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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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... are sure that you are provided with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to help you keep your... behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com We sincerely hope that you will receive the utmost satisfaction and enjoyment from all of services and support. Please read this manual carefully to provide best-of your new computer. to ...
... are sure that you are provided with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to help you keep your... behind our value proposition to high-quality, brand-name components at eMachines. 2 www.eMachines.com We sincerely hope that you will receive the utmost satisfaction and enjoyment from all of services and support. Please read this manual carefully to provide best-of your new computer. to ...
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... the many features of help information by clicking a link, performing a search, or browsing the index. www.eMachines.com 3 To start Help and Support: ■ Click Start, then click Help and Support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications...
... the many features of help information by clicking a link, performing a search, or browsing the index. www.eMachines.com 3 To start Help and Support: ■ Click Start, then click Help and Support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications...
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... for the type of your computer for problems and conflicts. Chapter 1: Getting Help Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search Results list. To fix the problem, click on that icon to search for and access ... are located in Help and Support and contain the words you want to your search topic. ■ Full-text Search Matches - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To view a list of results you entered in...
... for the type of your computer for problems and conflicts. Chapter 1: Getting Help Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search Results list. To fix the problem, click on that icon to search for and access ... are located in Help and Support and contain the words you want to your search topic. ■ Full-text Search Matches - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To view a list of results you entered in...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to your line of sight. ■ Place your wrists. www.eMachines.com 17 If the desk is not adjustable or is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are positioned... distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of tasks. You should be perpendicular to provide extra back...
... the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to your line of sight. ■ Place your wrists. www.eMachines.com 17 If the desk is not adjustable or is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are positioned... distribute your weight evenly on the chair and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of tasks. You should be perpendicular to provide extra back...
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... you have to restart (reboot) your computer. For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 Important If your computer does not turn it . Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer ... close programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and Support For more information see "Enhanced keyboard" on page 22. The Task Manager window opens. 2 Click the Applications tab, then click the program ...
... you have to restart (reboot) your computer. For more information, for about installing peripheral devices, click Start, then click Help and Support. www.eMachines.com 21 Important If your computer does not turn it . Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer ... close programs that is not responding. 3 Click End Task. 4 Click X in the Search box , then click the arrow. Help and Support For more information see "Enhanced keyboard" on page 22. The Task Manager window opens. 2 Click the Applications tab, then click the program ...
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...digital cameras to your computer will prompt you plug it into the appropriate port. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. After doing this, you install a printer, scanner, or other peripheral device Important Before you can disconnect and ... these ports to install any time. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Help and Support For more information about installing peripheral devices, click Start, then click...
...digital cameras to your computer will prompt you plug it into the appropriate port. For more information about port locations, "Checking Out Your eMachines Computer" on page 7. After doing this, you install a printer, scanner, or other peripheral device Important Before you can disconnect and ... these ports to install any time. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Help and Support For more information about installing peripheral devices, click Start, then click...
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... memory card reader to transfer pictures from one media type to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ ...from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer.
... memory card reader to transfer pictures from one media type to another. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia™) Memory Stick® Memory Stick PRO™ ...from a digital camera to your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer.
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www.eMachines.com When spilled onto computer components, almost any liquid can clog the internal mechanisms. ■ Do not block the ventilation fan. ■ When storing your ... for your computer. New content is the online extension of Windows that you put it running smoothly. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. To run Windows Update: 1 Connect to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Magnetic...
www.eMachines.com When spilled onto computer components, almost any liquid can clog the internal mechanisms. ■ Do not block the ventilation fan. ■ When storing your ... for your computer. New content is the online extension of Windows that you put it running smoothly. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. To run Windows Update: 1 Connect to extreme temperature changes. ■ Keep all liquids away from magnetic fields. Magnetic...
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...service when you are opening contains a macro that are activated on diskettes, attached to Norton AntiVirus. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Type the keyword viruses in the Search box , then click the arrow. Protect your computer. ... updating the Norton AntiVirus program to another. Viruses can damage data or cause your computer against the latest viruses. Help and Support For more information about protecting your computer to malfunction. Some viruses go undetected for viruses before installing them. ■ Disabling macros...
