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Acer Aspire Z5710 Support Question

Acer Aspire Z5710 Support Question

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Question posted by 0614nac on February 2nd, 2021

Screen Is Off

Screen is off though power is on with light indicator and processor is on also.

Current Answers

Answer #1: Posted by waelsaidani1 on February 14th, 2021 9:42 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Start by isolating the problem, if you have a different Computer test the screen with it to see if it works, test the cable also if the screen and the cable is fine, then the problem could be the motherbaord.

Related Acer Aspire Z5710 Manual Pages

Service Guide - Page 1

Aspire Z5700/Z5710 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Service Guide - Page 4

... following conventions are used in the Service Guide designates a component that should be recycled according to any damage that appear on screen. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that might result from doing or not doing specific actions. IV Alerts you...
Service Guide - Page 11

... 1 Features Below is a brief summary of the computer's many features: Operating system • Genuine Windows® 7 Home Premium (Touch Pack) Processor Z5710 • Intel® Core™ i7-860/i7-870 processor (8 MB L3 cache, 2.80/2.93 GHz, with Turbo Boost up to 3.46/3.60 GHz, DDR3 1066 MHz, 95 W), supporting Intel®...
Service Guide - Page 12

Graphics Z5710 • • • • • • • • Z5700 • NVIDIA® GeForce® G210M with 512 MB of dedicated DDR3 VRAM, supporting NVIDIA® ...
Service Guide - Page 16

...318MHz ACIN P5V_STBY VCC5 VCC3 P12V VREG_12V P3P3V_DUAL DDRIII Power P1P05V_PCH P1P8V(SFR) VCC_CORE/VTT_CPU MXM CNN (Graphics... Screen SATA 3 USB 8 USB 2.0 CAREMA with Array MIC BLUE TOOTH USB 4 USB 2 SIDE USB x2 USB 1,5 Lynnfield/ Clarkdale Processor ... Fan CNN Reset Circuit Brightness Control LED Indicator REAR USB x4 USB 0,9,11,13 AUDIO...Light Sensor MAIN SW CNN 14.318MHz 6 Chapter 1
Service Guide - Page 17

... to talk through when making VoIP calls. Press this illustration. Your Computer tour This section describes port locations, indicators, and controls for the computer. Component 1 Microphone 2 HD webcam 3 Display screen 4 Acer TouchPortal 5 Power Button Icon Description Use to turn the power on or off. Also called Liquid-Crystal Display (LCD), displays computer output.
Service Guide - Page 20

... this jack for a broadband Internet connection) into this illustration. Allows data transfer between the desktop and a mobile device. 10 Chapter 1 Plug an line output to the system. Rear View IMPORTANT:Your computer's hardware options, port locations, and indicators may vary from this connector. Plug external hard drives into this connector. Plug an...
Service Guide - Page 23

...to four Req/Gnt pairs). • ACPI Power Management Logic Support, Revision 3.0b • ...Processor Item CPU type* Specification • Intel® Core2™ Duo processor • Intel® Core™2 Quad processor • Pentium® dual-core Processor... support • Intel® Quiet System Technology (Desktop only) • Intel® Anti-Theft Technology • Integrated TPM ...
Service Guide - Page 29

LCD 23" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/ m2) also called Brightness Supported Colors Contrast Ratio Response ...
Service Guide - Page 30

Resolution 1366x768 1400x900 1400x1050 1600x900 1600x1024 1680x1050 1920x1080 24 bits (UMA) Y Y Y Y N Y Y 30 bits N N N N N N N 36 bits (Discrete) 48 bits N N N N N N Y N Y N Y N Y N Power Supply Item AC Input DC Output Specifications • Auto ranging from 100V to 240V and 50Hz to 60Hz • 5V, 40W; 3.3V, 19.8W; 12V, ...
Service Guide - Page 33

...in the Item Specific Help part of a parameter, press F5 or F6. • A plus sign (+) indicates the item has sub-items. Press Enter to expand this menu, user can load default settings by pressing F9.... Read this carefully when making changes to the Exit menu. • In any of the screen. Help for a particular menu are in any menu, you do not need to save any changes ...
Service Guide - Page 34

...  Advanced Bios Features  BIOS Security Features  Advanced Chipset Features Load Default Settings  Integrated Peripherals Save and Exit Setup  Power Management Features Exit Without Saving :Move Enter:Select - / + / Va:lu e F 1 0 : vSea E S C : E x i t F 1 : G e n earl H e l p F 9 : O p t i m i zeedf aDu l t s Use the arrow keys to scroll to the...
Service Guide - Page 35

...screen displays a summary of this unit. Displays system BIOS version. Chapter 2 25 Copyright (C) 1985-2010, American Megatrends Inc. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number EC Firmware Version Description This field shows the system processor... size of the processor. This field displays...
Service Guide - Page 36

...) Format: HH:MM:SS (hour:minute:second) Instructs the BIOS to configure system Date :Move Enter:Select - / + / Va:lu e F 1 0 : vSea E S C : E x i t F 1 : G e n earl H e l p F 9 : O p t i m i zeedf aDu l t s NOTE: The screen above is for the selected error parameter. Options: • All Errors • No Errors • All, But keyboard 26 Chapter 2 The table below describes the...
Service Guide - Page 37

Advanced BIOS Features The Advanced BIOS Features screen allows configuration of the various advanced BIOS options. Boot Num-Lock USB Beep Message Turns Num-Lock on or off on ...] [Disabled] :Move Enter:Select - / + / Va:lu e F 1 0 : vSea E S C : E x i t F 1 : G e n earl H e l p F 9 : O p t i m i zeedf aDu l t s The table below describes the items, menus, and submenus in this screen.
Service Guide - Page 38

... Remappingt Video Memory Size DVMT mode DVMT/Fixed Memory Size Description When disabled this screen. Set the memory allocated for use with internal graphics. Sets the amount of ...overlapped PCI memory above the total physical memory. Advanced Chipset Features The Advanced Chipset Features screens. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. Turns on DVMT...
Service Guide - Page 39

...Help Item Options Disabled Enabled :Move Enter:Select - / + / Va:lu e F 1 0 : vSea E S C : E x i t F 1 : G e n earl H e l p F 9 : O p t i m i zeedf aDu l t s The table below describes the items, menus, and submenus in this screen. Set the USB storage emulation Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard CIR Controller Enable or disable the audio controller...
Service Guide - Page 40

... Off or On or Last State 30 Chapter 2 Power Management Features The Power Management Features screen contains parameters used for device power management. Disable or Enable auto wake up when the system power is off in this screen. Off causes the device to Ram) and POS (Power on AC Power Loss [S3 (STR)] [Disabled] [Disabled] [Enabled] Mode [Last...
Service Guide - Page 41

....12 V : 1.45 V Help Item If disabled, System Fan will run direstly the maximum speed. Enabled allows auto fan control. Settings in this screen. CMOS Setup Utility - Displays the current CPU fan speed. Displays the power supply voltage for the nominal 3.3V bus. This field is read only. This field is read only.
Service Guide - Page 173

... or dark spots display in the same locations on page 192. 163 Chapter 4 If desktop display resolution is not running on battery alone as this may reduce display brightness. There are...the same location, the LCD is still not resolved, see "Online Support Information" on the screen), the LCD is properly installed. Check the display resolution is listed under Other Devices. 9. ...

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