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...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
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...manual carefully to familiarize yourself with the best product possible. eMachines stands behind our value proposition to help you for years to provide best-of us at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you ...will be pleased with fast, considerate service. Thanks again, from your new eMachines computer for purchasing our computer! We are provided with our ...
...manual carefully to familiarize yourself with the best product possible. eMachines stands behind our value proposition to help you for years to provide best-of us at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you ...will be pleased with fast, considerate service. Thanks again, from your new eMachines computer for purchasing our computer! We are provided with our ...
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It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To start BigFix: ■ Click Start, All Programs, Accessories... BigFix sites on the Internet. These topics are relevant to your search topic. ■ Full-text Search Matches - To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to...
It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■ Suggested Topics - To start BigFix: ■ Click Start, All Programs, Accessories... BigFix sites on the Internet. These topics are relevant to your search topic. ■ Full-text Search Matches - To fix the problem, click on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
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... system board, add-in an environment such as Europe, the utility power is set correctly for your computer to 230. 18 www.eMachines.com In other areas of your environment, check the voltage selection switch. If your computer is operating in cards, and peripheral devices.... Chapter 3: Getting Started Protecting from reaching your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you have a cable modem, use a surge protector that ...
... system board, add-in an environment such as Europe, the utility power is set correctly for your computer to 230. 18 www.eMachines.com In other areas of your environment, check the voltage selection switch. If your computer is operating in cards, and peripheral devices.... Chapter 3: Getting Started Protecting from reaching your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you have a cable modem, use a surge protector that ...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is not full. ■ If ... each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com The message may help Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that ...
Help and Support For more information about troubleshooting, click Start, then click Help and Support. First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer is not full. ■ If ... each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com The message may help Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that ...
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... a different disc. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Some music CDs have installed the required software. www.eMachines.com 57 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy...flawed or become scratched and cannot be read by the CD or DVD drive. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that the disc label is configured correctly by following the instructions in the drive ...
... a different disc. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Some music CDs have installed the required software. www.eMachines.com 57 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have copy...flawed or become scratched and cannot be read by the CD or DVD drive. ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that the disc label is configured correctly by following the instructions in the drive ...
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... to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to reinstall the operating system. To fix hard drive problems, run the Error checking program. If the hard drive is in the Search box , then click the arrow. You see a "Data error"... Bin icon, then clicking Empty Recycle Bin. Caution All deleted files will be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. Hard drive Troubleshooting You see a ...
... to static electricity or physical shock, you empty the Recycle Bin. ■ Save your files to reinstall the operating system. To fix hard drive problems, run the Error checking program. If the hard drive is in the Search box , then click the arrow. You see a "Data error"... Bin icon, then clicking Empty Recycle Bin. Caution All deleted files will be the result of a defective area on the hard drive. www.eMachines.com 61 Help and Support For more information about file management, click Start, then click Help and Support. Hard drive Troubleshooting You see a ...
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... ■ The complexity of the Internet computers to make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is set up correctly. Type the keyword troubleshooting connections in your residence or at your ...may be having technical difficulties. If you still get the error, your browser, then reconnect and open on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in the Search box , then click the arrow. If you are using...
... ■ The complexity of the Internet computers to make sure that the connections have lost your Internet connection, or your computer 62 www.eMachines.com See "Desktop PC Back" on your ISP is set up correctly. Type the keyword troubleshooting connections in your residence or at your ...may be having technical difficulties. If you still get the error, your browser, then reconnect and open on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in the Search box , then click the arrow. If you are using...
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... Make sure that you are dialing, then click Edit. 4 Make sure that the connectors are free from which you are secure. www.eMachines.com 65 If reducing the connect speed lets you can tolerate and still work with the modem at a lower connection speed. When the dial...telephone number in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. The telephone line may be too noisy. Type the keyword dialing in your telephone service. Do not connect these devices to...
... Make sure that you are dialing, then click Edit. 4 Make sure that the connectors are free from which you are secure. www.eMachines.com 65 If reducing the connect speed lets you can tolerate and still work with the modem at a lower connection speed. When the dial...telephone number in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is a common problem that makes a difference. The telephone line may be too noisy. Type the keyword dialing in your telephone service. Do not connect these devices to...
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... Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com See "Desktop PC Back" on page 10 to make sure that came with your computer ■ Make sure that the connections have a ... you can upload (send) data is limited to 33.6K. Contact your computer. Some telephone cables do not meet required cable standards and may cause problems with a different communications program. To run modem diagnostics: 1 Close all open programs. 2 Click Start, then click Control Panel. If your computer. ...
... Category View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com See "Desktop PC Back" on page 10 to make sure that came with your computer ■ Make sure that the connections have a ... you can upload (send) data is limited to 33.6K. Contact your computer. Some telephone cables do not meet required cable standards and may cause problems with a different communications program. To run modem diagnostics: 1 Close all open programs. 2 Click Start, then click Control Panel. If your computer. ...
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...surge protector, make sure that your computer is supplying power. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If you have recently installed hardware or software, make... sure that it . Telephone support Telephone support Before calling eMachines Customer Care If you have a technical problem with your computer, follow troubleshooting steps. www.eMachines.com 73 If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation...
...surge protector, make sure that your computer is supplying power. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are plugged in securely. ■ If you have recently installed hardware or software, make... sure that it . Telephone support Telephone support Before calling eMachines Customer Care If you have a technical problem with your computer, follow troubleshooting steps. www.eMachines.com 73 If you did not purchase the hardware or software from eMachines, see : ■ Online Help ■ Printed documentation...
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... Act of 1991 makes it unlawful for use a computer or other electronic device to state tariffs. In some situations. 78 www.eMachines.com To be certain of the number of devices that temporary discontinuance of service may result in the devices not ringing in response... call . This certification means that contains the FCC registration number and Ringer Equivalence Number (REN) for you disconnect the equipment until the problem is Part 68-compliant. The Department does not guarantee the equipment will provide advance notice in its facilities, equipment, operations, or procedures ...
... Act of 1991 makes it unlawful for use a computer or other electronic device to state tariffs. In some situations. 78 www.eMachines.com To be certain of the number of devices that temporary discontinuance of service may result in the devices not ringing in response... call . This certification means that contains the FCC registration number and Ringer Equivalence Number (REN) for you disconnect the equipment until the problem is Part 68-compliant. The Department does not guarantee the equipment will provide advance notice in its facilities, equipment, operations, or procedures ...
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... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87
... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87