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Bose Companion 5 Support Question

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Question posted by jtdavid4973 on October 25th, 2011

High-pitched Whistle

My companion5 system is simply amazing, I am thoroughly pleased. However, I a experiencing a high-pitched whistle in the background. It is a constant sound and is most prevalent when other sounds are low or not at all. Any suggestions?

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Related Bose Companion 5 Manual Pages

Owner's guide - Page 2

... to : • Find setup tips and view FAQs. • Learn more about your Companion 5 system. • Discover other Bose® products. Just log on for choosing the Companion® 5 multimedia speaker system from your new Companion system. owners.bose.com/companion5 A site just for you for a simple way to access helpful information about your product...

Owner's guide - Page 3

... your speaker system... must be reproduced, modified, distributed or otherwise used indoors. Bose, COMPANION, TrueSpace and Acoustimass are property of the AC (mains) receptacle. ... any part of sufficient magnitude to the Low Voltage Directive 2006/95/EC. Notes: ...English Español Français SAFETY INFORMATION Please read this guide Please take the time to rain or moisture. The ...

Owner's guide - Page 4

... in a residential installation. as marked on , you to comply with the limits for all warnings - When a cart is connected. • Consult the dealer or an experienced radio/TV technician for long periods of the obsolete outlet. 10. Do not attempt to service this equipment has been tested and found to dangerous...

Owner's guide - Page 5

... INTRODUCTION 4 SYSTEM SETUP 5 OPERATION 13 CONNECTING OTHER DEVICES 15 CARE AND MAINTENANCE 16 INTRODUCTION 6 Your Companion® 5 multimedia speaker system 6 Setup help 6 SYSTEM SETUP 7 Unpacking 7 For your records 7 Placing your Companion® 5 system 8 Positioning the speakers 8 Positioning the Acoustimass® module 9 Making system connections 10 Windows® XP audio setup...

Owner's guide - Page 6

Setup help , please visit http://owners.bose.com/Companion5 for purchasing a Bose® Companion® 5 multimedia speaker system, which delivers the superb acoustic performance needed to your computer. If you need additional help The setup instructions in this owner's guide explain how your Companion 5 multimedia speaker system easily connects to enjoy the full audio impact of music...

Owner's guide - Page 7

... included. Rubber feet for your region is located on the rear of your new Companion® 5 system here and on your records Now is a good time to record the serial number of the Acoustimass module. Left speaker Right speaker Acoustimass® module Control pod Power cord* USB cable *The appropriate power cord for...

Owner's guide - Page 8

... ahead. For example, if your computer desk includes a hutch, keep the outside edge of your Companion® 5 multimedia speaker system is marked L (left and right of each speaker cord is designed to deliver. • Place the left and right speaker to Figure 2, which shows a typical system setup. Do not angle them inward or outward...

Owner's guide - Page 9

... from overheating. • Place the module at least 6 inches (15 cm) away from the computer and computer monitor to be the unseen part of the speaker system. For example, you can place it under your computer table or desk. • Put one rubber foot on each corner of the bottom panel...

Owner's guide - Page 10

... speaker cable into the R jack and insert the white plug on the left (L) speaker cable into a USB jack on page 13. Right (R) speaker Left (L) speaker Acoustimass module rear panel Computer USB 1 3 4 2 Control pod Note: The Companion&#... in Standby mode when you start: • Please read the entire setup procedure. • Make sure your computer rather than connecting through a USB hub....

Owner's guide - Page 11

...;ol Français SYSTEM SETUP Windows® XP audio setup IMPORTANT! Wait two minutes before proceeding to "Troubleshooting" on your audio setup, please visit http://owners.bose.com/Companion5. 1. If any cables during this setup procedure. Do not unplug any other messages appear that interrupt this takes about 30 seconds). Figure...

Owner's guide - Page 12

Connected USB device English SYSTEM SETUP Setting for the Companion 5 system 3. In the Speaker setup drop list, select 5.1 surround sound speakers. 6. Under Speaker settings, click the Advanced button to open Sounds and Audio Devices Properties (Figure 5). Click Apply and then OK. Note: If you remove the USB connection to your Companion 5 system and plug it in again later...

Owner's guide - Page 13

... it may be disabled in your audio setup, please visit http://owners.bose.com/Companion5. 1. Wait two minutes before proceeding to appear on... page 19. • If you do not see this setup procedure. • For additional help with your computer. Figure 8 Control panel 3. Open the control panel and click Hardware and Sound...

Owner's guide - Page 14

... and click Set Default. Your Companion® 5 multimedia speaker system is Bose USB Audio. Verify that the Playback default setting (indicated by a green check) is now ready to use. 14 Click Sound in the Hardware and Sound control panel (Figure 9). Figure 10 Sound control panel 5. SYSTEM SETUP SYSTEM SETUP Figure 9 Sounds Français Españ...

Owner's guide - Page 15

... MIDI Setup control panel (Figure 12). 5. Your Companion® 5 multimedia speaker system is now ready to use. 15 In the System Preferences, open the Utilities folder. 4. In the Applications folder on your audio setup, please visit http://owners.bose.com/Companion5. 1. Select Bose USB Audio for sound output and close the control panel. SYSTEM SETUP...

Owner's guide - Page 16

...Red = Standby mode IMPORTANT! • The Companion® 5 multimedia speaker system is in your PC or a connected source) and the Companion 5 system: 1. Set the Companion 5 system volume to the Muted mode when ... the top center of the source (your software application are inactive for 5.1 surround sound. To set the volume level To properly set the volume level, you connect headphones...

Owner's guide - Page 17

Figure 14 Bass compensation control Acoustimass rear panel Bass compensation: • 3 to increase bass (+) • 4 to adjust the sound. OPERATION English Español Français OPERATION Adjusting the bass After listening to your speaker system, you may wish to decrease bass (-) 17 06.Operation.fm 12/07 Use the bass compensation...

Owner's guide - Page 18

... the 3.5-mm stereo headphones jack on the side of the control pod (Figure 15). • Plugging in your computer and the connected device to hear sound from the speakers again. • To adjust the volume level, use the volume control ring on the control pod.

Owner's guide - Page 19

... To clean the speaker grilles, vacuum them carefully. Troubleshooting This table provides guidelines for contact information. lem occurred during the hardware installation process. Please fill out the information...the USB 1.0 device, or plug the Companion 5 system directly into any sprays near the speakers. USB cable and start again. No sound from the system. • Disconnect the...

Owner's guide - Page 20

... fully counterclockwise. Disconnect the Companion® 5 system USB cable from speakers is in solving problems, contact Bose® Customer Service. If the Companion 5 speaker system operates properly, the ...a my computer. Make sure all connections between the satellite speakers, control pod, sound source and the Acoustimass module. Sound from the hub and plug it into its jack on ...