Acer Aspire X3910 Support Question
Acer Aspire X3910 Support Question
Find answers below for this question about Acer Aspire X3910.Need a Acer Aspire X3910 manual? We have 1 online manual for this item!
Question posted by ALEXjwb5 on August 21st, 2014
Acer Aspire X3910 Won't Power On
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Current Answers
Answer #1: Posted by freginold on October 8th, 2014 4:24 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Acer Aspire X3910 Manual Pages
Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Acer Aspire X3910 Service Guide
Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 3
iii
All rights reserved. No part of Acer Incorporated. Copyright
Copyright © 2010 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this publication may ...
Service Guide - Page 4
... resulting from any particular purpose. Other brand and product names are trademarks of their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of Intel Corporation. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to change without notice. Pentium Dual...
Service Guide - Page 6
... regional offices or the responsible personnel/channel to those given in the FRU list of this generic service guide.
In such cases, please contact your Acer office may have decided to the BASIC CONFIGURATION decided for whatever reason, a part number change is made, it will NOT be noted in this printed...
Service Guide - Page 7
... 33 Removing the Optical Drive 34 Removing the Hard Disk Drive 37 Removing the Power Supply 38 Removing the Memory Modules 40 Removing the TV Tuner Card 41 Removing ... Mainboard 46 Hardware Diagnostic Procedure 49
Chapter 4 System Troubleshooting
49
System Check Procedures 50 Power System Check 50 System External Inspection 50 System Internal Inspection 50
Checkpoints 51 Viewing BIOS...
Service Guide - Page 10
... system options: • Genuine Windows Vista® Ultimate (32/64-bit) • Genuine Windows Vista Home Premium (32/64-bit) • Windows 7
• Applications • Acer Empowering Technology (Acer eRecovery Management) • Acer Arcade Live • McAfee Internet Security Suite 2009 Trial version • Nero 9
System BIOS
• SPI Flash ROM 16 MB...
Service Guide - Page 13
Icon
Component
1
Power button/power indicator
2
Optical drive bay door
3
Drive bay door eject button
Press to open drive bay door and access the optical drive.
4
Media card reader
5
Headphone/Speaker-out/line-out jack
6
USB 2.0 ports
7
Front IO cover
8
Microphone-in jack
9
CF I/II (CompactFlash Type I/II) slot
10
USB 2.0 port
Chapter 1
5
No.
Service Guide - Page 14
... tuner card) Line-out jack
Microphone/speaker-out/line-in jack S/PDIF port eSATA port USB 2.0 ports VGA/monitor port
HDMI port PS2 keyboard port
Power connector Voltage selector switch Lock slot Key hole PS2 mouse port
Gigabit LAN port (10/100/1000 Mbps)
Rear speaker/surround out jack
Center speaker...
Service Guide - Page 15
Component
1
HDD drive
2
Optical drive
3
Expansion cards
4
Mainboard
5
Heat sink fan assembly
6
Power supply
Chapter 1
7 Internal Components
No.
Service Guide - Page 16
... Green Green Green/ Amber Amber Amber Green -
HDD is installed and functioning correctly. LED indicator Power
HDD activity
LAN port network speed LED (left) LAN port network connection LED (right)
Color ...Green Green - Green
LED status On Blinking Off On Blinking Flashing
Description The system has AC power and is in standby mode. On On On Off On Blinking Off
HDD failure GbE link ...
Service Guide - Page 17
...to run this guide display default system values. These values may be retained when power is a hardware configuration program built into the system ROM, called CMOS RAM.
CMOS... • When redefining the communication ports to prevent any conflicts • When modifying the power management configuration • When changing the password or making other changes to the security setup ...
Service Guide - Page 20
... are not user-configurable. CMOS Setup Utility Product Information
Processor Type
:
Intel (R) Core(TM)2 Quad CPU Q9650
Processor Speed
:3.00GHz
System Memory
:990MB
Product Name
:Aspire X5810
System Serial Number :
System BIOS Version :P01-A4
BIOS Release Date
:08/17/2009
Asset Tag Number
:
@ 3.00GHz
Help Item
Parameter Processor Type Processor...
Service Guide - Page 35
...mismatch when putting back the components.
You will see a slightly difference between an actual X3910 system and some images hereafter. Disassembly Requirements
To disassemble the computer, you need the ... process, group the screws with the corresponding components to disassemble the desktop computer for the different components vary in size. Chapter 3
System Disassembly
This chapter contains ...
Service Guide - Page 42
... the optical drive.
(2). See "Removing the Processor" on page 32. 4. Disconnect the data and power cables from the HDD-ODD bracket.
See "Removing the Heat Sink Fan Assembly" on page 33. 5. Screw (Quantity) 6-32 xL6 (2)
Color Silver
X3910
Torque 5.7 to 6.3 kgf-cm
Part No. 86.00J44.C60
34
Chapter 3 Removing the Optical...
Service Guide - Page 57
..., or modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in this chapter are only intended to test Acer products. Chapter 4
49 Refer to "Power System Check" on page 50 and "Beep Codes" on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
IMPORTANT:The diagnostic tests...
Service Guide - Page 58
... Disassembly"
on page 27. 7. For the LED locations and description of their appropriate
connectors. 9.
Power on a flat, stable surface. 6. Make sure that components are firmly and correctly attached to it...blocked. 3. Turn off the system and all components are Acer-qualified and supported. 10. Verify that could short out power. 4. Refer to the system and AC source. If ...
Service Guide - Page 72
... communicate these purposes, we offer, accompanied by a list of telephone, fax, and email
contacts for all your local Acer branch office. If you need them. These can download information materials for all of Acer notebook, desktop and server models including:
q Service guides for all models q User's manuals q Training materials q BIOS updates q Software utilities...
Service Guide - Page 77
...scrap or to return the defective parts, follow the rules set by your regional Acer office on your Acer office may have a different part number code from those given in global configuration ... chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the X3810/X5810 desktop computer.
For whatever reasons a part number is changed, it properly, or follow the local government...
Service Guide - Page 80
X3910 FRU List
Category ACCESSORY REMOTE CONTROLLER
RECEIVER BOARDS
Part Name
Acer Part Number
REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR EMEA
REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR US
REMOTE ...
Service Guide - Page 88
... DELTA DPS-220UB-1 A POWER SUPPLY 220W DELTA DPS-220UB POWER SUPPLY 220W LITE-ON DPS-220UB
SCRW I NO6-32 L5 BZN SCRW PAN #6-32 L6 NI BOXER WZS SCERW #6-32 L5 PAN NI SCREW PAN M3 L5 BZN SCREW FLAT #6-32*3/16 NI
SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810 SPEAKER...
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