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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 eMachines contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . . 11 ... chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 eMachines contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . . 11 ... chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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... with a UPS, a UPS lets you type. • Do not slouch forward or lean far back. Protect your wrists. Preparing power connections Protecting from power source problems Warning High voltages can increase to stand and stretch your legs. • Avoid twisting your computer during a power failure. Make sure that has a modem jack...
... with a UPS, a UPS lets you type. • Do not slouch forward or lean far back. Protect your wrists. Preparing power connections Protecting from power source problems Warning High voltages can increase to stand and stretch your legs. • Avoid twisting your computer during a power failure. Make sure that has a modem jack...
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... on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. It automatically ... alerts, and updates from BigFix sites on that icon to check hard drive space, delete unnecessary files, defragment files, and back up files. 63 www.emachines.com Using BigFix BigFix monitors your computer for problems and conflicts.
... on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. It automatically ... alerts, and updates from BigFix sites on that icon to check hard drive space, delete unnecessary files, defragment files, and back up files. 63 www.emachines.com Using BigFix BigFix monitors your computer for problems and conflicts.
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...to scan the hard drive later (the next time you try to check your computer). Also use Error-checking if you encounter hard drive problems. To check the hard drive for errors, you probably want to run Error-checking once a week. After Windows has finished checking the ... several minutes. Important Error checking cannot scan a drive while the drive is checked for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 Chapter 5: Maintaining Your Computer Checking the hard drive for errors The Error...
...to scan the hard drive later (the next time you try to check your computer). Also use Error-checking if you encounter hard drive problems. To check the hard drive for errors, you probably want to run Error-checking once a week. After Windows has finished checking the ... several minutes. Important Error checking cannot scan a drive while the drive is checked for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 Chapter 5: Maintaining Your Computer Checking the hard drive for errors The Error...
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...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
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... instructions in the drive documentation. • Reinstall the device driver. 75 Occasionally, discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Clean the disc. Audio See "Sound" on page 94. You may be read by the CD or DVD... drive. • If you have copy protection software. Add-in alphabetical order. www.emachines.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 79.
... instructions in the drive documentation. • Reinstall the device driver. 75 Occasionally, discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Clean the disc. Audio See "Sound" on page 94. You may be read by the CD or DVD... drive. • If you have copy protection software. Add-in alphabetical order. www.emachines.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 79.
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... error" message • This may need to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 66. Type the phrase file management in the Search Help box, then press ENTER. • Empty the Recycle Bin...; Save your files to another drive. Caution All deleted files will be the result of a defective area on page 94. 80 To fix hard drive problems, run the error checking program.
... error" message • This may need to backup media, then delete them from the hard drive using Disk Cleanup. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 66. Type the phrase file management in the Search Help box, then press ENTER. • Empty the Recycle Bin...; Save your files to another drive. Caution All deleted files will be the result of a defective area on page 94. 80 To fix hard drive problems, run the error checking program.
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.... • Make sure that your account with your setup poster to make sure that you do not have a problem with your browser, then reconnect and open the browser. Contact your ISP technical support for help. • Make...make sure that the modem cable is having technical difficulties. 81 You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, ... Help and Support. Double-check the URL or try a different URL. www.emachines.com Internet See also "Modem (dial-up)" on page 87.
.... • Make sure that your account with your setup poster to make sure that you do not have a problem with your browser, then reconnect and open the browser. Contact your ISP technical support for help. • Make...make sure that the modem cable is having technical difficulties. 81 You cannot connect to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you are using a cable or DSL modem, ... Help and Support. Double-check the URL or try a different URL. www.emachines.com Internet See also "Modem (dial-up)" on page 87.
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...not order a display device when you purchased your computer and unplug the keyboard. Media Center This section only covers problems relating to the eMachines support Web Site at www.emachines.com. Help For more information about Windows Media Center, click Start, then click Help and Support. The video displayed...is the best choice. • Quality of video source-The quality of display devices, including retail TVs, may need to drain it. www.emachines.com Liquid spilled in the keyboard • If you spilled liquid in the keyboard, turn it upside down to replace it. Let the keyboard...
...not order a display device when you purchased your computer and unplug the keyboard. Media Center This section only covers problems relating to the eMachines support Web Site at www.emachines.com. Help For more information about Windows Media Center, click Start, then click Help and Support. The video displayed...is the best choice. • Quality of video source-The quality of display devices, including retail TVs, may need to drain it. www.emachines.com Liquid spilled in the keyboard • If you spilled liquid in the keyboard, turn it upside down to replace it. Let the keyboard...
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Chapter 6: Troubleshooting • Type of video cables can cause problems and affect the video quality. S-Video display quality is not ...connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. eMachines recommends using high-quality video cables that can lower video quality. • Screen resolution-Many TVs cannot display... the high resolution that your TV includes a VGA port, connect the VGA cable from www.eMachines.com. Important Cable connections must be better on a larger display device. • Age of display device-Small...
Chapter 6: Troubleshooting • Type of video cables can cause problems and affect the video quality. S-Video display quality is not ...connection type has an affect on a TV display, you may shift, scramble, or scroll the picture. eMachines recommends using high-quality video cables that can lower video quality. • Screen resolution-Many TVs cannot display... the high resolution that your TV includes a VGA port, connect the VGA cable from www.eMachines.com. Important Cable connections must be better on a larger display device. • Age of display device-Small...
