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Acer Aspire 5755G Support Question

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Question posted by Rusty123 on January 18th, 2013

I Need Help With Battery Charging Failure On Acer 5755g Laptop

Have tried replacing battery but still no help. Laptop will only run with power connected. Solid charge indication (orange lamp) but charge icon stays stationary. any help appreciated

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Answer #1: Posted by tintinb on January 18th, 2013 1:21 PM

This answer was accepted by the poster of the original question.

tintinb

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October 26th, 2012

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If replacing the battery did not solve the problem, you have to consider replacing the charger. You can purchase a compatible charger for this device online. I have provided the product link below:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Answer #2: Posted by tiffany2007 on January 22nd, 2013 12:02 AM

tiffany2007

Member since:
October 22nd, 2012

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If your laptop computer runs normally on the ac adapter, but the battery won't charge, please try the following troubleshooting steps:

1) Remove the battery from the system.

2) Look at the connectors in the bay and on the battery for signs of physical damage.

3) Check the battery charge by pressing the status button or image on the battery near the LED's. Note: The lights indicate the current amount of charge on the battery. If all the LED's come on when you press on the butto, the battery is fully charged. If fewer lights are lit, then the battery is partially charged. If any lights flashm or blinkm there could be a problem with the battery.

4) Reinsert the battery; puch until it locks into place and the latch snaps back to the locked position.

http://www.chargerbuy.com/replacement-acer-aspire-5755-ac-adapter-19v-90watt.html

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