User Guide
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KEEP THIS GUIDE FOR FUTURE REFERENCE. IMPORTANT! Screenshots and graphics in this manual is accurate. VMG3925-B10A User's Guide 2 Every effort has been made to ensure that the information in your product firmware or your product due to find other information on the VMG. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the VMG and get up and running right away. • More Information Go to support.zyxel.com to differences in this book may differ slightly from your computer operating system. READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE. IMPORTANT! Screenshots and graphics in this manual is accurate. VMG3925-B10A User's Guide 2 Every effort has been made to ensure that the information in your product firmware or your product due to find other information on the VMG. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the VMG and get up and running right away. • More Information Go to support.zyxel.com to differences in this book may differ slightly from your computer operating system. READ CAREFULLY BEFORE USE.
User Guide
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Contents Overview Firmware Upgrade ...248 Backup Restore ...250 Diagnostic ...253 Troubleshooting ...258 Appendices ...265 VMG3925-B10A User's Guide 4
Contents Overview Firmware Upgrade ...248 Backup Restore ...250 Diagnostic ...253 Troubleshooting ...258 Appendices ...265 VMG3925-B10A User's Guide 4
User Guide
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....2.1 Email Notification Edit ...243 Chapter 35 Log Setting ...245 35.1 Overview ...245 35.2 The Log Settings Screen ...245 35.2.1 Example E-mail Log ...246 Chapter 36 Firmware Upgrade ...248 36.1 Overview ...248 VMG3925-B10A User's Guide 12
....2.1 Email Notification Edit ...243 Chapter 35 Log Setting ...245 35.1 Overview ...245 35.2 The Log Settings Screen ...245 35.2.1 Example E-mail Log ...246 Chapter 36 Firmware Upgrade ...248 36.1 Overview ...248 VMG3925-B10A User's Guide 12
User Guide
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Table of Contents 36.2 The Firmware Screen ...248 Chapter 37 Backup Restore ...250 37.1 Overview ...250 37.2 The Backup Restore Screen ...250 37.3 The Reboot Screen ...252 Chapter 38 Diagnostic ...253 ... ...263 Part III: Appendices 265 Appendix A Customer Support ...266 Appendix B Wireless LANs...272 Appendix C IPv6 ...285 Appendix D Services ...293 Appendix E Legal Information...297 Index ...304 VMG3925-B10A User's Guide 13
Table of Contents 36.2 The Firmware Screen ...248 Chapter 37 Backup Restore ...250 37.1 Overview ...250 37.2 The Backup Restore Screen ...250 37.3 The Reboot Screen ...252 Chapter 38 Diagnostic ...253 ... ...263 Part III: Appendices 265 Appendix A Customer Support ...266 Appendix B Wireless LANs...272 Appendix C IPv6 ...285 Appendix D Services ...293 Appendix E Legal Information...297 Index ...304 VMG3925-B10A User's Guide 13
User Guide
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... earlier working configuration may be useful if the device becomes unstable or even crashes. Refer to manage the VMG. • Web Configurator. VMG3925-B10A User's Guide 15 Only use firmware for everyday management of your last configuration. Use a password that's not easy to guess and that consists of different types of the...
... earlier working configuration may be useful if the device becomes unstable or even crashes. Refer to manage the VMG. • Web Configurator. VMG3925-B10A User's Guide 15 Only use firmware for everyday management of your last configuration. Use a password that's not easy to guess and that consists of different types of the...
User Guide
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...NAT statistics for network services. Use this screen to view the VMG's xDSL traffic statistics. Use this screen to change your VMG's time and date. VMG3925-B10A User's Guide 27 Levels include: • Emergency • Alert • Critical • Error • Warning • Notice • ...specific traffic directions for connected hosts. Use this screen to configure up to your VMG's log settings. Use this screen to upload firmware to two mail servers and sender addresses on the VMG. Use this screen to view and manage a list of each DHCP connection...
...NAT statistics for network services. Use this screen to view the VMG's xDSL traffic statistics. Use this screen to change your VMG's time and date. VMG3925-B10A User's Guide 27 Levels include: • Emergency • Alert • Critical • Error • Warning • Notice • ...specific traffic directions for connected hosts. Use this screen to configure up to your VMG's log settings. Use this screen to upload firmware to two mail servers and sender addresses on the VMG. Use this screen to view and manage a list of each DHCP connection...
User Guide
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...Access Control) Address of the VMG in a wireless LAN. Model Number This shows the model number of the firmware inside the VMG. Click Release to release your IP address to renew your VMG. Primary DNS server This shows... Information Host Name This field displays the VMG system name. It is the channel number used for identification. Firmware Version This is the current subnet mask in the LAN. IP Subnet Mask This field displays the current subnet... shows the wireless adapter MAC (Media Access Control) Address of the wireless interface. VMG3925-B10A User's Guide 57
...Access Control) Address of the VMG in a wireless LAN. Model Number This shows the model number of the firmware inside the VMG. Click Release to release your IP address to renew your VMG. Primary DNS server This shows... Information Host Name This field displays the VMG system name. It is the channel number used for identification. Firmware Version This is the current subnet mask in the LAN. IP Subnet Mask This field displays the current subnet... shows the wireless adapter MAC (Media Access Control) Address of the wireless interface. VMG3925-B10A User's Guide 57
User Guide
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...push static routes to the DHCP server. option 61 Select this field. Select Option 121 to have the IPv4 address of the hardware or firmware. Chapter 6 Broadband Table 8 Network Setting > Broadband > Add New WAN Interface/Edit (Routing Mode) (continued) LABEL DESCRIPTION Primary DNS ...Server Enter the first DNS server address assigned by the ISP. VMG3925-B10A User's Guide 67 Select Manually Configured if you select Manually Configured, specify the relay server's IPv4 address in the IPv4/IPv6 Mode...
