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User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure.
■ Make sure that your hard drive is not full.
■ If an error message appears on page 56. Help and Support
For more information about troubleshooting, click Start, then click...
User Guide - Page 68
... Ethernet network jack. If you still get the error, your Internet service provider (ISP) is having multiple programs open the browser. Contact your ISP technical support for help.
■ Make sure that the connections have lost your Internet connection, or your computer
62
www.eMachines.com
Chapter 6: Troubleshooting
Internet
See also "Modem (dial-up )" on...
User Guide - Page 70
... temporarily disable the service.
Contact your telephone service to get the correct code to the telephone ...Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
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Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Memory error...
User Guide - Page 77
...
opens.
3 Right-click the name of the printer you want to work offline.
Troubleshooting
■ Check the cable for instructions on installing the printer driver. You see a "Printer queue is not set to use. To make sure that the printer is full" error message ■ Make sure that came with your printer for bent or broken...
NG3 Hardware Reference - Page 143
In most cases of hard-to-resolve software problems, you can restore your system to your system settings and saves it as a restore point.
The Microsoft Windows XP Help and Support Center opens.
2 Click Undo changes to a previous condition. To restore using eMachines System Recovery, you should try Microsoft System Restore to determine whether you can return...
NG3 Hardware Reference - Page 183
... electricity, see the program's printed documentation or the online help eMachines Customer Care in the Search box, then
click the arrow.
If you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your hard drive is not full.
■ If an error message appears on page 154.
NG3 Hardware Reference - Page 187
CHAPTER 14: Troubleshooting
www.emachines.com
Hard drive
Caution
All deleted files will be accessed, or you see "Checking the hard drive for help.
■ Make sure that the modem cable is set up )" on page 11 or your setup poster to another drive. For instructions on the hard drive.
You cannot connect to make sure that you do not have been made...
NG3 Hardware Reference - Page 188
...driver. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open on your computer
People are unable to browse the Internet This problem...loosen a key that a key is set up correctly. Let the keyboard dry ...troubleshooting connections in correctly. You see an "Unable to drain it. www.emachines.com
Troubleshooting
Help and Support...
NG3 Hardware Reference - Page 190
... features, produce a better quality picture, and support higher screen resolutions. The Media Center video display... scan lines.
You want to change display settings to display the picture on other half of...emachines.com
Troubleshooting
■ Age of the TV-Newer TVs usually have Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update...
NG3 Hardware Reference - Page 191
... My Computer window
■ Reboot your telephone service to get the following "Download Error" message when the Media Center tries to update the Program Guide:
■ You must be connected to the Internet to temporarily disable the service. CHAPTER 14: Troubleshooting
www.emachines.com
You get the correct code to update the Program Guide.
Memory card reader Modem (dial-up...
NG3 Hardware Reference - Page 192
..., then click Help and Support. Line noise is a common problem that makes a difference. The telephone line may be having technical difficulties. If your computer has a v.92 modem, the speed at which you can connect on this line, call your telephone service.
■ Try connecting with just one program.
■ Review the troubleshooting information under "Internet...
NG3 Hardware Reference - Page 193
... opens.
Handshaking is noisy when it begins handshaking. You may cause problems with no data, or if you want to adjust, then click ...Troubleshooting
www.emachines.com
Your fax communications program only sends and receives faxes at
14,400 bps when you can turn down and restart your setup poster to make sure that the connections have a 56K modem
Current fax technology only supports...
NG3 Hardware Reference - Page 197
...set to use. See the guide that the printer is on installing the printer driver. You see a "Printer is out of paper" error message
After adding paper, make sure that came with your Control Panel is in the printer setup. The Control Panel window opens. Help and Support
For more information about troubleshooting... printer documentation for instructions for instructions on but will ...
NG3 Hardware Reference - Page 198
... turned off.
The technician may have you have "how to" questions about troubleshooting, click Start, then click Help and Support. www.emachines.com
Telephone support
Sound
Help and Support
For more information about using external speakers, see the speaker setup poster to troubleshoot your computer problem if power cords or plugs are configured correctly. You are not getting...
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