 8 • Adobe Systems...

Software Users Manual - English - Page 137

... connecting the interface cable. (See Printer Emulation Support (MFC-7840W only) on page 117.) • The BR-Script3 printer driver does not support the PC-Fax Sending. • For network users, see the Network User's Guide for Mac OS® 10.2.X users). If a Brother Laser driver is already listed in Printer Setup Utility (Print Center for installation steps.