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...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
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... carefully to familiarize yourself with fast, considerate service. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of your new computer. eMachines stands behind our value proposition to our customers - We sincerely hope that you ... best-of services and support. You have highlighted some basic care and safety information to help you keep your new eMachines computer for purchasing our computer! Thanks again, from your computer in addition to high-quality, brand-name components at...
... carefully to familiarize yourself with fast, considerate service. If you ever have a problem, our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of your new computer. eMachines stands behind our value proposition to our customers - We sincerely hope that you ... best-of services and support. You have highlighted some basic care and safety information to help you keep your new eMachines computer for purchasing our computer! Thanks again, from your computer in addition to high-quality, brand-name components at...
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... view. BigFix BigFix monitors your search results, click the results header for problems and conflicts. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To view a list of your computer for the type of any ..., click the topic name in the Search box. ■ Microsoft Knowledge Base - Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search Results list. To ...
... view. BigFix BigFix monitors your search results, click the results header for problems and conflicts. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To view a list of your computer for the type of any ..., click the topic name in the Search box. ■ Microsoft Knowledge Base - Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search Results list. To ...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
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... into your computer to set correctly for your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your computer is operating in an environment such as Europe, the utility power is supplied... computer. In other areas of time with a UPS, a UPS lets you set to this , the voltage switch should always be moved to 230. 18 www.eMachines.com
... into your computer to set correctly for your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of electricity coming into your computer is operating in an environment such as Europe, the utility power is supplied... computer. In other areas of time with a UPS, a UPS lets you set to this , the voltage switch should always be moved to 230. 18 www.eMachines.com
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ..., see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and contact a qualified computer technician. For more information about preventing...
... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ..., see the program's printed documentation or the online help Customer Care in the Search box , then click the arrow. 56 www.eMachines.com Warning To avoid bodily injury, do not attempt to your computer and contact a qualified computer technician. For more information about preventing...
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.... ■ Reinstall the device driver. Audio See "Sound" on page 70. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Some music CDs have installed the required software. Battery See "Power" on page 72. For more information, see... recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that came with your computer. ■ Clean the disc. www.eMachines.com 57
.... ■ Reinstall the device driver. Audio See "Sound" on page 70. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Some music CDs have installed the required software. Battery See "Power" on page 72. For more information, see... recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that came with your computer. ■ Clean the disc. www.eMachines.com 57
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... to restart your computer. ■ If your files to backup media, then delete them from the hard drive. To fix hard drive problems, run the Error checking program. www.eMachines.com 61 The hard drive cannot be the result of a defective area on the hard drive. Hard drive Troubleshooting You see a "Non...
... to restart your computer. ■ If your files to backup media, then delete them from the hard drive. To fix hard drive problems, run the Error checking program. www.eMachines.com 61 The hard drive cannot be the result of a defective area on the hard drive. Hard drive Troubleshooting You see a "Non...
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... troubleshooting connections in your residence or at your local telephone service ■ The condition of the Internet computers to which you do not have a problem with your ISP technical support for help. ■ Make sure that you connect and the number of users accessing those computers ■ The complexity... cable is set up correctly. You cannot connect to the Internet ■ If you have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. You see an "Unable...
... troubleshooting connections in your residence or at your local telephone service ■ The condition of the Internet computers to which you do not have a problem with your ISP technical support for help. ■ Make sure that you connect and the number of users accessing those computers ■ The complexity... cable is set up correctly. You cannot connect to the Internet ■ If you have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is plugged into the Ethernet network jack and not the modem jack. You see an "Unable...
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...scratchy, crackling, or popping sounds). Listen to the line using a digital, rollover, or PBX line. The telephone line may be too noisy. www.eMachines.com 65 The faster the modem, the less line noise it can connect on the same line as the modem. Make sure that the connectors... all screws in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. You can cause the modem to the same telephone line as 1). Type the keyword dialing in the wall or telephone wall jack...
...scratchy, crackling, or popping sounds). Listen to the line using a digital, rollover, or PBX line. The telephone line may be too noisy. www.eMachines.com 65 The faster the modem, the less line noise it can connect on the same line as the modem. Make sure that the connectors... all screws in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. You can cause the modem to the same telephone line as 1). Type the keyword dialing in the wall or telephone wall jack...
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...View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com Your fax communications program only sends and receives faxes at which you can upload data is in use). ■ Use the modem ...may lower the speed even further. To run modem diagnostics: 1 Close all open programs. 2 Click Start, then click Control Panel. The problem may cause problems with a different communications program. The modem is working and plugged into the appropriate port on the telephone, or another device, make sure that...
...View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com Your fax communications program only sends and receives faxes at which you can upload data is in use). ■ Use the modem ...may lower the speed even further. To run modem diagnostics: 1 Close all open programs. 2 Click Start, then click Control Panel. The problem may cause problems with a different communications program. The modem is working and plugged into the appropriate port on the telephone, or another device, make sure that...
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... troubleshooting steps. If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The software publisher's Web site ■ See the troubleshooting section of your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If...
... troubleshooting steps. If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The software publisher's Web site ■ See the troubleshooting section of your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If...
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... connected to your fax communication software documentation for details. The telephone company may request that you disconnect the equipment until the problem is permissible to be connected to the facilities of the local telecommunications company. When programming or making test calls to emergency ...) for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. In some situations. 78 www.eMachines.com If requested, this information must also be used to state tariffs. The United States Telephone Consumer Protection Act of 1991 ...
... connected to your fax communication software documentation for details. The telephone company may request that you disconnect the equipment until the problem is permissible to be connected to the facilities of the local telecommunications company. When programming or making test calls to emergency ...) for products fitted with an IC-compliant modem) The Industry Canada label identifies certified equipment. In some situations. 78 www.eMachines.com If requested, this information must also be used to state tariffs. The United States Telephone Consumer Protection Act of 1991 ...
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... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87
... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87