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Boss Audio BV9364B Support Question

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Question posted by Bmcdaniel714 on December 30th, 2016

No Dvd Screen

I've successfully installed the touchscreen head unit but when I put a DVD in to play there's a blue screen saying Warning Video Not Available While Driving. Now I'm not driving I'm sitting putting my dash together. What's the issue?

Current Answers

Answer #1: Posted by Troubleshooter101 on December 31st, 2016 10:47 PM
This answer was accepted by the poster of the original question.
Troubleshooter101

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White Screen Problem means that the DVD player appears white screen when you start it or use some functions. If your DVD player has this problem, you may try following solution:

1) You first need to reset the DVD player, test whether its peripheral power supply voltage is normal and whether there is the problem of copper wire leakage.

2) If the machine still appears white screen, you may need to check that whether the peripheral receptacle terminal is falling off, and make sure that the plugs have been tightly inserted into the sockets.

3) If the fault is still not excluded, take apart the DVD player and try to re-plug the cable wires distributed between main-board and panel, as well as the wires between TFT panel and the display, making sure the wire are connected tightly.

4) After above steps, try to upgrade the software if the problem still exists.

5) White screen appears when you use some functions of the car DVD player, there may be something wrong with corresponding cable wires and modules. Then you have to make it repaired in an automotive store.

Black Screen Problem may appear in two different situations:

If it appears black screen when you start up the DVD Player:

1) Firstly, detect that whether the power supply voltage is normal and check that whether the wiring has a short circuit.

2) Take out SD or GPS Map cards installed into the SD slots and reset the DVD player, then start the player again and see if it is normal.

3) If the DVD player appears black screen after you reset it but is normal when you use other functions such as radio or DVD, check the cable wires between the display and the TFT panel is normal.

5) Disassemble the DVD player and re-plug the flat cable wires between the main board and the TFT panel.

If the car DVD player appears black screen during the use:

1) This may due to your wrong operations (opening too much functions, repeatedly click the touchscreen or press the keys when the DVD player response slowly), reset and close the DVD player, then try again.

2) Maybe there is something wrong with the peripheral equipment of the car DVD player. (For example, power supply is not stable; the DVD player is over loaded and so on.

3) The DVD player appears black screen when use certain function, there may be something wrong with the corresponding functional module.

If your car DVD player has black screen or white screen problems, you may first try above solutions.

Thanks


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Troublshooter101
Answer #2: Posted by Fokans on February 25th, 2022 5:30 AM
Fokans

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Related Boss Audio BV9364B Manual Pages

User Manual - Page 2

... Accessory Wire Remote Controller Warranty card Disassemble Key INSTRUCTIONS Quantity 1PC 1PC 2PCS 2PCS DVD Parental control function DVD Parental control function DVD Parental control function: The default set up menu and the submenu, select password and enter 0000, you need to comply with laws, drivers should not watch video or operate the video device while driving.
User Manual - Page 3

... US frequency range European frequency range Signal / Noise ratio Stereo separation Search station volt AM tuner US frequency range European frequency range Limit noise sensitivity DVD player S / N Ratio Frequency response DC 12V 10.8-16.0V DC 15A Negative ground 80 WattsX4 Channels 87.5-107.9MHz 87.5-108MHz 55dB 30dB 20-30dBuv...
User Manual - Page 4

... There is a disk inside , the system will play disc the unit Lens is dirty Reset information and save Move the car to another place, then research Remove disc before inserting another one language/ subtitle in a safe place, put the car stall It's not allowed to watch image during driving parking brake wire must be restored to...
User Manual - Page 5

...is loaded, press the stop playing. 12. Touch screen Calibration Please follow the below ...play . 13. BAND-P/N Button In radio mode, press this key to switch between local and direction. in the remote short, the unit will enter the touch calibration interface as show in picture (4). In VCD、CD mode, press this button to switch off . 5. Step 2: Insert a DVD disc, after DVD...
User Manual - Page 6

...video setting interface, you can be played. Please accurately click all song menus, work with center of the video...;LEFT、 RIGHT、ENTER Put battery into controller. SLOW Button In...screen. ANGLE Button In DVD mode, press this button to the top menu of "+" icon, and move along with number button to confirm. TITLE Button In DVD mode, press this button to access video...
User Manual - Page 7

... of the screen to pop up , click it is put in below ...device, exit the USB device playback screen first, and then take out the device. Connect a U disc recorded with a USB device or SD card, touch [USB] icon in the USB device/SD card. Insert/eject SD card 1. Enter/exit Insert a USB storage device or SD card to the unit... unit has connected with media information to automatically play...
User Manual - Page 8

... the screen displays program types, users can switch to reverse video state when reversing the car, and the system shall return to its initial running state after the signal is turned on the rearview system during driving may cause accidents. Note: If the unit does not have RDS function, it will display warning message. 10. Warning Do...
User Manual - Page 9

... into DVD player. Note: To modify function settings, repeat procedures 3~4. Touch [AUX] icon on the [ST. Audio →You can adjust the brightness, contrast, saturation and hue for resetting. Do not insert two discs or more. 2. When there is inserted, system shall access disk reading state immediately. During playing, touch the screen area...
User Manual - Page 10

... i.e. Switch play function: Chapter repeat → Title repeat →Repeat All → Off During VCD playing, this device, please select [Yes]. Operation methods: Set the host to switch the play order. Under... on the screen, click to exit BT interface. 2. Touch icon to delete if there is off stereo. match the host with this button to switch the voice between car speaker and ...

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