Acer Aspire Z5710 Support Question
Acer Aspire Z5710 Support Question
Find answers below for this question about Acer Aspire Z5710.Need a Acer Aspire Z5710 manual? We have 1 online manual for this item!
Question posted by shahab531 on June 21st, 2022
Snowy Screen
My ACER Aspire Z5710 23" touchscreen has snowy dots all over making it difficult to see some images.Is there anything I can do to fix it? Can I get a replacement screen? Thanks.
Current Answers
Answer #1: Posted by SonuKumar on June 22nd, 2022 8:45 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,621,300
Member since:
May 9th, 2021 Points: 16,621,300
https://www.manualslib.com/manual/9994/Acer-Z5700-Series.html?page=164#manual
Why is my Acer Aspire screen white?
The white screen is your backlight, you just do not receive any data. This could be because of a bad video card or a bad LVDS cable. Try the external monitor and let us know.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Acer Aspire Z5710 Manual Pages
Service Guide - Page 1
Aspire Z5700/Z5710 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Service Guide - Page 4
... to the accomplishment of additional information related to the current topic. NOTE: This symbol where placed in this manual:
SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT
Denotes actual messages that should be recycled according to any damage that might result from doing.... Conventions
The following conventions are used in the Service Guide designates a component that appear on screen.
Service Guide - Page 11
... computer's many features:
Operating system
• Genuine Windows® 7 Home Premium (Touch Pack)
Processor
Z5710
• Intel® Core™ i7-860/i7-870 processor (8 MB L3 cache, 2.80/2.93... GHz, DDR3 1333 MHz, 95 W), supporting Intel® EM64T Technology, Intel® Virtualization Technology
Z5700/Z5710
• Intel® Core™ i5-650/i5-660/i5-670 processor (4 MB L3 cache, ...
Service Guide - Page 12
Graphics
Z5710 •
•
• • •
• • • Z5700 •
NVIDIA® GeForce® ...rate up to 2560 x 1600: 60 Hz4
Display
23" Full HD 1920 x 1080 pixel resolution, high brightness (300-nit), TFT LCD 16:9 aspect ratio 5 ms response time 16.7 million colors 1000:1 (ACM) contrast ratio
Touchscreen
• Integrated Windows® 7 compliant multi-touch ...
Service Guide - Page 16
System Block Diagram
VRM 11.1 CPU Core ISL6334
LCD Panel CNN
Samsung LTM230TT01 (23'' 16:10) (34.5W)
14.318MHz
ACIN
P5V_STBY VCC5 VCC3 P12V VREG_12V
...(No MXM option)
SATA HDD(3.5") SATA 0
SATA II
SATA ODD
SATA 1
eSATA
SATA 2
2nd SATA HDD (2.5" x SSD)
TOUCH Screen
SATA 3 USB 8
USB 2.0
CAREMA with Array MIC
BLUE TOOTH
USB 4 USB 2
SIDE USB x2
USB 1,5
Lynnfield/ Clarkdale Processor
...
Service Guide - Page 17
... Hibernate mode.
IMPORTANT:Your computer's hardware options, port locations, and indicators may vary from this button to talk through when making VoIP calls. Press this illustration. Component
1
Microphone
2
HD webcam
3
Display screen
4
Acer
TouchPortal
5
Power Button
Icon
Description
Use to turn the power on or off.
Also called Liquid-Crystal Display (LCD), displays...
Service Guide - Page 29
LCD 23" Item
Vendor/model name
Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/ m2) also called Brightness Supported Colors Contrast Ratio Response ...
Service Guide - Page 33
...4 Troubleshooting when problem arises.
Chapter 2
23
Your computer is already properly configured and optimized, and you can also press F10 to save any of screen).
NOTE: You can change the value ...of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press Enter to expand this carefully when making...
Service Guide - Page 34
CMOS Setup Utility
The CMOS Setup Utility screen displays a list of the functions and features available in the BIOS.
CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc.
Product Information
PC ...
Service Guide - Page 39
...]
Help Item
Options
Disabled Enabled
:Move Enter:Select - / + / Va:lu e F 1 0 : vSea E S C : E x i t
F 1 : G e n earl H e l p
F 9 : O p t i m i zeedf aDu l t s
The table below describes the items, menus, and submenus in this screen.
Integrated Peripherals
The Integrated Peripherals screen contains parameters for device peripherals. CMOS Setup Utility -
Service Guide - Page 40
...returns the device to the state it was at a fixed time everyday.
Set the state the device returns to ... l t s
The table below describes the parameters in the event of AC power loss. Power Management Features
The Power Management Features screen contains parameters used for device power management.
Power Management Features
ACPI Suspend Mode Power On by RTC Alarm Power On by Onboard LAN ...
Service Guide - Page 41
... read only. Displays the power supply voltage for the nominal 12.0V bus. This field is read only.
Option N/A
N/A
N/A
N/A
N/A
N/A N/A
Enabled or Disabled. Settings in this screen.
This field is read only. This field is read only.
Displays the power supply voltage for the nominal 5V bus. If disabled the fan runs...
Service Guide - Page 42
... disabled for reducing clock consumption. Frequency Voltage Control
Enable Clock to set memory and processor parameters. Settings in this screen. Copyright (C) 1985-2010, American Megatrends Inc. Frequency Voltage Control
The Frequency Voltage Control Screen to All PCEI Spread Spectrum
[Enabled] [Enabled]
Help Item Options
Disabled Enabled
:Move Enter:Select - / + / Va:lu e F 1 0 : vSea...
Service Guide - Page 43
...password
Press Enter to enter a password during the boot sequence. When set, this screen. When set the security option. The user must enter the correct password to be ...
Press Enter to set the supervisor password. BIOS Security Features
The BIOS Security Features screen contains parameters that help safeguard and protect your computer from unauthorized access.
CMOS Setup Utility...
Service Guide - Page 49
... diskette or USB drive. 2. Copy the file qdmi30a.exe to position 1. 4.
Press F2 during boot to enter the Setup Menu. 3. Boot into DOS. 5. The following screen appears. Using DMI Tools
Use QDMI30A to change the asset tag, product name, or serial number of the functions to modify.
Service Guide - Page 95
... 15 16
Description LVDS Cable CCD Cable Inverter Cable MIC Cable ODD Button Cable Card Reader Cable Bluetooth Cable Home Button Cable
IR Cable Touch Screen Audio Cable TV Tuner Cable Light Foot Cable
USB Cable Speaker Cable Light Pipe Cable
Chapter 3 See "Removing the Thermal Module" on page 84. 4. See...
Service Guide - Page 104
... the bezel. Lift the LCD bracket clear of the disassembly instructions, place something between the LCD face and the tabletop to prevent pressure on the touchscreen sensors. IMPORTANT:Do not place the LCD panel face down. Chapter 3
94
WARNING:When lifting the LCD Assembly, do not touch the Touch sensor modules...
Service Guide - Page 173
... Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is not normal, right-click on the screen), the LCD
is faulty and
should be replaced. If desktop display resolution is listed under Other Devices. 9. e. If display size is only abnormal in an application, check the view settings and...
Service Guide - Page 200
... passed these tests. Appendix B
190 Test Compatible Components
Appendix B
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department.
Refer to the Aspire one series Compatibility Test Report released by Acer's internal testing department.
All of its system functions are tested under OS Linux, Windows® XP Home Edition...
Service Guide - Page 202
and password. These can download information on all of Acer's Notebook, Desktop and Server models including:
• Service guides for all your local Acer branch office.
Also contained on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we have included an Acrobat File to facilitate...
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