...push static routes to the DHCP server. option 61 Select this field. Select Option 121 to have the IPv4 address of the hardware or firmware. Chapter 6 Broadband Table 8 Network Setting > Broadband > Add New WAN Interface/Edit (Routing Mode) (continued) LABEL DESCRIPTION Primary DNS ...Server Enter the first DNS server address assigned by the ISP. VMG3925-B10A User's Guide 67 Select Manually Configured if you select Manually Configured, specify the relay server's IPv4 address in the IPv4/IPv6 Mode...
User Guide
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... ID (DHCP Option 60), enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the MAC address of the device. VMG3925-B10A User's Guide 148 Chapter 10 Quality of Service (QoS) Table 49 Classification Setup: Add/Edit (continued) LABEL Others Service DESCRIPTION This field ... Option 125), enter the vendor specific information of the matched traffic, such as the product class, model name, and serial number of the hardware or firmware. Select this option and specify a DSCP (DiffServ Code Point) number between 0 and 7) from TCP, UDP, ICMP or IGMP. TCP ACK Select this...
... ID (DHCP Option 60), enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the MAC address of the device. VMG3925-B10A User's Guide 148 Chapter 10 Quality of Service (QoS) Table 49 Classification Setup: Add/Edit (continued) LABEL Others Service DESCRIPTION This field ... Option 125), enter the vendor specific information of the matched traffic, such as the product class, model name, and serial number of the hardware or firmware. Select this option and specify a DSCP (DiffServ Code Point) number between 0 and 7) from TCP, UDP, ICMP or IGMP. TCP ACK Select this...
User Guide
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... to move them to the Grouped LAN Interfaces list to add the interfaces to this group. Remove Click the Remove icon to this group automatically. VMG3925-B10A User's Guide 185 Table 76 Interface Group Configuration LABEL DESCRIPTION Group Name Enter a name to one or more information. # This shows the index number...
... to move them to the Grouped LAN Interfaces list to add the interfaces to this group. Remove Click the Remove icon to this group automatically. VMG3925-B10A User's Guide 185 Table 76 Interface Group Configuration LABEL DESCRIPTION Group Name Enter a name to one or more information. # This shows the index number...
User Guide
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Figure 102 Interface Grouping Criteria The following table describes the fields in this and enter the device identity of the matched traffic. VMG3925-B10A User's Guide 186 Select DUID-LL (DUID Based on Link-layer Address Plus Time) to enter the vendor's registered enterprise number... number. Select this option and enter the source MAC address of the device. Enter the Identity Association Identifier (IAID) of the hardware or firmware. Select DUID-EN (DUID Assigned by the IANA. Select DUID-LLT (DUID Based on Link-layer Address) to enter any string that identifies...
Figure 102 Interface Grouping Criteria The following table describes the fields in this and enter the device identity of the matched traffic. VMG3925-B10A User's Guide 186 Select DUID-LL (DUID Based on Link-layer Address Plus Time) to enter the vendor's registered enterprise number... number. Select this option and enter the source MAC address of the device. Enter the Identity Association Identifier (IAID) of the hardware or firmware. Select DUID-EN (DUID Assigned by the IANA. Select DUID-LLT (DUID Based on Link-layer Address) to enter any string that identifies...
User Guide
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..., 3G HSDPA - This field displays the strength of the signal in this screen. VMG3925-B10A User's Guide 231 This field displays the status of the 3G card. General Packet Radio Service, 2.5G EDGE - This field displays the firmware version of the 3G Internet connection. Global System for GSM Evolution, 2.75G WCDMA - High...
..., 3G HSDPA - This field displays the strength of the signal in this screen. VMG3925-B10A User's Guide 231 This field displays the status of the 3G card. General Packet Radio Service, 2.5G EDGE - This field displays the firmware version of the 3G Internet connection. Global System for GSM Evolution, 2.75G WCDMA - High...
User Guide
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...firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use firmware for your VMG. Refer to the label on the bottom of the file you see the firmware updating screen, wait two minutes before logging into the VMG again. Table 121 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Current Firmware...Firmware Screen Click Maintenance > Firmware Upgrade to upload in progress! CHAPTER 36 Firmware Upgrade 36.1 Overview This chapter explains how to upload new firmware... off the VMG while firmware upload is the present Firmware version and the date created...
...firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use firmware for your VMG. Refer to the label on the bottom of the file you see the firmware updating screen, wait two minutes before logging into the VMG again. Table 121 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Current Firmware...Firmware Screen Click Maintenance > Firmware Upgrade to upload in progress! CHAPTER 36 Firmware Upgrade 36.1 Overview This chapter explains how to upload new firmware... off the VMG while firmware upload is the present Firmware version and the date created...
User Guide
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...process may take up to two minutes. If the upload was not successful, the following icon on your new firmware version in the Status screen. Click OK to go back to begin the upload process. This process may see... to upload. File Path Type in the location of the file you want to upload in this to the Firmware Upgrade screen. Figure 154 Network Temporarily Disconnected After two minutes, log in again and check your desktop. Remember that...upload them . Upload Click this time causing a temporary network disconnect. Figure 155 Error Message VMG3925-B10A User's Guide 249
...process may take up to two minutes. If the upload was not successful, the following icon on your new firmware version in the Status screen. Click OK to go back to begin the upload process. This process may see... to upload. File Path Type in the location of the file you want to upload in this to the Firmware Upgrade screen. Figure 154 Network Temporarily Disconnected After two minutes, log in again and check your desktop. Remember that...upload them . Upload Click this time causing a temporary network disconnect. Figure 155 Error Message VMG3925-B10A User's Guide 249
User Guide
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... to HTTP. See Section 39.1 on page 19. 6 If the problem continues, contact the network administrator or vendor, or try to upload new firmware. Ignore the suggestions about your browser. Chapter 39 Troubleshooting 5 Reset the device to its factory defaults. I cannot use FTP to access the VMG... VMG does not respond to access the VMG. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. VMG3925-B10A User's Guide 260 The field is case-sensitive, so make sure [Caps Lock] is using another service, such as Telnet. I cannot...
... to HTTP. See Section 39.1 on page 19. 6 If the problem continues, contact the network administrator or vendor, or try to upload new firmware. Ignore the suggestions about your browser. Chapter 39 Troubleshooting 5 Reset the device to its factory defaults. I cannot use FTP to access the VMG... VMG does not respond to access the VMG. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. VMG3925-B10A User's Guide 260 The field is case-sensitive, so make sure [Caps Lock] is using another service, such as Telnet. I cannot...
User Guide
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... a new or re-manufactured functionally equivalent product of equal or higher value, and will , at www.zyxel.com. You can download the latest firmware at support@zyxel.com.tw. VMG3925-B10A User's Guide 303 To obtain the source code covered under GPL license terms and/or GPL like ...licenses. Open source licenses are provided with your vendor and/or the authorized ZyXEL local distributor for details about...
... a new or re-manufactured functionally equivalent product of equal or higher value, and will , at www.zyxel.com. You can download the latest firmware at support@zyxel.com.tw. VMG3925-B10A User's Guide 303 To obtain the source code covered under GPL license terms and/or GPL like ...licenses. Open source licenses are provided with your vendor and/or the authorized ZyXEL local distributor for details about...
User Guide
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... access 16 wizard setup 29 Internet Protocol version 6 61 introduction 15 IP address 117, 130 ping 254 private 130 VMG3925-B10A User's Guide 305 Index Denials of Death 194 SYN attack 194 firmware 248 version 57 forwarding ports 158 fragmentation threshold 100, 104 FTP 158, 171 G General wireless LAN screen 86 H HTTP...
... access 16 wizard setup 29 Internet Protocol version 6 61 introduction 15 IP address 117, 130 ping 254 private 130 VMG3925-B10A User's Guide 305 Index Denials of Death 194 SYN attack 194 firmware 248 version 57 forwarding ports 158 fragmentation threshold 100, 104 FTP 158, 171 G General wireless LAN screen 86 H HTTP...
User Guide
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... Rate (SCR) 81 SYN attack 194 Syslog 245 syslog destination 246 protocol 215 severity levels 215 syslog server 246 system firmware 248 version 57 passwords 21 reset 19 status 55 LAN 57 WAN 57 wireless LAN 57 system time 240 T Tag Control... shaping 81 trTCM 156 Two Rate Three Color Marker, see trTCM U unicast 83 Universal Plug and Play, see UPnP upgrading firmware 248 UPnP 123 cautions 118 NAT traversal 117 USB features 17 V Vendor ID 127 VID Virtual Circuit (VC) 80 Virtual ... note 303 WDS 97, 108 compatibility 97 example 108 web configurator 21 login 21 passwords 21 VMG3925-B10A User's Guide 308
... Rate (SCR) 81 SYN attack 194 Syslog 245 syslog destination 246 protocol 215 severity levels 215 syslog server 246 system firmware 248 version 57 passwords 21 reset 19 status 55 LAN 57 WAN 57 wireless LAN 57 system time 240 T Tag Control... shaping 81 trTCM 156 Two Rate Three Color Marker, see trTCM U unicast 83 Universal Plug and Play, see UPnP upgrading firmware 248 UPnP 123 cautions 118 NAT traversal 117 USB features 17 V Vendor ID 127 VID Virtual Circuit (VC) 80 Virtual ... note 303 WDS 97, 108 compatibility 97 example 108 web configurator 21 login 21 passwords 21 VMG3925-B10A User's Guide 308