...service when you are opening contains a macro that are activated on diskettes, attached to Norton AntiVirus. To scan for viruses www.eMachines.com 39 Norton AntiVirus opens. Type the keyword viruses in the Search box , then click the arrow. Protect your computer. ... updating the Norton AntiVirus program to another. Viruses can damage data or cause your computer against the latest viruses. Help and Support For more information about protecting your computer to malfunction. Some viruses go undetected for viruses before installing them. ■ Disabling macros...
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... Never remove your computer case cover while your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your hard drive is not full. ■... that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com For more information about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing...
... Never remove your computer case cover while your computer and contact a qualified computer technician. Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your hard drive is not full. ■... that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com For more information about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing...
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... more information about restoring deleted files, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key, the file cannot be restored. To...
... more information about restoring deleted files, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com File management A file was accidentally deleted If a file was deleted while holding down the SHIFT key, the file cannot be restored. To...
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To fix hard drive problems, run the Error checking program. www.eMachines.com 61 You see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to backup media, then ... drive, then press ENTER. If the hard drive is in the Search box , then click the arrow. Help and Support For more information about file management, click Start, then click Help and Support. Caution All deleted files will be the result of a defective area on the hard drive. You see an "Insufficient...
To fix hard drive problems, run the Error checking program. www.eMachines.com 61 You see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to backup media, then ... drive, then press ENTER. If the hard drive is in the Search box , then click the arrow. Help and Support For more information about file management, click Start, then click Help and Support. Caution All deleted files will be the result of a defective area on the hard drive. You see an "Insufficient...
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OR - Contact your ISP technical support for help. ■ Make sure that your account with your Internet service provider (ISP) is having multiple programs open on page 64. You see an "... with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up correctly. If you still get the error, your computer 62 www.eMachines.com Double-check the URL or try a different URL. If you are using a cable or...
OR - Contact your ISP technical support for help. ■ Make sure that your account with your Internet service provider (ISP) is having multiple programs open on page 64. You see an "... with your modem. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Help and Support For more information, "Modem (dial-up correctly. If you still get the error, your computer 62 www.eMachines.com Double-check the URL or try a different URL. If you are using a cable or...
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... cables and switch boxes. ■ Clean the keyboard by using it again. Liquid spilled in the keyboard If you spilled liquid in correctly. www.eMachines.com 63 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the ... that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to drain it. Contact your ISP for technical support. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting People are sending you e-mail messages, but you have not...
... cables and switch boxes. ■ Clean the keyboard by using it again. Liquid spilled in the keyboard If you spilled liquid in correctly. www.eMachines.com 63 For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the ... that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to drain it. Contact your ISP for technical support. Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting People are sending you e-mail messages, but you have not...
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... help determine if a memory module is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the connections have additional telephone services such as call waiting,... computer. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back"...
... help determine if a memory module is disabled before using the modem. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Also make sure that the connections have additional telephone services such as call waiting,... computer. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service. See "Desktop PC Back"...
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... the same telephone line as the modem. ■ Make sure that the connectors are correct. Help and Support For more information about dialing properties, click Start, then click Help and Support. Listen to see if that all screws in Category View, click Printers and Other Hardware. 2 Click/Double... speed. Dial a single number (such as the modem. Wiggle the modem cable to the line using a digital, rollover, or PBX line. www.eMachines.com 65 If your telephone. The faster the modem, the less line noise it can connect on the same line as 1). Troubleshooting To check the...
... the same telephone line as the modem. ■ Make sure that the connectors are correct. Help and Support For more information about dialing properties, click Start, then click Help and Support. Listen to see if that all screws in Category View, click Printers and Other Hardware. 2 Click/Double... speed. Dial a single number (such as the modem. Wiggle the modem cable to the line using a digital, rollover, or PBX line. www.eMachines.com 65 If your telephone. The faster the modem, the less line noise it can connect on the same line as 1). Troubleshooting To check the...