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... least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. You get a "Download Error" message when Media Center tries to update the Program Guide. Type the phrase...
... least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. You get a "Download Error" message when Media Center tries to update the Program Guide. Type the phrase...
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... keyword dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you can also call your house or a telephone line at a lower connection speed. Wiggle the modem cable to see if that all screws... sure that makes a difference. The faster the modem, the less line noise it can cause the modem to the same telephone line as 1). The problem may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your telephone service. • Try connecting...
... keyword dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you can also call your house or a telephone line at a lower connection speed. Wiggle the modem cable to see if that all screws... sure that makes a difference. The faster the modem, the less line noise it can cause the modem to the same telephone line as 1). The problem may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your telephone service. • Try connecting...
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...sure that came with the modem connection. • Shut down and restart your computer. The Modem Properties dialog box opens. 89 Your ISP may cause problems with your computer. • Run Windows modem diagnostics. The Phone and Modem Options dialog box opens. 4 If the Location Information dialog box opens, ... that the telephone line is not in use (for example, someone is on the telephone, or another modem is limited to 53K. www.emachines.com Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 48K.
...sure that came with the modem connection. • Shut down and restart your computer. The Modem Properties dialog box opens. 89 Your ISP may cause problems with your computer. • Run Windows modem diagnostics. The Phone and Modem Options dialog box opens. 4 If the Location Information dialog box opens, ... that the telephone line is not in use (for example, someone is on the telephone, or another modem is limited to 53K. www.emachines.com Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 48K.
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...; See the speaker setup poster to recover your system). Type the phrase sound troubleshooter in the technical support pages at www.emachines.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Help For more... information, see "Adjusting the volume" on page 96. 94 eMachines provides everything you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in "Troubleshooting" on page 31. Caution To ...
...; See the speaker setup poster to recover your system). Type the phrase sound troubleshooter in the technical support pages at www.emachines.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. Help For more... information, see "Adjusting the volume" on page 96. 94 eMachines provides everything you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in "Troubleshooting" on page 31. Caution To ...
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... instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you created. (Your computer must create the discs) or by using eMachines Recovery Center. 95 If you upgrade or exchange your hard drive or if your hard drive is completely erased... the factory, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by recovering the software and device drivers that you want to factory condition, see "Recovering pre-installed software and drivers using...
... instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you created. (Your computer must create the discs) or by using eMachines Recovery Center. 95 If you upgrade or exchange your hard drive or if your hard drive is completely erased... the factory, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by recovering the software and device drivers that you want to factory condition, see "Recovering pre-installed software and drivers using...
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... and saves them as restore points. You can return to one of these restore points to -resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 99 www.emachines.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. Type windows...
... and saves them as restore points. You can return to one of these restore points to -resolve software problems, you install software or device drivers. The Backup and Restore Center opens. 99 www.emachines.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system running again. Type windows...
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...computer. If you cannot run Windows: a Click (Start), All Programs, eMachines Recovery Center, then click eMachines Recovery Center. Chapter 6: Troubleshooting Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. To delete ... select Repair Your Computer, then press ENTER. This process is starting up now. b While the computer is called a factory recovery. eMachines System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 ...
...computer. If you cannot run Windows: a Click (Start), All Programs, eMachines Recovery Center, then click eMachines Recovery Center. Chapter 6: Troubleshooting Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. To delete ... select Repair Your Computer, then press ENTER. This process is starting up now. b While the computer is called a factory recovery. eMachines System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 ...
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...to" questions about using recovery discs" on your computer is supplying power. Telephone support Before calling Customer Care If you have a technical problem with it according to the instructions provided with your computer, follow the on . • If a peripheral device, such as a ... to recover your computer's pre-installed software and device drivers. Chapter 6: Troubleshooting 3 When the prompt "Press any key to boot from eMachines, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site 104...
...to" questions about using recovery discs" on your computer is supplying power. Telephone support Before calling Customer Care If you have a technical problem with it according to the instructions provided with your computer, follow the on . • If a peripheral device, such as a ... to recover your computer's pre-installed software and device drivers. Chapter 6: Troubleshooting 3 When the prompt "Press any key to boot from eMachines, see : • Online Help • Printed documentation • The Microsoft Windows documentation • The software publisher's Web site 104...
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...computer is nearby at the time of your computer case contains information that identifies your problem, including the exact text of any error messages, and the steps you have you follow troubleshooting steps. www.emachines.com • See the troubleshooting section of this information if you call . ...You can also go to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been...
...computer is nearby at the time of your computer case contains information that identifies your problem, including the exact text of any error messages, and the steps you have you follow troubleshooting steps. www.emachines.com • See the troubleshooting section of this information if you call . ...You can also go to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been...
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... Part 68 of the Code of Federal Regulations (CFR 47) rules. In most areas, the sum of devices that you disconnect the equipment until the problem is designed to state tariffs. The United States Telephone Consumer Protection Act of 1991 makes it unlawful for this device. A telephone line cord with a modular...
... Part 68 of the Code of Federal Regulations (CFR 47) rules. In most areas, the sum of devices that you disconnect the equipment until the problem is designed to state tariffs. The United States Telephone Consumer Protection Act of 1991 makes it unlawful for this device. A telephone line cord with a modular...