User Guide
Page 3
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
... 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 Restarting (rebooting) your computer 21 Adjusting the volume 21 Using the keyboard 22 Enhanced keyboard 22 Standard keyboard 22 Keyboard features 23 Using the mouse 24 Connecting the modem 26 Connecting to a wired Ethernet network 27 Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com...
User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... eMachines Customer Care. Plug a microphone into one of these 6-pin IEEE 1394 ports. The button lights when the computer is accessed. Turns on when the hard drive is turned on page 28. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the memory card reader. Contains your drive, see "Installing...
... eMachines Customer Care. Plug a microphone into one of these 6-pin IEEE 1394 ports. The button lights when the computer is accessed. Turns on when the hard drive is turned on page 28. Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this jack. Headphone jack eMachines help resources and Customer Care information eMachines model and serial number Plug powered, analog front speakers, an external amplifier, or headphones into the memory card reader. Contains your drive, see "Installing...
User Guide
Page 17
... speakers, an external amplifier, or headphones into these screws before opening the case. In other peripheral device" on your computer is color-coded blue. Plug a serial device (such as this when your computer. This jack is supplied at 230 volts at 50 Hz. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. The switch is operating...
... speakers, an external amplifier, or headphones into these screws before opening the case. In other peripheral device" on your computer is color-coded blue. Plug a serial device (such as this when your computer. This jack is supplied at 230 volts at 50 Hz. Plug an external audio input source (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. The switch is operating...
User Guide
Page 58
... your computer. To replace the battery: 1 Restart your computer, replace the system battery. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. You will need to install the new battery the same way. The battery pops out of the...
... your computer. To replace the battery: 1 Restart your computer, replace the system battery. Use a battery of the BIOS Setup utility opens. 3 Write down your computer. 5 Remove the side panel by the manufacturer. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. You will need to install the new battery the same way. The battery pops out of the...
User Guide
Page 61
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
User Guide
Page 62
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
... the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are secure. ■ Make sure that your hard drive is turned on and while the modem cable and the power cord are connected. ■ Make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines...
User Guide
Page 68
... too long Many factors can occur when you have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. OR - Contact...
... too long Many factors can occur when you have typed a URL (Web address) incorrectly, you connect and the number of users accessing those computers ■ The complexity of graphics and multimedia on page 64. Chapter 6: Troubleshooting Internet See also "Modem (dial-up modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. OR - Contact...
User Guide
Page 70
... troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared and call waiting is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your telephone service...
... troubleshooting memory errors, click Start, then click Help and Support. Your modem does not dial or does not connect ■ Make sure that the modem dialing properties are cleared and call waiting is failing. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com Type the keyword memory error in the My Computer window ■ Reboot your telephone service...
User Guide
Page 73
... diagnostics. The modem is noisy when it begins handshaking. If your modem, then click Properties. www.eMachines.com 67 Handshaking is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. To turn down the modem volume: 1 Click Start, then click Control Panel. You may hear unusual handshaking sounds when the modems first connect. Troubleshooting...
... diagnostics. The modem is noisy when it begins handshaking. If your modem, then click Properties. www.eMachines.com 67 Handshaking is a digital "getting acquainted" conversation between the two modems that establishes connection speeds and communication protocols. The Control Panel window opens. To turn down the modem volume: 1 Click Start, then click Control Panel. You may hear unusual handshaking sounds when the modems first connect. Troubleshooting...
User Guide
Page 74
... more light to your monitor's documentation. Type the keyword screen resolution in and turned on the display is dim or difficult to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. The color is not uniform Make sure that the monitor cable is connected to the video port on degauss, see your computer. Help and Support For...
... more light to your monitor's documentation. Type the keyword screen resolution in and turned on the display is dim or difficult to another monitor, electric fan, fluorescent light, metal shelf, or laser printer. ■ You demagnetize the screen using the monitor's degauss feature. The color is not uniform Make sure that the monitor cable is connected to the video port on degauss, see your computer. Help and Support For...
User Guide
Page 76
... connected to the correct port. ■ Make sure that the printer is online. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Press the button to press so the printer can start printing. Many printers have an online/offline button that you may need to press. ■ Make sure that the power cable is plugged into an AC power source. Type...
... connected to the correct port. ■ Make sure that the printer is online. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Press the button to press so the printer can start printing. Many printers have an online/offline button that you may need to press. ■ Make sure that the power cable is plugged into an AC power source. Type...
User Guide
Page 77
... Start, then click Help and Support. www.eMachines.com 71 The Control Panel window opens. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to print to use. The Control Panel window opens...
... Start, then click Help and Support. www.eMachines.com 71 The Control Panel window opens. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Troubleshooting ■ Check the cable for instructions on installing the printer driver. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to print to use. The Control Panel window opens...
User Guide
Page 78
... 21. ■ Make sure that the volume controls are using external speakers, see a "Printer is out of paper" error message After adding paper, make sure that you are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory.
... 21. ■ Make sure that the volume controls are using external speakers, see a "Printer is out of paper" error message After adding paper, make sure that you are turned up. Type the keyword sound troubleshooter in the Search box , then click the arrow. 72 www.eMachines.com For more information about sound troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for adding additional memory.
User Guide
Page 86
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
... not locate the antenna near overhead light or power circuits, or where it could be taken to keep from touching such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 92
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
... M maintenance cleaning case 41 cleaning component exteriors 41 cleaning computer display 42 cleaning computer screen 42 cleaning keyboard 42 cleaning mouse 42 protecting from viruses 39 memory adding 50 installing 50 replacing 50 troubleshooting 64 memory card reader locating drive 9 memory card types supported 31 using 31 microphone jack 9, 11 Microsoft Certificate of Authenticity 13 model number 13 modem cable 27 connecting 26 DSL 27 jack 12, 26 protecting from power surge 18 troubleshooting 64 monitor cleaning 42 port...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
User Guide
Page 94
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
... panel 60, 68 memory 64 memory card reader 64 modem 64 monitor 68 mouse 69 network 70 passwords 70 power 70 printer 70 safety guidelines 56 screen 60, 68 screen area 68 screen resolution 68 technical support 73 telephone support 73 Web site connection speed 62 turning off computer 9, 20, 21 turning on computer 9, 19 tutoring fee-based 74 U uninterruptible power supply (UPS) 18 updating Norton AntiVirus 39 Windows 38 UPS 18 USB port 9, 11, 28 V video...
