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Popular eMachines J4438 Manual Pages
User Guide - Page 3
... 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk and chair...
User Guide - Page 8
... quality control tests to provide best-of your new eMachines computer for purchasing our computer! We have made an excellent decision choosing eMachines.
We are sure that you with the outstanding quality, reliability, and performance of -class service and support in good operating condition. Please read this manual carefully to our customers -
Thanks again, from your new...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... computer is turned on and while the modem cable and the power cord are connected.
■ Make sure that you followed each instruction.
■ If an error occurs in a program, see "First steps" on page 56. Type the keyword troubleshooting in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation...
User Guide - Page 68
.... Type the keyword troubleshooting connections in your residence or at your ISP is set up )" on page 64. See "Desktop PC Back" on page 10 to a Web site takes too long Many factors can occur when you have typed a URL (Web address) incorrectly, you still get the error, your computer
62
www.eMachines.com
Connecting to...
User Guide - Page 69
... a key that might be stuck,
then restart your computer. www.eMachines.com
63
Clean the keyboard and turn off your computer and unplug the keyboard. Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is set up
correctly. Troubleshooting
People are sending you e-mail messages, but you have...
User Guide - Page 70
... the modem dialing properties are cleared and call messaging, or voice mail, make sure that the modem cable is failing.
Help and Support
For more information about troubleshooting memory errors, click Start, then click Help and Support. Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com
User Guide - Page 71
..., or popping sounds). If your telephone service.
Dial a single number (such as the... printer that is a common problem that all settings are free from which you... telephone line at a different location).
Troubleshooting
To check the dialing properties:
1 ...eMachines.com
65 Help and Support
For more information about dialing properties, click Start, then click Help and Support...
User Guide - Page 73
...window opens.
If information about modem troubleshooting, click Start, then click Help and Support. If the handshaking sounds are too loud, you get an error such as port already open or ...
1 Click Start, then click Control Panel. Help and Support
For more information about the modem
appears, the modem passed diagnostics. www.eMachines.com
67 The modem is noisy when it begins handshaking...
User Guide - Page 74
... your computer.
■ Check the cable for bent or damaged pins.
■ Reinstall the device driver.
■ Connect a monitor that the monitor cable is a critical part of the way up for brighter colors and greater luminescence. Type the keyword screen resolution in and turned on the back of your monitor's documentation.
Chapter 6: Troubleshooting
Monitor...
User Guide - Page 76
... the outlet, plug a working correctly. Replace any damaged cables.
Chapter 6: Troubleshooting
Networks
You cannot connect to your company computer department or network administrator for help. Printer
The printer will not print ■ Check the cable between the printer and your computer is free from cuts or damage. Help and Support
For more information about network...
User Guide - Page 77
... more information about printer troubleshooting, click Start, then click Help and Support. Troubleshooting
■ Check the cable for instructions on installing the printer driver. The Control Panel window opens. If the menu shows a check
mark next to Use Printer Offline, click Use Printer Offline to be the default printer, then click
Set as Default Printer.
■ Reinstall...
User Guide - Page 78
..., see the speaker setup poster to check your speaker connections.
See the printer documentation for instructions for adding additional memory. You see "Adjusting the volume" on page 21.
■ Make sure that mute controls are turned up. For more information about sound troubleshooting, click Start, then click Help and Support.
Chapter 6: Troubleshooting
■ Wait until...
User Guide - Page 79
... your call. Telephone support
Telephone support
Before calling eMachines Customer Care
If you have a technical problem with it. Warning
To avoid bodily injury, do not attempt to a grounded AC outlet that is connected correctly to troubleshoot your computer problem if:
■ Power cords or plugs are plugged in securely.
■ If you have recently installed hardware or software...
User Guide - Page 86
...
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
80
www.eMachines.com Contact with them could fall into such power lines or...
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